Audi Edmonton North

Monday: 08:30 - 20:00
Tuesday: 08:30 - 20:00
Wednesday: 08:30 - 20:00
Thursday: 08:30 - 20:00
Friday: 08:30 - 18:00
Saturday: 09:00 - 18:00
Sunday: -

About Audi Edmonton North

Largest and newest Audi retail location in Alberta, and the first and only Audi Terminal in Edmonton. We are an AMVIC-licensed business.

Audi Edmonton North Description

Audi Edmonton North is Alberta's largest premier Audi retailer with an experienced team that is devoted to provide you with an incredible Audi experience and a top level of automotive expertise. We are your trusted dealership for new and pre-owned Audi needs and we look forward to help you find your dream car.

Reviews

User

A very special guest landed in Edmonton this past week! The team at Audi Edmonton North was honoured to have a visit from Jim Pattison. Our Sales Manager, Jeff, was extra pleased with his outfit choice that day, once he noticed him and Jimmy had matching shoes! #Audi #YEG #Edmonton #JimPattison #JimPattisonAutoGroup

User

Two days remaining! This is the best time to bring home an Audi Certified :plus model. Finance rates from 0.9% on select models. Plus, receive a 1% rate reduction. Learn more and view inventory: https://www.audiedmontonnorth.com/cpo-eve nt.htm

User

That concludes our 2018 Audi Sport Tour!
Thank you to everyone who has able to attend and who made this event an amazing success. Congratulations to our hardworking team for accommodating 145 test drives.
If you are looking for more information about any of the Audi Sport models in the tour, please contact an Audi Edmonton North Brand Specialist at (587) 772-2834 or sales@audiedmontonnorth.com.

User

The second and final day of the Audi Sport Tour experience is now under way. We look forward to seeing everyone for another day of pure adrenaline! #Audi #AudiSport #AudiTTRS #YEG #Edmonton #JimPattisonAutoGroup

User

Guests enjoying the first day of the Audi Sport Tour experience! Designed around the spirit of racing, Audi Sport is a unique collection of performance vehicles. The tour features the R8 Coupe, R8 Spyder, RS 3 sedan, TT RS, and the all-new RS 5 Coupe.

User

The Audi Sport Tour has officially arrived at Audi Edmonton North! Stay tuned for more coverage of this event starting tomorrow.

User

This summer at Audi Edmonton North, spend $100 on service or parts and receive a complimentary Audi Cooler Bag. Offer valid until Aug. 31st. Learn more and book your service appointment here: http://bit.ly/audi_cooler_bag

User

Audi's new all-electric supercar, dubbed the PB 18 e-tron, will make its debut on August 23 at Laguna Seca and then make its way to the Pebble Beach Concours on August 26. What do you think, could this be a worthy successor the the R8? #Audi #EV #etron #Supercar #JimPattison

User

Schedule one of the following services and you'll receive complimentary 12 months of Audi 24-Hour Roadside Assistance.
• Brake Fluid Flush • Brake System Service • Timing Belt Replacement... • Next Scheduled Vehicle Maintenance
Click here to book your next service appointment at Audi Edmonton North: https://www.audiedmontonnorth.com/service -department.htm Offer expires August 31, 2018.
See More

User

Only Audi technicians have the tools, parts and expertise to properly maintain your vehicle. When it comes time for service, there's only one option - Audi Edmonton North. The #1 ranked Audi service department in western Canada as rated by customers. #Audi #YEG #Quattro #AudiSport #AudiService

User

Our executive lounge and premium coffee bar are just a couple of perks of the Audi Edmonton North Advantage. Our customers enjoy complimentary Audi Care maintenance plan, same day service appointments, authentic Audi service loaners, valet and customers shuttle, free car washes for life, and more.

User

The all-new Audi Q8 is coming soon. Welcome to the 8th dimension. Learn more and reserve yours here: https://www.audiedmontonnorth.com/2019-au di-q8.htm Numbers are limited, don’t wait! Reserve yours at Audi Edmonton North. #AudiQ8 #Audi #Q8 #Quattro #AudiSUV #YEG #JimPattison

User

For a limited time only, receive a 1% rate reduction when you lease or finance eligible in-stock 2018 A4, S4, or Q7 models at Audi Edmonton North. Browse our online inventory eligible for this offer here: http://bit.ly/rate_reduction #Audi #AudiQ7 #AudiS4 #AudiA4 #YEG #JimPattison

User

Take a look inside our 2018 RS 5 Coupe, on display in our showroom. Enjoy the 360° view online and then come experience it for yourself at Audi Edmonton North.
Learn more about the 2018 Audi RS 5 Coupe: https://goo.gl/PKpMRk

User

Be one of the first to reserve the 2019 Audi Q8.
Coming soon to Audi Edmonton North​ - we are excited to announce we are now taking reservations.
Click below to learn.

