Amj Campbell

Very disappointed in the customer service I received. I had asked for a quote from the BBB website in regards to a small office moving company and was contacted by AMJ Campbell. The gentlemen contacted me and scheduled a quick viewing of the items that we needed to be moved, as well as I had provided them a small moving inventory list as well . Since our items would already be packed and prepared for the move I assumed this was an easy ordeal.

The AMJ representative missed the appointment due to one of their other appointments that had which was a large move had taken a bit longer (completely understandable).

I was understanding until I was told that it’s not their fault and “what did I expect for scheduling a move 12 days before the move date.”

I was not being argumentative or unreasonable but was shocked that I was being blamed for the company representative missing an appointment.

I didn’t understand why the conversation was being taken in a hostile direction when I was trying to be reasonable and spoke in a calm tone.

Please don’t use this company unless you can give them a few years’ notice for move.

This was uncalled for, rude and completely unprofessional. I would expect much more from a BBB accredited company.

AMJ Campbell recently moved my household goods from Lake Bonavista to Evergreen Estates and I can honestly say I am very happy with the results. The office staff, in particular, Laura was very helpful and knowledgeable with every question I had, which helped put me at ease from the beginning. The crew came on time, they were professional in appearance and how they handled my belongings. I would highly recommend using AMJ Campbell for any household move.

We had a great experience with AMJ on our recent move. They were super helpful and accomodating. AMJ has now moved 3 of my family members, 2 of which moved across country. We are very happy with the service we received.

What a fantastic company! From the first detail to the last, AMJ went above and beyond. I had the pleasure of dealing with the manager there, Darren Nickel, who answered all of my questions with ease, experience and the persona of someone who loves his job. His crew showed up on time; they were friendly, efficient, hard working guys who must have eons of experience between them, haha! I raved and raved about this local move they just completed to everyone that would listen to me. I recommended them to my own mother who also went and booked her move out of her tiny condo. She was just as impressed as I am. I will forever recommend Darren and his team at AMJ Calgary. I hope I don't have to move again; but if I do I already know who I'm going to use!

As a former employee and current 3rd party technician I would highly recomend AMJ for your relocation needs.

TLDR but...
We have had three dealings with this company over the last couple of months and none of them were good. The first experience (delivery): they were on time however the two men were very inconsiderate, left scuffs on our walls, damaged the table we were having delivered and scratched our hardwood. The second experience (delivery): we had a scheduled time and they called halfway through the day telling us they were going to be late. When we said we would be gone by the time they told us they could show up they were suddenly able to come earlier (still not our original delivery time) and then still showed up late! It was rain/snowing when they finally did show up and when we asked if they had any furniture pads to lay down so they didn't get water and mud through the house they said we should have something and were rude about it. The were not apologetic nor were they polite. The third experience (pickup): we decided not to deal with delivery guys any more and to pick up our items from the warehouse. When we arrived (at our scheduled time) someone was taking one of our chairs out of the box so he could show it to two other customers who were there. When we said we wanted to take all of the items out to make sure none of them were damaged (since they had been taking items out to show them to random people) they seemed really annoyed and said we could easily do that at home. When we asked 'if something were damaged if they would come pick up to return it' they said 'no, that we would have to bring it back ourselves'. After checking the items over we packed up our truck, without any help, and left.

I wish there were NO STARS also in Google! Pathetic company. I had a Costco return Mattress to be picked up by AMJ guys (Adam) and while the were picking up the scratched my laminate wood floor !! They were dragging the mattress for few metres which could have caused it. I spoke to AMJ guys in headquarters & a local AMJ Manager in Calgary (Carlos) and they completely disagreed and will not accept the blame..blah blah.. pathetic customer service! No value of customers... and I guess no value of what a Customer is worth ! I WILL NEVER RECOMMEND THIS COMPANY

We recently moved and the guys who helped us Josh, Martin and Gabe were excellent. I feel they went above and beyond and I feel like they really went out of their way to help me out. i would absolutely recommend these guys just based on face to face service, and they were very friendly too. I would have given a full 5 stars if we weren't charged over $2000 over out estimated price it was defiantly way over priced to pay over $5000 to move just an hour away. Would i recommend these guys still.. honestly yes with staff like this, do I enjoy what we paid? Umm no lol

I wish to highly commend the 2 movers that did a move -in to our building today.
These 2 young men Josh Rigby and Eric were an absolutely amazing team.
Since this is a condominium complex with only one elevator, these young men not only worked efficiently, however,
also in between loads were very considerate and respectful to the seniors that had to get on board.
Very organized, quick,and all around awesome job!! Thank you gentlemen for not making a mark on my freshly painted walls!!! Thank you AMJ for hiring such wonderful staff. A real pleasure indeed!