Parkcity Toyota

It just wasn't the place for our situation to work out at. We are all unique in our purchases of cars. Nice staff and the Tacoma is sexy.

Quality customer service and very patient and flexible staff. I set up to lease my car over the phone with them and it was a great experience. They really care about the buyer and are extrememy friendly and knowledgeable.

I arrived at the service department at Parkcity Toyota, unannounced, during a cross country trip from southwestern Ontario to Victoria BC. I had my Lexus RX350 serviced in Ontario a week prior to my trip and the exhaust system was replaced. When I arrived in Medicine Hat, I heard some rattling from under the car. After just a couple minutes the service technicians discovered that a component of the exhaust hadn't been fastened during the installation in Ontario last week. They fixed it immediately and even allowed my unruly dog who was travelling with me to wait in the waiting area. I am ecstatic to be able to safely continue my journey, thanks to the service team! Many thanks!

I went to Parkcity to get my Tacoma serviced, specifically asking them to do the 40000km scheduled maintenance, no more and no less. I was told that that would be $170 and, not having the schedule on hand, assumed that they had to do something beyond changing the oil. When I went to pick up the vehicle, their own pamphlet that was stapled to the receipt stated that the 40000km service is a simple oil change that should only have cost $48.95. Their customer service rep kept saying "....but you did agree to it...."

After trying unsuccessfully to purchase a car from another dealership in town and feeling like I was being taken advantage of, I went to Parkcity Toyota and met with Kimberly Hulbert. At this point I was stressed and ready to throw in the towel, but Kimberly put me at ease immediately. She was understanding, patient, and treated me with respect. She was very knowledgeable and passionate about the vehicle I was looking at, but not at all pushy or aggressive. She turned my stressful situation into a positive experience and I would recommend her to anyone looking to purchase a vehicle.