User

Take a 360° look inside our spacious showroom. See anything you'd like to take for a drive? We can arrange that... #Audi #AudiR8 #AudiSport #JimPattison #YEG

User

Happy Canada Day long weekend from Audi Edmonton North! Our holiday Monday hours are: Sales & Financial Services: 10am - 4pm Parts & Service: Closed #Audi #AudiR8 #JimPattison #YEG #CanadaDay #Canada151 #July1st #CanadaDay2018

User

Yesterday I got my first Audi A4 S line. I have been to other car manufacturers before (about 6 to 7 in last 4 years) but, I must say what I experienced at Audi Edmonton North can not be described in words. It is fabulous!!! Xerxes Rodi who was helping me to select better model and configuration of my car. I must say that he is the best as he understood my expectations and requirements and then made his recommendation. I am writing this review to express my satisfaction as I have met lots of Sales person but rarely we meet a person who is working in best interest of customer, not for their sales target. The whole team of Audi Edmonton North (including Mike Bernardo and Jeff Brodhagen) made me to feel that I am special for them. They were taking care of each and every single thing which can make my experience of buying a new car truly exceptional.

If you are first time buyer of a car or an Audi car, I would highly recommend you to see this team, as you will get the best and honest opinion.

Thanks to the team of Audi Edmonton North for your excellent service...

User

Yes I have finally graduated to driving a real car. I got it two weeks ago from Audi Edmonton North and man it's such a great car. Impeccable customer service. Unbelievable showroom and staff. I have never been treated so well at a dealership...ever. It feels like Christmas every morning.

User

My wife recently purchased a used SUV from Audi Edmonton North. I could not have been more impressed with the team that was involved in our purchase. JP, X, Jeff and Elma were super nice and treated my wife like a rock star! They were super professional and helpful. My wife, who historically HATES car buying, has been completely reformed -- she would happily get another car as long as we never go anywhere else. She's looking forward to the complementary car washes and regular service. They offered service loaners, snacks while you wait and airport shuttle service as long as she owns the car...even though it was a non-Audi vehicle. It makes me wish I had an Audi now!! Highly recommended.

User

My wife and I just recently purchased a Audi Q7 from Audi Edmonton North. The best way I can describe this car buying experience is AMAZING! We started off testing every make and model in the mid size SUV or CUV class from every manufacturer there is. What sold us on the Q7 wasn't the car it was the level of service that Audi Edmonton North provided to us. Xercxes, J.P., Farooq and Cody were fantastic they just made us feel right at home and part of the family from the first steps into the dealership. That being said all the staff made us feel that way. Being a new family they listened to all of our needs and found the absolutely most perfect vehicle for us. I have already been recommending this experience to any of my friends or acquaintances that are looking to buy new or used in the near future. The level of service is like nothing we have ever experienced. If your in the market for a luxury vehicle please go see the gang at Audi Edmonton North. I promise you, you will not be disappointed.

User

Last fall when I brought my Audi into swap the tires, the staff also washed my car. In the process, the pressure washer took off a piece of 3M I have on a headlight. I'd like to thank the service department for their honestly as they could have just left it and I probably would not have noticed. Instead, they contacted me and apologized, and immediately took it to their 3M provider to be replaced. Although the whole process took longer than a tire swap should have (especially on mounted wheels), they offered great service through the entire process and I would go back for my maintenance.

User

Just purchased our S5 Cabriolet today and the entire experience was second to none! Thanks Bailey for your above and beyond what ever it takes attitude, a quality not found too often!Rai, I promised myself I wasn't gonna get any extras, with explanation of the benefits if I were to get with no pressure, and extras I got with some good laughs in between. Everyone making us feel like family and treating us with the up most respect at every turn. Certainly last but not least Elma, you truly are genuine, what a great way to take final delivery!

User

It is a month today since I purchased my New 2016 Audi Q5, and I absolutely love it!! Joshua Couch and Jeff Brodhagen were the absolute best help. The service is second to none, I have never experienced anything like it before. If you in the market for a new vehicle I would defiantly recommend stopping in and experience what they have to offer for yourself. You won’t be disappointed!

User

I'm really happy I got my vehicle here. This is a first class place and it shows when I contact them for anything. Some places are only great up until they have your money, but they are still amazing to deal with every time!

User

I just purchased a used Subaru Forester that was traded in and had the pleasure of meeting Joey. His customer service is the best my family and I have seen at a car dealership — and we’ve been to quite a few as I’ve been to a few searching for this vehicle and have purchased vehicles in the past. The buying process was quick and easy and there was absolutely no sales pressure. Joey’s communication was quick and clear the entire time. When I picked up the vehicle it was incredibly clean with the new car smell. If you’re in the market for an Audi, I highly recommend going in to see Joey! Thanks again for taking care of me!

User

I just purchased 2017 Q7 from Audi North. Had very good experience while me & my wife have been there.

They offer a great deal . This is my third Audi and second Q7 since 2013.

For dealer experience they are the best in the town right now.

For sales and financial they are more flexible than others. Thanks Farokh, JP and Paul to make this deal happened.

For Audi especially 2017 Q7 I have to say I had experienced to own few BMWs,Volvo, Mercedes and Audi, I believe Audi is a head of others now!!! Also They already passed Japanese Lexus, Acura and Infinity. Thanks for new technology, design and quality Audi delivered with reasonable price!!

