Cloud 9 Day Spas Ltd

Simple Bliss
S

The staff at Cloud 9 are caring and will often go the extra mile to support you. I have had massages, pedicures, and waxing done here and have felt respected and pampered each time. The receptionist is helpful and efficient on the phone and in person.

Amazing staff! Experienced.

I had a really bad experience at this place .I was never told that there is a charge to not cancel appointment .Then lady at reception says if you rebook the appointment then there will no charge ,that's when I found out there was a charge .so I rebooked went for my appointment comes out at reception to pay and found out she is charging me for previous appointment too. I told her you said if I would rebook then I will okay .she said I talked to boss she said no . I asked then why did you tell me I won't I get charged If I rebook ,her reply was she doesn't make polices . As a receptionist don't you respresent your company. If that's what your policy is why is not anywhere written in store clearly as lots other places say it clear and loud .what kind of this hidden policy is to ROB people ? Very disappointed with whole situation. ....of course I was stuck somewhere as couldn't make it the first. ...this what you get back as you try to be nice this is what we call cuter service

I've been visiting Cloud 9 for about a year, and each visit has been lovely. The staff are friendly, empathetic and a pleasure to visit with. The shop are also has frequently curated health and beauty products. Bonus: you can book online, and confirm appointments by email and or SMS!