Hi-Tech Business Systems Ltd

The staff here are always such a delight to deal with- everyone is always so friendly and willing to help out. The service department saved both my laptop and my printer when they failed at the same time! Seriously- these guys are life savers! Thanks Hi-Tech!

Great Dealing with this Team of People. Katie was wonderful. Brittany replaced her and is just as wonderful. Always place my orders through them and never have any issues. Very Helpful.

Talked to Apple about my 3 month old MacBook Pro not turning on. They said it would be covered under warranty and take take it here. Hi-Tech Called me to tell me they got it working and it would be $50, that this would not be covered under warranty. Went in to pick it up and pay the bill and suddenly it was $120. Talked to the tech only to discover he removed the battery and reinstalled it. Still confused why this wasn't not covered under warranty.

A second visit again, advised by Apple to take in my faulty Apple TV device. Apples protocol is that a license tech has to look at the device to confirm the issue described and they will send out a replacement. No repair and no disassembly would have been required. I was given attitude by both reception and the manager over the matter. Talked to the Apple rep and he than called to talk to them about it. He called me back in amazement and shock over the whole ordeal.

I now have to travel to Edmonton in order to get a new Apple TV replaced under warranty.

I would never recommend this place for any kind of service.