User

I just picked up my new 2018 Audi Q5 and Bryan was my sales guy - he was super helpful and went above and beyond! Amazing vehicle! Great service and friendly staff! The whole team (Sales Mgr, Finance Mgr) make it an easy experience for you!

User

I have NEVER had a more fun time purchasing a vehicle! The entire experience from start to finish was amazing. Every member of the team i met was helpful, fun, and welcoming. The cars easily sell themselves but my entire experience here left me feeling excited when i pulled out with my new Q3. I would 100% buy from this location again!



Top notch!

-Xerxes, Sales

-Rai, Finance

-Elma, Delivery

User

Great service. Very friendly. I went in to drop my car off for a 55k oil change and what not. I was going to ask for a ride back, but they gave me a loaner a6 instead. I would have taken anything, as I wasn't keeping this car forever, not like some people giving 1 star reviews because they didn't get the loaner of their choice. When I returned to grab my car, it was 15 minutes to close and the receptionist could not find my keys, so I had to come in the next day. They called me in the morning and asked when they could come drop off my car, which was a nice offer, but not necessary. When I came in, the service people were with other people, but they acknowledged I was there and they would help me as soon as possible. I wasn't going to write a review, but seeing some of these one star reviews by entitled brats, i had to write a 5 star to get the rating back up to where it should be.

User

Great service from this dealership , especially from Mirza who took care of everything perfectly on my A5.

Also test drove an A6......amazing car for the Edmonton Winter roads.

Thanks

User

Awesome service. They did everything and each my car as well. Definately treated with respect. Loved the service.

User

Audi Edmonton North is Fantastic! They go above and beyond! Xerxes and JP make us and our kids feel like family when we come in! The service manager did us a solid too by squeezing us in because we are from BC and had to have a code checked immediately. Our next Audi purchase will be from these guys as well (yes, we are so happy with them that we will come to Alberta to buy the car again)!

User

I would not buy or ever get my vehicle serviced at this dealership. We purchased at the Southside location and one afternoon we were on the west end when our oil light came on to get "top up right away" I guess it was low so we drive into the service bay in the north location (but this had happened before and we drove right into the southside service bay and they topped us right up no questions asked!) And the dealership gave my husband the run around (oh talk to that guy, or wait sit here, pls move your car, now wait for that guy) while my 8mo old and I were in the car.....I mean for half a litre of oil?! Bad Service!

User

Well.....the manager needs a course on customer service. 2017 audi s3....got it at the end of Nov early dec 2017. First service at 8000 kms I note all the tires are falling apart. The manager fails to practice customer service....no loaner car no compensation for tires as I had to replace them all with a new brand to ensure my safety and the safety of my kids. In the company's defense....my service initially was very good when I bought the car however a few months after the true colors show with there management....not the initial sales agent. They basically are stating that these tires are known to crack in the cold. Hmm....makes sense you sell a car I'm winter with these tires and its sitting in your lot in the winter. This dealership is an utter joke and you will expect better customer service at a used car lot!!! What the manager doesnt understand is a little customer service goes a long way.....poor customer service is devastating as social media is advertisement and I intend to educate the public on my experience rather then have someone get the same raw deal they have me. 26 cars since I was 16....Acura Volkswagen Audi and this dealership is by far the worst experience I have had yet!! Dont take your business here. I have experienced really good things in the past at Norden Volkswagen and will be going back there next time!!

User

I went in today for my one year service. Although I pre-booked a loaner car, when I arrived they did not have any available. They sent me off with the promise to call me once a loaner car came in. Two and half hours later, I have still not been contacted re: the loaner car and my car has yet to be serviced as a result. "I" called them back just to be told they still have no loaner car for me but they will call once it is available! Once again, my appointment time for my service was 09:00. When I asked to speak to the manager, I was told she was in a meeting and she would call back. Still have yet to heard from her. Customer service is substandard especially considering this is a luxury car provider.

User

Yesterday I got my first Audi A4 S line. I have been to other car manufacturers before (about 6 to 7 in last 4 years) but, I must say what I experienced at Audi Edmonton North can not be described in words. It is fabulous!!! Xerxes Rodi who was helping me to select better model and configuration of my car. I must say that he is the best as he understood my expectations and requirements and then made his recommendation. I am writing this review to express my satisfaction as I have met lots of Sales person but rarely we meet a person who is working in best interest of customer, not for their sales target. The whole team of Audi Edmonton North (including Mike Bernardo and Jeff Brodhagen) made me to feel that I am special for them. They were taking care of each and every single thing which can make my experience of buying a new car truly exceptional.

If you are first time buyer of a car or an Audi car, I would highly recommend you to see this team, as you will get the best and honest opinion.

Thanks to the team of Audi Edmonton North for your excellent service...

User

Yes I have finally graduated to driving a real car. I got it two weeks ago from Audi Edmonton North and man it's such a great car. Impeccable customer service. Unbelievable showroom and staff. I have never been treated so well at a dealership...ever. It feels like Christmas every morning.

