A-Plus Registry Services Ltd

This company ripped off my husband $136! They needed medical before you can register for road test. So my husband has to get the medical before he can schedule the road test. And on the day of the road test, their hand-out listed valid driver's licence, valid car registration and valid insurance to be presented to the examiner. Guess what?! They did not let my husband do the road test because he did not bring his medical. My husband offered to bring the medical after the road test but they did let him. Too bad company like this still in operation.

Good examiner but the lady at the desk forgot to get my boyfriend to sign the papers to get his license in the mail and took almost two weeks for them to notice, so while he is waiting for his license to come it hasn't even been sent out. When she called me to inform me and him of this she was rude and seemed clueless. Bad customer service definitely will never go there again!

In my opinion the bad ratings are definitely not because people are failing their tests it is because the owner of this location puts up with driving testers that don't know how to deal with people. Both the owner and some of the testers only think of themselves, and feel that their own time is more valuable then the customers. I have called multiple times to talk to the owner of the location (Zohar) about my experience and my calls were not returned. We did not take a drivers test at this location but experienced the attitude many others have talked about here. We went to the registry by the Hamptons in the NW instead and had a great experience.

I am using my wife's google account.

This is to inform everyone to have a second thought of taking your driving examination here.

Yesterday, September 8, 2017, I had my driver road examination at A Plus Registry. It was conducted by Examiner No. 03533.

I was not happy with the result of my driving examination partly because I was deliberately failed by the Examiner and I believe that the examiner is not fair on his judgement.

If you could see on the attached checklist, he made an erasure on the total points,That is supposed to be 70. He told me that I passed.. but "I will not let you passed" that's what he said. And then he added some violations that were not in the checklist before, He did that just to lower my grade to 80.

- I do not agree that I over speed. It was in Nose Hill drive. The Km/hr then was 60 then it goes to 50. Before it went to 50km/h, I already reduce my speed before he advised me to do so.

I've been driving for more than 10 years both here in Canada and in my country of origin and I never had any violation. You can check on my record I never had any violation of over speeding, why would I do that on the day of my examination?

- I do not agree that I was fast in Left turning. It was in the playground zone and I am very much aware that I should not go fast there.

- I do not agree that I did not shoulder check because I did. I always do. If only I have a camera installed on my car then you would know that I am telling the truth. Even if my truck has sensor when changing lanes or camera for backing-up, I do not rely on those. I always do the standard of shoulder checking and checking for blind spots and whatnot.

There are a lot of negative reviews about this examiner. You can read there that Examiner 03533 is a liar and a money scum. He is not really reliable.

I hope there is something you can do about this so it won't happen again to anyone.

I would really like to passed this exam because I would like to pursue a driving career here and I won't let him ruin that.

Don't take your drivers here, go to Registry Express the staff and examiners are much friendlier (the girl at the desk who delt with me on the day of my drivers was very nice however the girl who registered my vehicle weeks before was not) and make it a much calmer experience. I found my examiner hard to understand and thought his directions weren't very clear and he also gave directions a little late which didn't help seen as I was already very nervous. I failed miserably here and passed a day later at Registry Express. My boyfriend also failed here twice, then passed at the other registry.

After reading some of the reviews here I felt like I should share my experience with A-plus Registry in the hopes that people will have more positive reviews to look at as I truly believe the few positive reviews reflect the experience I had far more that the many negative reviews.

I went here for my Class 5B license in June and was unsuccessful my first time through. At no point before, during, or after the test did I feel like the examiner was speaking to me in a condescending or rude way, simply in the way of a professional. The examiner was clear with what I had done wrong and answered all of my questions appropriately. I came back a few days later using the notes I got from my first attempt and attempted the test again and passed. Both examiners I dealt with were respectful and professional.

There is no reason that anyone should have any trouble passing here as long as you are a confident and capable driver.

All-in-all I had a great experience with A-plus Registry and would highly recommend this place to anyone.

I used the online registry services for a Vehicle Information Report without even thinking about the turnaround time for the report to be completed.

I needed the VIR the next day, and started panicking when I realized it might have to be mailed out to me. I put in the request just after 5pm, knowing they close at 7pm, and when I called to see about the turnaround time and delivery method, the kind lady at the other end informed me it was normally about a 2 hour turnaround time, and that they email it to me.

I figured I would probably get it the next day as I didn't give them 2 hours, but to my surprise I received an email just under an hour and a half after putting in my request. They were very punctual with the report, and it was exactly what I needed.

I can't comment on their in-person customer service, but their online store was very easy to use and the customer service over the phone was extremely pleasant and helpful.

Best registry office I have ever been to. Lovely staff and service! keep it up

Wonderful friendly staff and road test examiner :) Provided very helpful feedback and made me feel very comfortable and calm during my road test. Would highly recommend.

I find the staff at the front desks helpful but the examiner for my basic road test was so rude that I broke down after the test even though I passed. In all my years I am yet to meet someone who is so disrespectful and condescending. I appreciated his feedback on my test and thank(ed) him for wanting me to be a better and safe driver. I also admit I made mistakes for which I lost marks, but no one deserves to be spoken to so distastefully.

These people have been helping me over 20 years. They are one of the most professional registries in Alberta. I use them for setting up corporations not just driving related transactions. If you ever have any issues just ask for the owner or Tammy. The run their business with the client in mind. A-Plus you have my Trust.