College & Community Health Centre

Bloodwork staff was really nice

Everyone is always pleasant and professional.

Waited well over an hour for my appointment. Front desk was extremely rude. Asked for an update while waiting and mentioned I had back pain ( didn't know that could be kidney related) which was on the "pink sheet" on the front she just rudely told me she couldn't tell me how long it would be. Finally got called back and sat down for one minute and told the nurse assistant that I had back pain and she rudely asked why I hadn't done a urine sample (as if I was a doctor and knew to do this) they gossiped about me while I did this which she also did when I asked how long it would be. The level of maturity and professionalism is very low here. These people chose to work here why they treat people this way is ridiculous! I have worked in the medical industry and wouldn't dream of treating people the I was here. I would have gladly waited a week to get in anywhere but I really liked the female doctor I saw here previously. Terrible experience