User

My wife recently purchased a used SUV from Audi Edmonton North. I could not have been more impressed with the team that was involved in our purchase. JP, X, Jeff and Elma were super nice and treated my wife like a rock star! They were super professional and helpful. My wife, who historically HATES car buying, has been completely reformed -- she would happily get another car as long as we never go anywhere else. She's looking forward to the complementary car washes and regular service. They offered service loaners, snacks while you wait and airport shuttle service as long as she owns the car...even though it was a non-Audi vehicle. It makes me wish I had an Audi now!! Highly recommended.

User

My wife and I just recently purchased a Audi Q7 from Audi Edmonton North. The best way I can describe this car buying experience is AMAZING! We started off testing every make and model in the mid size SUV or CUV class from every manufacturer there is. What sold us on the Q7 wasn't the car it was the level of service that Audi Edmonton North provided to us. Xercxes, J.P., Farooq and Cody were fantastic they just made us feel right at home and part of the family from the first steps into the dealership. That being said all the staff made us feel that way. Being a new family they listened to all of our needs and found the absolutely most perfect vehicle for us. I have already been recommending this experience to any of my friends or acquaintances that are looking to buy new or used in the near future. The level of service is like nothing we have ever experienced. If your in the market for a luxury vehicle please go see the gang at Audi Edmonton North. I promise you, you will not be disappointed.

User

Last fall when I brought my Audi into swap the tires, the staff also washed my car. In the process, the pressure washer took off a piece of 3M I have on a headlight. I'd like to thank the service department for their honestly as they could have just left it and I probably would not have noticed. Instead, they contacted me and apologized, and immediately took it to their 3M provider to be replaced. Although the whole process took longer than a tire swap should have (especially on mounted wheels), they offered great service through the entire process and I would go back for my maintenance.

User

Just purchased our S5 Cabriolet today and the entire experience was second to none! Thanks Bailey for your above and beyond what ever it takes attitude, a quality not found too often!Rai, I promised myself I wasn't gonna get any extras, with explanation of the benefits if I were to get with no pressure, and extras I got with some good laughs in between. Everyone making us feel like family and treating us with the up most respect at every turn. Certainly last but not least Elma, you truly are genuine, what a great way to take final delivery!

User

It is a month today since I purchased my New 2016 Audi Q5, and I absolutely love it!! Joshua Couch and Jeff Brodhagen were the absolute best help. The service is second to none, I have never experienced anything like it before. If you in the market for a new vehicle I would defiantly recommend stopping in and experience what they have to offer for yourself. You won’t be disappointed!

User

I'm really happy I got my vehicle here. This is a first class place and it shows when I contact them for anything. Some places are only great up until they have your money, but they are still amazing to deal with every time!

User

I just purchased a used Subaru Forester that was traded in and had the pleasure of meeting Joey. His customer service is the best my family and I have seen at a car dealership — and we’ve been to quite a few as I’ve been to a few searching for this vehicle and have purchased vehicles in the past. The buying process was quick and easy and there was absolutely no sales pressure. Joey’s communication was quick and clear the entire time. When I picked up the vehicle it was incredibly clean with the new car smell. If you’re in the market for an Audi, I highly recommend going in to see Joey! Thanks again for taking care of me!

User

I just purchased 2017 Q7 from Audi North. Had very good experience while me & my wife have been there.

They offer a great deal . This is my third Audi and second Q7 since 2013.

For dealer experience they are the best in the town right now.

For sales and financial they are more flexible than others. Thanks Farokh, JP and Paul to make this deal happened.

For Audi especially 2017 Q7 I have to say I had experienced to own few BMWs,Volvo, Mercedes and Audi, I believe Audi is a head of others now!!! Also They already passed Japanese Lexus, Acura and Infinity. Thanks for new technology, design and quality Audi delivered with reasonable price!!

User

I just picked up my new 2018 Audi Q5 and Bryan was my sales guy - he was super helpful and went above and beyond! Amazing vehicle! Great service and friendly staff! The whole team (Sales Mgr, Finance Mgr) make it an easy experience for you!

User

I have NEVER had a more fun time purchasing a vehicle! The entire experience from start to finish was amazing. Every member of the team i met was helpful, fun, and welcoming. The cars easily sell themselves but my entire experience here left me feeling excited when i pulled out with my new Q3. I would 100% buy from this location again!



Top notch!

-Xerxes, Sales

-Rai, Finance

-Elma, Delivery

User

Great service. Very friendly. I went in to drop my car off for a 55k oil change and what not. I was going to ask for a ride back, but they gave me a loaner a6 instead. I would have taken anything, as I wasn't keeping this car forever, not like some people giving 1 star reviews because they didn't get the loaner of their choice. When I returned to grab my car, it was 15 minutes to close and the receptionist could not find my keys, so I had to come in the next day. They called me in the morning and asked when they could come drop off my car, which was a nice offer, but not necessary. When I came in, the service people were with other people, but they acknowledged I was there and they would help me as soon as possible. I wasn't going to write a review, but seeing some of these one star reviews by entitled brats, i had to write a 5 star to get the rating back up to where it should be.

User

Great service from this dealership , especially from Mirza who took care of everything perfectly on my A5.

Also test drove an A6......amazing car for the Edmonton Winter roads.

