Equipment Express Okotoks

We just bought our 4th piece of yard and garden equipment from Equipment Express - our newest purchase is the Stihl MM55C-E Yard Boss with the KW Power Sweep paddle. All I can say is WOW !! This tool sure makes a tough job easy (sweeping gravel off the lawn next to our driveway in the spring). We are looking forward to using the tiller tines for weed control in the garden this summer too.

We have been customers of Equipment Express for a number of years, dealing first with Brian and now his son Adam. We can honestly say they provide great advice, quality products and fair prices. When buying power equipment, you only want to do it once ... and not have buyers remorse later. Equipment Express has been able to guide us in the right direction each time when purchasing our chain saw, rototiller, weed eater and now the Yard Boss Tiller / Power Sweep - we are very happy with each tool purchased - and now have tools that with proper care, will last us a life time on our acreage / small farm. I can honestly say that this kind of service is rare today with sales and service people who actually know and understand their products! It is hard to find this kind of product knowledge in the city!

We highly recommend Equipment Express for your lawn and garden equipment needs.

Very disappointed in the service provided. Took well over 4 weeks to hear back from the service people. When picking up the motor it wasn't clean it was basically as dirty as it was when I brought it in for service. At this juncture I won't be going back.

Went in looking for a chainsaw. Discussed a few different options and decided on one particular saw that will fit my needs. Also had it in my mind that I wanted to purchase a plastic carry case for it and couple of files as well. I picked out the saw and then the employee proceeded to explain to me that for even more money, I can have the saw tuned up! He explains that the saws have the carburetors adjusted for sea level elevation from the factory. Since we are not at sea level you can expect that the saw won't run as good. (My words, not his - but that is what was implied, thus the offer)
This is nothing more than a cash grab and really poor customer service. Here's a thought - why not have the saws tuned up and ready to run at it's best, when it leaves the store? They go on about how their pricing is better than the "box stores".... well, your service isn't!