Beacon Hill Physiotherapy & Sport Medicine

The employees at this clinic are great and so is the physiotherapist. BUT, you don't get to see the PT at all. I don't have the greatest coverage so I have to make use of my time. The last time I was in the physio aid did everything and I saw the PT for 20 seconds.

Came in for Physio. Was a complete waste of my time & was so close to just leaving. I barely got to see the Physiotherapist. The physiotherapist only saw me initially to review my issues/concerns. Even when, she was really rushed and didn't do a thorough review, pretty much skimmed through. (I was not late for my appointment & I was actually early too so she had no reason to rush). Saw her for that, then I was treated by 2 other different people who did not know anything that was going on with me and my areas of concerns. Nothing was explained to me. She just left me and One person came in to put a heating pad on my back, did not even check the heat level or come back to check to see how I was. (I had to turn the heat level down because it was getting too hot & from the prolonged use, atleast 30 minutes). After that, another person came to put on an electrode tens machine. She didn't even ask where my areas of concerns were and the places she put the electrodes on were not even relevant to my concern. Also did not even bother to check the level of the electrodes.The level of the electrodes was too strong. I was left in the room for way too long and was not checked on. Then after that, I saw the Physiotherapist again for stretches. The stretches were also irrelevant.

Overall, I was treated by 3 different people, didn't even really "see" the physiotherapist. Walking into the clinic was also a complete mess. There were patient charts everywhere. That should of been my first impression & indication of their practice. Really disappointed and would really not recommend this place. The treatment overall was a complete joke.

It was the best experience ever I went there for phisio with a severe pain in my shoulder the assessment was quick to define what's the problem he took the time using niddles and ultrasound (massage ) ....i left with no pain at all ...thank you to Dr.gerry and his friendly staff. Highly recommend.

Only know of the massages and sharoo (don't know how to spell her name 😕) but she is amazing! By far the best masseuse I've ever gone too and highly recommend her. The front staff are also really good

Expu is always great! They treat patients with kindness and concern and explain exactly what the issues are and treatment will be.

After reading the comments from other clients I had second thoughts when I chose Beacon Hill physiotherapy for my pelvic floor dysfunction. I went there nevertheless.

My physiotherapist was Pam and I have been seen her for past 1 month. Pam is the kindest, friendliest and most understanding physiotherapist I have ever met. She knows her job very well. With her help I'm slowly regaining the strength of my pelvic floor and glad I went there.

Have had acupuncture on a very sore shoulder & a massage to help with scoliosis & both times I have left feeling so much better. They really took the time to understand why I was there/in pain. The staff are very professional, friendly, & funny :) Appointments are flexible & I always get in. The clinic is tidy & very well kept.