Thanks

User

Awesome service. They did everything and each my car as well. Definately treated with respect. Loved the service.

User

Audi Edmonton North is Fantastic! They go above and beyond! Xerxes and JP make us and our kids feel like family when we come in! The service manager did us a solid too by squeezing us in because we are from BC and had to have a code checked immediately. Our next Audi purchase will be from these guys as well (yes, we are so happy with them that we will come to Alberta to buy the car again)!

User

I would not buy or ever get my vehicle serviced at this dealership. We purchased at the Southside location and one afternoon we were on the west end when our oil light came on to get "top up right away" I guess it was low so we drive into the service bay in the north location (but this had happened before and we drove right into the southside service bay and they topped us right up no questions asked!) And the dealership gave my husband the run around (oh talk to that guy, or wait sit here, pls move your car, now wait for that guy) while my 8mo old and I were in the car.....I mean for half a litre of oil?! Bad Service!

User

Well.....the manager needs a course on customer service. 2017 audi s3....got it at the end of Nov early dec 2017. First service at 8000 kms I note all the tires are falling apart. The manager fails to practice customer service....no loaner car no compensation for tires as I had to replace them all with a new brand to ensure my safety and the safety of my kids. In the company's defense....my service initially was very good when I bought the car however a few months after the true colors show with there management....not the initial sales agent. They basically are stating that these tires are known to crack in the cold. Hmm....makes sense you sell a car I'm winter with these tires and its sitting in your lot in the winter. This dealership is an utter joke and you will expect better customer service at a used car lot!!! What the manager doesnt understand is a little customer service goes a long way.....poor customer service is devastating as social media is advertisement and I intend to educate the public on my experience rather then have someone get the same raw deal they have me. 26 cars since I was 16....Acura Volkswagen Audi and this dealership is by far the worst experience I have had yet!! Dont take your business here. I have experienced really good things in the past at Norden Volkswagen and will be going back there next time!!

User

I went in today for my one year service. Although I pre-booked a loaner car, when I arrived they did not have any available. They sent me off with the promise to call me once a loaner car came in. Two and half hours later, I have still not been contacted re: the loaner car and my car has yet to be serviced as a result. "I" called them back just to be told they still have no loaner car for me but they will call once it is available! Once again, my appointment time for my service was 09:00. When I asked to speak to the manager, I was told she was in a meeting and she would call back. Still have yet to heard from her. Customer service is substandard especially considering this is a luxury car provider.

User

Yesterday I got my first Audi A4 S line. I have been to other car manufacturers before (about 6 to 7 in last 4 years) but, I must say what I experienced at Audi Edmonton North can not be described in words. It is fabulous!!! Xerxes Rodi who was helping me to select better model and configuration of my car. I must say that he is the best as he understood my expectations and requirements and then made his recommendation. I am writing this review to express my satisfaction as I have met lots of Sales person but rarely we meet a person who is working in best interest of customer, not for their sales target. The whole team of Audi Edmonton North (including Mike Bernardo and Jeff Brodhagen) made me to feel that I am special for them. They were taking care of each and every single thing which can make my experience of buying a new car truly exceptional.

If you are first time buyer of a car or an Audi car, I would highly recommend you to see this team, as you will get the best and honest opinion.

Thanks to the team of Audi Edmonton North for your excellent service...

User

Yes I have finally graduated to driving a real car. I got it two weeks ago from Audi Edmonton North and man it's such a great car. Impeccable customer service. Unbelievable showroom and staff. I have never been treated so well at a dealership...ever. It feels like Christmas every morning.

User

My wife recently purchased a used SUV from Audi Edmonton North. I could not have been more impressed with the team that was involved in our purchase. JP, X, Jeff and Elma were super nice and treated my wife like a rock star! They were super professional and helpful. My wife, who historically HATES car buying, has been completely reformed -- she would happily get another car as long as we never go anywhere else. She's looking forward to the complementary car washes and regular service. They offered service loaners, snacks while you wait and airport shuttle service as long as she owns the car...even though it was a non-Audi vehicle. It makes me wish I had an Audi now!! Highly recommended.

User

My wife and I just recently purchased a Audi Q7 from Audi Edmonton North. The best way I can describe this car buying experience is AMAZING! We started off testing every make and model in the mid size SUV or CUV class from every manufacturer there is. What sold us on the Q7 wasn't the car it was the level of service that Audi Edmonton North provided to us. Xercxes, J.P., Farooq and Cody were fantastic they just made us feel right at home and part of the family from the first steps into the dealership. That being said all the staff made us feel that way. Being a new family they listened to all of our needs and found the absolutely most perfect vehicle for us. I have already been recommending this experience to any of my friends or acquaintances that are looking to buy new or used in the near future. The level of service is like nothing we have ever experienced. If your in the market for a luxury vehicle please go see the gang at Audi Edmonton North. I promise you, you will not be disappointed.

User

Last fall when I brought my Audi into swap the tires, the staff also washed my car. In the process, the pressure washer took off a piece of 3M I have on a headlight. I'd like to thank the service department for their honestly as they could have just left it and I probably would not have noticed. Instead, they contacted me and apologized, and immediately took it to their 3M provider to be replaced. Although the whole process took longer than a tire swap should have (especially on mounted wheels), they offered great service through the entire process and I would go back for my maintenance.

