Charmee Nail & Spa Inc

I used to like this place. I would go here for pedicure and acrylics regularly and was almost always satisfied with their work, not the customer service but the work was generally well done. But the last time I went to book an appointment to get my nails done I was told that the only lady that knew how to do acrylics was away for an unknown amount of time. I was then told that if I wanted acrylics so bad that I should try a different nail salon. And that is exactly what I did. I have not been back since and after seeing more recent reviews on how this place seems to be going down hill, I don't plan on ever returning. Extremely poor customer service, and it's certainly not a relaxed spa atmosphere with your nail tech not speaking English and not holding a conversation with you. By the end of the appointment your neck hurts from staring up at the tv the whole time.

Nothing visible to see. No evidence that they have sterilized their instruments, which are kept loosely amongst files, clippers, nippers etc.

Pros: trimmed nails well, walk-ins welcome, reasonable price

Cons: questionable sanitary methods (did not see any disinfectant methods or solutions), quick experience so it is not a "spa" relaxation atmosphere

Staff used to be very thorough and do an excellent job but I noticed in the last several months they started booking too many appointments too close together and staff started rushing through my nails skipping steps and doing a very poor job. The last three times I went, I was given a new staff member who obviously needed more practice. My nails were cut crooked and painted unevenly. When I complained on my last visit I was just laughed at and not given a refund. Staff speak almost no English so are talking in another language the whole time you're there. I won't go back to this establishment and do not recommend it.

I'm so mad and frustrated about his place the young lady did bad job to me I ask for manicure and pedicure and that was really bad service she didn't cut my cuticle form my feet and hand the she just talking and her language and with other I don't really recommend this place to not body else