Crescent Heights Family Medical Clinic

I called asking to make an appointment and the receptionist was extremely rude telling me that no doctors were taking new patients. I explained that I had been there before and was not a new patient so she looked me up and told me that I was no longer a patient because I was nine days over my "expired" period. She then told me she could ask my doctor but and I quote "it's not looking good I wouldn't even bother." I asked if she could see anyway and she said she'd see and get back to me and hung up without taking any of my contact information and without saying goodbye

Never going back lady at.reception was extremely rude and had 0 personal skills. I had gone to 4 different walking and when we got there was 1person in front of us. Receptionist said lady in front of us was the 20 person and shw was full??!!! she couldn't takes my one child there was nobody behind us . I had my two little ones with me and all she said was we are capacity and put her sign up? Horrible service

I been with this clinic for a total of 6 years. In this last year the medical clinic had some unfortunate incidents. Which I have taken into consideration but when I was not even notified of having to see a new physician and wait for 2 months to see him. I thought fine...but when the day came to see him they had a bomb scare so I called to rebook my appointment the next day. The reciptionists ill mannered tone of we're booking into January. I politely explained the situation and asked what I should do...I was left in silence...so I said maybe I should find somewhere else to go. She was ok bye. So bye felicia...me and my family will go else where...and I will continue to tell people of your dispassionate nature. My family and I will seek professionalism with compassionate caring understanding receptionists.

Where to begin?? Arrived half an hour early before having to register myself on a computer. Was the 3rd person there but the 8th person to be seen. Waited overall an hour. Person who took me to the back was very snarky and rude. I told her my symptoms and gave my opinion on what i thought i had, to get a "Oh, so you've been googling, have you?". Wrote 2 things and left. Long story short?
- Rude Staff
- Long Wait Time
- Not "patient friendly"
Only plus side was doctor that saw me was extremely friendly and cared about my symptoms.

!!!UPDATE!!!
Just went back to this medical centre after nearly 2 weeks of no follow up calls or results. Got tossed around to 3-4 clinics. Finally went back to this one, just to get told they can't take anymore patients and i'll have to wait for my results another day. Complete B.S. Steer clear of this place.

This is a large clinic with many doctors and they are open almost every day of the year. Every encounter I've ever had, with any of the staff, at this clinic was an exemplary display of courtesy and professionalism.

Secretary is very unfriendly, and rude towards patients. Haven't seen the doctor yet, however it was the worst customer service I've seen towards myself and everyone else visiting the clinic.

I had an appointment booked for over a month ago. Phoned to get an address and the lady who answered the phone was so rude to me, asking for information, when all I wanted was an address.
Got there early and waited for over 2 and a half hours just to see the doctor.
Even when I asked how much longer it would take, I was rudely told 15 minutes. As I sat down the lady started complaining about me asking how much longer it would take.
I finally saw the doctor and it took a total of 2 minutes.
I'm never coming back to this place again