User

Just purchased our S5 Cabriolet today and the entire experience was second to none! Thanks Bailey for your above and beyond what ever it takes attitude, a quality not found too often!Rai, I promised myself I wasn't gonna get any extras, with explanation of the benefits if I were to get with no pressure, and extras I got with some good laughs in between. Everyone making us feel like family and treating us with the up most respect at every turn. Certainly last but not least Elma, you truly are genuine, what a great way to take final delivery!

User

It is a month today since I purchased my New 2016 Audi Q5, and I absolutely love it!! Joshua Couch and Jeff Brodhagen were the absolute best help. The service is second to none, I have never experienced anything like it before. If you in the market for a new vehicle I would defiantly recommend stopping in and experience what they have to offer for yourself. You won’t be disappointed!

User

I'm really happy I got my vehicle here. This is a first class place and it shows when I contact them for anything. Some places are only great up until they have your money, but they are still amazing to deal with every time!

User

I just purchased a used Subaru Forester that was traded in and had the pleasure of meeting Joey. His customer service is the best my family and I have seen at a car dealership — and we’ve been to quite a few as I’ve been to a few searching for this vehicle and have purchased vehicles in the past. The buying process was quick and easy and there was absolutely no sales pressure. Joey’s communication was quick and clear the entire time. When I picked up the vehicle it was incredibly clean with the new car smell. If you’re in the market for an Audi, I highly recommend going in to see Joey! Thanks again for taking care of me!

User

I just purchased 2017 Q7 from Audi North. Had very good experience while me & my wife have been there.

They offer a great deal . This is my third Audi and second Q7 since 2013.

For dealer experience they are the best in the town right now.

For sales and financial they are more flexible than others. Thanks Farokh, JP and Paul to make this deal happened.

For Audi especially 2017 Q7 I have to say I had experienced to own few BMWs,Volvo, Mercedes and Audi, I believe Audi is a head of others now!!! Also They already passed Japanese Lexus, Acura and Infinity. Thanks for new technology, design and quality Audi delivered with reasonable price!!

User

I just picked up my new 2018 Audi Q5 and Bryan was my sales guy - he was super helpful and went above and beyond! Amazing vehicle! Great service and friendly staff! The whole team (Sales Mgr, Finance Mgr) make it an easy experience for you!

User

I have NEVER had a more fun time purchasing a vehicle! The entire experience from start to finish was amazing. Every member of the team i met was helpful, fun, and welcoming. The cars easily sell themselves but my entire experience here left me feeling excited when i pulled out with my new Q3. I would 100% buy from this location again!



Top notch!

-Xerxes, Sales

-Rai, Finance

-Elma, Delivery

User

Great service. Very friendly. I went in to drop my car off for a 55k oil change and what not. I was going to ask for a ride back, but they gave me a loaner a6 instead. I would have taken anything, as I wasn't keeping this car forever, not like some people giving 1 star reviews because they didn't get the loaner of their choice. When I returned to grab my car, it was 15 minutes to close and the receptionist could not find my keys, so I had to come in the next day. They called me in the morning and asked when they could come drop off my car, which was a nice offer, but not necessary. When I came in, the service people were with other people, but they acknowledged I was there and they would help me as soon as possible. I wasn't going to write a review, but seeing some of these one star reviews by entitled brats, i had to write a 5 star to get the rating back up to where it should be.

User

Great service from this dealership , especially from Mirza who took care of everything perfectly on my A5.

Also test drove an A6......amazing car for the Edmonton Winter roads.

Thanks

User

Awesome service. They did everything and each my car as well. Definately treated with respect. Loved the service.

User

Audi Edmonton North is Fantastic! They go above and beyond! Xerxes and JP make us and our kids feel like family when we come in! The service manager did us a solid too by squeezing us in because we are from BC and had to have a code checked immediately. Our next Audi purchase will be from these guys as well (yes, we are so happy with them that we will come to Alberta to buy the car again)!

User

I would not buy or ever get my vehicle serviced at this dealership. We purchased at the Southside location and one afternoon we were on the west end when our oil light came on to get "top up right away" I guess it was low so we drive into the service bay in the north location (but this had happened before and we drove right into the southside service bay and they topped us right up no questions asked!) And the dealership gave my husband the run around (oh talk to that guy, or wait sit here, pls move your car, now wait for that guy) while my 8mo old and I were in the car.....I mean for half a litre of oil?! Bad Service!

User

Well.....the manager needs a course on customer service. 2017 audi s3....got it at the end of Nov early dec 2017. First service at 8000 kms I note all the tires are falling apart. The manager fails to practice customer service....no loaner car no compensation for tires as I had to replace them all with a new brand to ensure my safety and the safety of my kids. In the company's defense....my service initially was very good when I bought the car however a few months after the true colors show with there management....not the initial sales agent. They basically are stating that these tires are known to crack in the cold. Hmm....makes sense you sell a car I'm winter with these tires and its sitting in your lot in the winter. This dealership is an utter joke and you will expect better customer service at a used car lot!!! What the manager doesnt understand is a little customer service goes a long way.....poor customer service is devastating as social media is advertisement and I intend to educate the public on my experience rather then have someone get the same raw deal they have me. 26 cars since I was 16....Acura Volkswagen Audi and this dealership is by far the worst experience I have had yet!! Dont take your business here. I have experienced really good things in the past at Norden Volkswagen and will be going back there next time!!

