H&R Block

My daughter had her taxes done at this location and got a $1600+ return, more than she expected. Good job right? Wrong!
The return was sent back by the government on March 27th but H&R gave them the wrong account information for direct deposit (it was my daughters first time filing, so CRA had no previous info.)
One week later and my daughter still has not received her refund, and this office would like to try to put the blame everywhere but themselves.

Worst tax experience ever. Disorganised even though we had every single item they required. The accountant was not given a login from H&R so could not log on the CRA website so we were there for 2 hours. Even though I don't have income, my husband and I were still charged for both of us at $300. This price given the actual time spent on our return which was about 10 min is ridiculous. Never using H&R again due to this branch.

Do NOT go. I can't say that enough.

Great experience! Tax lady there found extra $500 refund missed from previous years!
Thank you so much for your patience. Will recommend and will be back!

Horrible..The person who did the tax return understood very little English. POOR COMMUNICATION.
1.5 years later we find out from the CRA that we owe a pile of money.We paid the CRA. We had NO help from this H & R Block. They stated it was our problem and we had to figure it out ourselves.
We find out she didn't properly do our income tax. She made 3 huge mistakes.
Now we have to fight to get our money back.
I WOULD STRONGLY ENCOURAGE EVERYONE TO GO TO A TAX SPECIALIST WHO IS REPUTABLE.