Icon Automotive (2016) Inc.

I came to these guys for an oil change and a flat repair a few months ago. They had good service and were reasonably priced. Our centre cap on our rim went missing shortly after our visit. Not saying it was the repair is the reason just seems strange. Anyways the real thing about this post is that I took my tires in for a winter change over and this visit did not go so well. After getting home I noticed a scuff marks on every rim where they put the cone on either to balance or remove and put the tire on. I also had to push the centre cap on the front left tire it was almost completely off. When I removed the tires from the van that were nicely placed in bags witch was very nice of them I noticed a chunk missing. The fella said that it was from the previous shop that put my tires on. I pointed out the mark from his tool that he used and he said that his guy did not do it. From working in afire shop I know that the damage was done from this visit. He is saying he is going to replace the tire witch is very nice and I'm grateful for that as the tire is not usable as the bead will not re-seal. Now as for the scuff marks he is telling me they will come out with brake clean witch his worker tried but was unsuccessful. They are scratched and it is visible that they are damaged. The biggest thing about the after and showing him the damage he is saying it is the other shop that did it and that he is never having me as a customer again. He pretty much flew off the handle within the first minute of me showing him what his worker did. I am posting this not for the purpose of hurting his reputation of a low cost shop but to let you know that as a customer I do not need to be yelled at and that I was only pointing out what his shop did. He is ordering me a new tire and once again am very grateful that he is doing that. I want the best for all local companies and I think that this company is a good place to go. I think I just got a human/machine error and that happens. I do not want to be pushed out the door as this fella was doing with me and yelling at me is not cool as I did not once raise my voice or show any sort of anger towards him.

I highly recommend Icon! The price we were quoted through the dealership was double what Icon did the repair for. They were fast, friendly and the repair was excellent. Couldn't be happier with the service we received.

Very knowledgeable staff. If you have a high performance car these are some very good mechanics to take it too. Clean front entrance and very personable and friendly staff. Overall great experience.

Great prices, honest people and a place you can trust with your automotive needs.

Icon Automotive is absolutely outstanding ! KD and his team are fast and efficient, and their word is very reliable ! Honest and Hardworking team ! Excellent & friendly service ensuring that you are well taken care of every step of the way ! Thank you to the team for your fantastic work and attention to detail !

Quick and fast service, always knew what they where going to do with my vehicle. Very friendly staff and very accommodating.
Thanks again will definitely come back!

Been bringing my vehicles here for a very long time,great service,time efficient and wont break yout bank! ,staff is awesome and very knowledgeable. If you need to get your vehicle looked at or repaired theres no better place to bring your vehicle,
Icon is the only place i bring my vehicle and will continue too