User

I went in today for my one year service. Although I pre-booked a loaner car, when I arrived they did not have any available. They sent me off with the promise to call me once a loaner car came in. Two and half hours later, I have still not been contacted re: the loaner car and my car has yet to be serviced as a result. "I" called them back just to be told they still have no loaner car for me but they will call once it is available! Once again, my appointment time for my service was 09:00. When I asked to speak to the manager, I was told she was in a meeting and she would call back. Still have yet to heard from her. Customer service is substandard especially considering this is a luxury car provider.

User

Yesterday I got my first Audi A4 S line. I have been to other car manufacturers before (about 6 to 7 in last 4 years) but, I must say what I experienced at Audi Edmonton North can not be described in words. It is fabulous!!! Xerxes Rodi who was helping me to select better model and configuration of my car. I must say that he is the best as he understood my expectations and requirements and then made his recommendation. I am writing this review to express my satisfaction as I have met lots of Sales person but rarely we meet a person who is working in best interest of customer, not for their sales target. The whole team of Audi Edmonton North (including Mike Bernardo and Jeff Brodhagen) made me to feel that I am special for them. They were taking care of each and every single thing which can make my experience of buying a new car truly exceptional.

If you are first time buyer of a car or an Audi car, I would highly recommend you to see this team, as you will get the best and honest opinion.

Thanks to the team of Audi Edmonton North for your excellent service...

User

Yes I have finally graduated to driving a real car. I got it two weeks ago from Audi Edmonton North and man it's such a great car. Impeccable customer service. Unbelievable showroom and staff. I have never been treated so well at a dealership...ever. It feels like Christmas every morning.

User

My wife recently purchased a used SUV from Audi Edmonton North. I could not have been more impressed with the team that was involved in our purchase. JP, X, Jeff and Elma were super nice and treated my wife like a rock star! They were super professional and helpful. My wife, who historically HATES car buying, has been completely reformed -- she would happily get another car as long as we never go anywhere else. She's looking forward to the complementary car washes and regular service. They offered service loaners, snacks while you wait and airport shuttle service as long as she owns the car...even though it was a non-Audi vehicle. It makes me wish I had an Audi now!! Highly recommended.

User

My wife and I just recently purchased a Audi Q7 from Audi Edmonton North. The best way I can describe this car buying experience is AMAZING! We started off testing every make and model in the mid size SUV or CUV class from every manufacturer there is. What sold us on the Q7 wasn't the car it was the level of service that Audi Edmonton North provided to us. Xercxes, J.P., Farooq and Cody were fantastic they just made us feel right at home and part of the family from the first steps into the dealership. That being said all the staff made us feel that way. Being a new family they listened to all of our needs and found the absolutely most perfect vehicle for us. I have already been recommending this experience to any of my friends or acquaintances that are looking to buy new or used in the near future. The level of service is like nothing we have ever experienced. If your in the market for a luxury vehicle please go see the gang at Audi Edmonton North. I promise you, you will not be disappointed.

User

Last fall when I brought my Audi into swap the tires, the staff also washed my car. In the process, the pressure washer took off a piece of 3M I have on a headlight. I'd like to thank the service department for their honestly as they could have just left it and I probably would not have noticed. Instead, they contacted me and apologized, and immediately took it to their 3M provider to be replaced. Although the whole process took longer than a tire swap should have (especially on mounted wheels), they offered great service through the entire process and I would go back for my maintenance.

User

Just purchased our S5 Cabriolet today and the entire experience was second to none! Thanks Bailey for your above and beyond what ever it takes attitude, a quality not found too often!Rai, I promised myself I wasn't gonna get any extras, with explanation of the benefits if I were to get with no pressure, and extras I got with some good laughs in between. Everyone making us feel like family and treating us with the up most respect at every turn. Certainly last but not least Elma, you truly are genuine, what a great way to take final delivery!

User

It is a month today since I purchased my New 2016 Audi Q5, and I absolutely love it!! Joshua Couch and Jeff Brodhagen were the absolute best help. The service is second to none, I have never experienced anything like it before. If you in the market for a new vehicle I would defiantly recommend stopping in and experience what they have to offer for yourself. You won’t be disappointed!

User

I'm really happy I got my vehicle here. This is a first class place and it shows when I contact them for anything. Some places are only great up until they have your money, but they are still amazing to deal with every time!

User

I just purchased a used Subaru Forester that was traded in and had the pleasure of meeting Joey. His customer service is the best my family and I have seen at a car dealership — and we’ve been to quite a few as I’ve been to a few searching for this vehicle and have purchased vehicles in the past. The buying process was quick and easy and there was absolutely no sales pressure. Joey’s communication was quick and clear the entire time. When I picked up the vehicle it was incredibly clean with the new car smell. If you’re in the market for an Audi, I highly recommend going in to see Joey! Thanks again for taking care of me!

