Petland

A decent store to get some of the simpler items for caged animals, though anything a bit more unique - for example, I needed a rheostat to control a heatpad for a terrarium - I have to drive across town to Pisces for. When I come in for frozen reptile food, or aspen chips, etc, they always have it in stock and always provide good, friendly service. I have also purchased snails and shrimp for my fish tank, which generally are fine. The points do eventually add up and I sometimes save some money at the till. However, I have found that their fish are about 50 to 60% chance they'll survive more than a week or two; I know it's not my tank's chemistry because any fish I buy from Pisces always live good, long lives (as their various species go.) As such, I don't buy fish here anymore. I can't speak to their pricing or quality for dog supplies as I always get these at Pet Planet.

Went in to see some cute fur ball animals. Was not disappointed. Only problem is I couldn't take them all home so they lose a star for that

The staff are friendly and knowledgeable. The animals are very well socialized compared to other locations in the city. Especially their birds - very tame and friendly. Definitely the best one in Calgary.

I go up here all the way from Somerset, and I enjoy it every time. Good selection and lots of animals to look at. Only problem is the price, but that's a universal Petland problem that can't really be helped.

My partner and I stopped in to take a quick peek at the fish tanks but was quickly distracted by all the colorful and friendly critters. The very very friendly staff were socializing the birds and chatted to us about the various types and their quirks and personalities. We spent half an hour enraptured by all the furry companions and the kind staff. Love to visit but dangerous because we just wanted to take all the cuties home.

It's a pet store. Good deals to be had on dog food when you frequently buy. Rewards are nice.

Me and my girlfriend spent 500$ buying a ferret and all of the necessities required and at that time we were provided good customer service. However, two days later we tried to return peanut butter flavoured treats that our ferret refused to eat (they specifically recommended these to us). They denied us an exchange for a different flavour of treat, we weren't even seeking a refund. The manager was rude when I later called for assistance on this issue, she even claimed they couldn't even use it for their own ferrets because of "allergies". That bothered us because we weren't even told that our ferret could be allergic to the treats they sold us, perhaps that's why our little guy wouldn't eat the treats... In the end all I'm trying to say is that once they got our money they did not care about us as customers and did not put in any effort in maintaining a good relationship with us. We are taking our buisness to Pisces pet emporium (which by the way has a higher rating anyways).

Terrible store. The prices here are outrageous, you can get a lot of the exact same products at Walmart for way cheaper. Staff appear to care more about sales than animals, which is to be expected from a big name store like this one.

My grand daughter was interested in a cat or kitten. We were told she could play with one in the play room. Every time we ask the guy in the office next to the cats said not this time. One time he said the play area was dirty. The next time he said one of the cats might be sick. Will we ever get to touch one of the cats?