Chow Bella Pet Health Store & Grooming Salon

They let me stand at the table and comfort my dog while she is getting her nails trimmed. Feel very comfortable bringing her in. Very friendly staff.

Chow Bella, what can I say!! This company is incredible, contrary to a post I read earlier today. The staff are outstanding and treat every person that comes through the door like family. It doesn't matter how much you know personally about pets and nutrition, the girls always make you feel comfortable, and educate where they can. All the girls there are well educated on their products, and can answer anything you throw at them. They offer support through diet changes and health concerns, whatever you and your dog or cat need! As a 3 dog, 1 cat pet owner, I have personally been doing business there for four years, and I wouldn't go anywhere else. My pets are incredibly healthy and cared for both in home and by the ladies at Chow Bella. Upon taking my dogs there for grooming, they run happily in to see Jodi in the grooming salon. Upon taking my cat there, he will freely roam the salon comfortably like it's his own home. Jodi, the groomer, is exceptional at what she does, and I would have a hard time trusting anyone else with my pets. This is not a place where our pets are uncomfortable or fearful, it's definitely a spa day for them; no doubt Chow Bella received Gold in the Best of the Foothills for Best Place to Groom your Pet. The ladies there love and care for animals while at work, and outside of work; participating in a number of dog rescues throughout town. This is the kind of business and people I want to do business with.. we as pet owners have a responsibility to our pets; that's to love them unconditionally and care for them in the best possible manner. Chow Bella not only does this for their own pets, but any pet that enters the store. Chow Bella, see you tomorrow.

Worst service. Complained about grooming our dogs. Said that our one dog wasnt welcome back because she was crying, she was crying because she was scared and with unknown people. Never experienced service from a pet store like this they were very rude. If your a pet store for animals it shouldnt bloody matter the animals or the noise.

Our family have been bringing our dog, Bella, to Jodi for grooming for the past year and a half. Bella was 4 months old when we got her and she was very skittish and a real handful! I know that Bella was a challenging dog to work with, however, Jodi never complained or made us feel that she was difficult. Jodi has a lot of patience and always reassured us that our puppy would get used to grooming in time, and she has! Jodi does a wonderful job wether it's a full groom or a bath and tidy, our Bella always looks so great!

worst service in alberta , people don't know their products . stay away

Amazing customer service!!!! We drive from Calgary to here because she caries the supplies our dog needs at affordable prices! Always looking out for us, easily the best pet store I have encountered

Excellent Customer Service, and product knowledge. This store carries a wide variety of homeopathic medicine, organic/health foods, supplies and pet toys, at a reasonable price.
I am extremely satisfied with the level of service I received, the lady at the counter is so nice. I appreciate the one on one attention she provides to her customers. I can tell she truly loves animals, and value's client relations. I found my new pet store!
Thank you : )

A beautiful store with excellent staff! Very helpful and friendly. We have been buying food treats and toys here for a year and we will never go back to a chain store. Every item is the absolute best quality and they have an awesome points system! The very best in Okotoks by far