User

I just purchased 2017 Q7 from Audi North. Had very good experience while me & my wife have been there.

They offer a great deal . This is my third Audi and second Q7 since 2013.

For dealer experience they are the best in the town right now.

For sales and financial they are more flexible than others. Thanks Farokh, JP and Paul to make this deal happened.

For Audi especially 2017 Q7 I have to say I had experienced to own few BMWs,Volvo, Mercedes and Audi, I believe Audi is a head of others now!!! Also They already passed Japanese Lexus, Acura and Infinity. Thanks for new technology, design and quality Audi delivered with reasonable price!!

User

I just picked up my new 2018 Audi Q5 and Bryan was my sales guy - he was super helpful and went above and beyond! Amazing vehicle! Great service and friendly staff! The whole team (Sales Mgr, Finance Mgr) make it an easy experience for you!

User

I have NEVER had a more fun time purchasing a vehicle! The entire experience from start to finish was amazing. Every member of the team i met was helpful, fun, and welcoming. The cars easily sell themselves but my entire experience here left me feeling excited when i pulled out with my new Q3. I would 100% buy from this location again!



Top notch!

-Xerxes, Sales

-Rai, Finance

-Elma, Delivery

User

Great service. Very friendly. I went in to drop my car off for a 55k oil change and what not. I was going to ask for a ride back, but they gave me a loaner a6 instead. I would have taken anything, as I wasn't keeping this car forever, not like some people giving 1 star reviews because they didn't get the loaner of their choice. When I returned to grab my car, it was 15 minutes to close and the receptionist could not find my keys, so I had to come in the next day. They called me in the morning and asked when they could come drop off my car, which was a nice offer, but not necessary. When I came in, the service people were with other people, but they acknowledged I was there and they would help me as soon as possible. I wasn't going to write a review, but seeing some of these one star reviews by entitled brats, i had to write a 5 star to get the rating back up to where it should be.

User

Great service from this dealership , especially from Mirza who took care of everything perfectly on my A5.

Also test drove an A6......amazing car for the Edmonton Winter roads.

Thanks

User

Awesome service. They did everything and each my car as well. Definately treated with respect. Loved the service.

User

Audi Edmonton North is Fantastic! They go above and beyond! Xerxes and JP make us and our kids feel like family when we come in! The service manager did us a solid too by squeezing us in because we are from BC and had to have a code checked immediately. Our next Audi purchase will be from these guys as well (yes, we are so happy with them that we will come to Alberta to buy the car again)!

User

I would not buy or ever get my vehicle serviced at this dealership. We purchased at the Southside location and one afternoon we were on the west end when our oil light came on to get "top up right away" I guess it was low so we drive into the service bay in the north location (but this had happened before and we drove right into the southside service bay and they topped us right up no questions asked!) And the dealership gave my husband the run around (oh talk to that guy, or wait sit here, pls move your car, now wait for that guy) while my 8mo old and I were in the car.....I mean for half a litre of oil?! Bad Service!

User

Well.....the manager needs a course on customer service. 2017 audi s3....got it at the end of Nov early dec 2017. First service at 8000 kms I note all the tires are falling apart. The manager fails to practice customer service....no loaner car no compensation for tires as I had to replace them all with a new brand to ensure my safety and the safety of my kids. In the company's defense....my service initially was very good when I bought the car however a few months after the true colors show with there management....not the initial sales agent. They basically are stating that these tires are known to crack in the cold. Hmm....makes sense you sell a car I'm winter with these tires and its sitting in your lot in the winter. This dealership is an utter joke and you will expect better customer service at a used car lot!!! What the manager doesnt understand is a little customer service goes a long way.....poor customer service is devastating as social media is advertisement and I intend to educate the public on my experience rather then have someone get the same raw deal they have me. 26 cars since I was 16....Acura Volkswagen Audi and this dealership is by far the worst experience I have had yet!! Dont take your business here. I have experienced really good things in the past at Norden Volkswagen and will be going back there next time!!

User

I went in today for my one year service. Although I pre-booked a loaner car, when I arrived they did not have any available. They sent me off with the promise to call me once a loaner car came in. Two and half hours later, I have still not been contacted re: the loaner car and my car has yet to be serviced as a result. "I" called them back just to be told they still have no loaner car for me but they will call once it is available! Once again, my appointment time for my service was 09:00. When I asked to speak to the manager, I was told she was in a meeting and she would call back. Still have yet to heard from her. Customer service is substandard especially considering this is a luxury car provider.

More about Audi Edmonton North

Audi Edmonton North is located at 18855 Stony Plain Road NW, Edmonton, Alberta T5S 2X6
(587) 772-2834
Monday: 08:30 - 20:00
Tuesday: 08:30 - 20:00
Wednesday: 08:30 - 20:00
Thursday: 08:30 - 20:00
Friday: 08:30 - 18:00
Saturday: 09:00 - 18:00
Sunday: -
http://www.audiedmontonnorth.com