Atmosphere Calgary Downtown

Great time at Atmosphere in Calgary yesterday. The store looked nice and welcoming. The staff were pleasant and helpful, especially Norman who really went above and beyond helping me look for the right color hydroflask bottle. Very good shopping experience.

These guys know their stuff!

Clothes are in good price and quality, employees are friendly. However, I do feel the mangers must not get any commissions form their sailing. I have 1200 dollars of clothes ready to pay, while the only cashier is taking to someone more then 10 minutes about some 40 bucks stuff. And they refused to let other people to help me upon my request, when I can see almost all the other employees are free at the time. I really don’t like the manger there. If there is any place have the similar product, I will definitely leave the that store right away and go for the others.
Now I found I forget one coat I picked at the store, while they said they will add it to my list. Had a really bad experience at the store.

Friendly staff. Good selection of outdoor gear. Right across from a MEC store as well for convenient price checking.

In May 2017, two days before traveling overseas, I purchased a Columbia shirt from Atmosphere downtown. On the plane my wife noticed a number of flaws in the thread on the front and back. I wore the shirt during our extended travel, washing it as needed. Fortunately none of the thread flaws worsened but I felt these were manufacturer defects which should not be present on a shirt sold as new. I went into the store today and told my story. One person told me they can't warranty for wear and tear and would not accept that these defects were present on purchase. The other person said their warranty is only effective for 60 days after purchase and it is now August. Again, I said these defects were seen only days after the purchase and I was away during the 60 days return period. The only suggestion given was to pursue Columbia with my complaint. I felt my integrity was questioned and left quite dissatisfied with their customer service. I would not go back to this store. (In contrast, I returned some defective ear buds to the Source and they were replaced with a superior model, hassle free).

The place to go if you can't find it at MEC or want to see if they have a better deal. A great store regardless.

Super helpful staff. Good selection of gear. They run frequent sales on a variety of items. Picked up son Salomon hiking boots for a very reasonable price at the recommendation of one of the knowledgeable staff members. Thanks!

Very kind, helpful and extremely accommodating employees at this location. They're quite knowledgeable with their products. There's a pretty good selection and variety of products with great deals that pop-up randomly. It's a little crammed, but I guess that's what you get for having more variety in a small building. Overall, I've had really great experiences every time I visit!

Friendly staff and a good sortiment gave us a good feeling

Great store. Helpful staff. I do find that they over pack the store, making it a bit crammed at times.

Helpful and cheery staff. Some are quite knowledgable. They seem to always have a sale going on but none of these sales actually ever seem to give you good deals.

Don't fall for "sale" people. Just don't.

Dana was amazingly helpul during my visit. She helped me find and was knowledgeable about every piece of equipment that I needed for an upcoming trip!