Ken Sargent Gmc Buick Ltd.

I had a great experience with the used car department, Mike and Steve were great help which made the sale go smoothly. We made a deal. Great first experience and I will back!

Purchased my second truck from Myron and am very pleased with the sales service and parts department. Great group of people to continue doing business with. Thanks again

Purchased a new Buick Enclave a few days ago from this dealer. Myro, our salesman, helped us choose the SUV. He was very patient and knowledgeable. Susie, in financing is an expert in her field with like 20 years in her field.

Loved the experience, the tutorial on how to work all the technology in my car, the tour of the dealership in case I have to return for service .. even a professional into to service and parts guys.. would definitely recommend this dealer.. Ask for Myron when you go!

Purchased a truck to haul with. Was sold a truck with the wrong gear ratio for hauling. My bad for not knowing about gear ratios BUT their bad for selling me that truck. Went back to trade it in the sales manager would not work with me....how could he offer me any more than value for the trade in "this is a business " his words. Clearly only about the bottom line $$$
I got offered MORE as a trade in at Dodge.
I was reasonable asking since it was my fault for not knowing about gear ratios but also theirs for selling me a clear "do not but this gear ratio to pull with on the regular, that they meet me in the middle for the loss.
100% this dealership is only about PROFIT and not customer satisfaction.

Great place. Dealerships have a bad rap for being overpriced and a rip off. Not this one! Today they saved me money!

Staff were friendly. Tried to fit me in to put a tire on my vehicle that had beem put on a rim. Purchased the tire at GM
. Informed a bay would be available in 20 minutes but 45 minutes later vehicle still wasn't in . Had to leave without new tire on vehicle.

Fast oil change but no extra checks. Didn't even fill my washer fluid or check my tire pressures. Basic as it gets for a fast lube facility.

Great service. Great service staff. Thanks Caroll

Great dealership. I have bought 2 new trucks from here and always get great deals. I always go here for the service on my truck. They have good service people and everyone treats me very well. I highly recommend this dealership if you are looking for a new or used GMC or Buick .

As per every visit, i've alway's been treated with diginity and respect, had my concern's dealt with profesionaly and in a timely manner. If one is having concern's or issue's, then my suggestion is to be very forth comming as to their need's and want's from the dealership, and also smart enough to inquire as to possible cost's, or charge's which may accrue as the dealership tries to fufill their request's .

From out of town,working in the area, my truck started hesitating & was getting worse, Service engine light on, called & they said bring it in, couldn't guarantee it would get looked at that day but would try. Dropped it off around 8 am, asked where the nearest rental was, Brenda (Service Writer) said she could check w/one that they have an arrangement with - lined it all up. Got a call at around 3PM to let me know it was in the shop, next call around 5:30 - Ready! Mass Air Flow Sensor - warranty. Super impressed with Brenda & the whole experience !!

Took my truck in with a couple minor issues with traction control and picked it up with even more issues no 4wd, no power windows, no turn signal, no dash lights and they said they drove it and it was fine lol. This place is a joke when I took it back in the morning they say it's not related to the work they done it's just a coincidence well that's quite some coincidence so because it wasn't there fault that all the issues occurred as soon as I picked it up I had to pay another 250$ due to sam peter doing a poor job the first time and not owning up to his mistakes. When I need work done I'm gonna go to the Chevrolet dealership in gp cause they will at least fix your vehicles the first time and not beat around the bush about it

Spoke to service rep. who agreed that diagnosing the Bluetooth problem would not take more than an hour and I would have to return for a second visit to install any parts for this problem since they are not in Stock. The dealer wants me to drop off my vehicle for the entire day for each visit!! I believe this practice is ridiculous, especially when they don't offer a loaner vehicle! Not impressed!