Rona

I had a really influential external cell organism contact me about my boob job doctor as if I had a choice about the duration of the experimental systematic destruction of Los Angeles underground social justice aspect of intellectual property if decided by the perpetrators non-profit money making trial by combat I don't believe in periods of time that extrapolate interstellar distances based on the distance between the rabbit and the foxy thing that inhabits my back yard if indeed that is a true zealous interceptor like told by the future traveller found in Lebanon All in all a good experience 10 out of 10 would go again

They struggled on all fronts of their customer service !!!! I needed to order a tool box tote , the item in store time failed being weeks down the road and the product ordered was wrong. the solutions available left me empty handed , the staff helping seemed to need me to repeat my self at least twice for everything and they could not after taking full price for the item at the time of order, refund it after the discovery was made that they ordered the wrong item , could not it , and could only offer a gift card as credit ......like why would I still wanna shop there?!

Of the employees that I interacted with, only one was helpful. One told me they didn't carry products that they did carry in her dept. I would write that off as ignorance, but when I asked a different employee, he asked her and she said they had them and told him where they were. A third employee was working outside and didn't know where we were supposed to pay for materials from his area.

I had to give 1 star or I could not leave a review. My husband and I went in the store 3 weeks ago and ordered floor tiling. Yes, the man said..It will be in the store in a week. It is very popular. We went back a week later and it wasn't there. Apparently he forgot to order. OK we are not happy but things like that happen. So the employee says to us..It is in Calgary and will only take 2 days to be here. So today we call as we are going up to medicine Hat tmrw..Whoops another employee says..It has not been ordered and there is none in Calgary. So NOT impressed. Will not EVER darken the doors of Rona again...

I have always had a great experience at this Rona store. One of the managers went the extra mile for me, when I was looking for a specific type of saw blade, and they helped me with parts on a lifetime warranty faucet that they no longer stock. The store is a bit smaller than I am used to, coming from a larger city, but the staff more than make up for that, with their willingness to help out in absolutely any way possible!