Big M Ford Lincoln

Cole was very informative and knew the ins and outs of the vehicle we went for a test drive in!! Very excited to get our vehicle

I found everyone at Big M most helpful. Right
Down from the owner, salesmanager, salesperson to the service consultants, went out of there way to make the whole experience great. Thanks to all Gordon Balmer

Great dealership, they always go out of their way to help. Service and sales department are first rate and I love my MKX

Recently dealt on a 2011 ford explorer with Big M ford with sales reps Barry and Cole and let me say that these gentlemen are exceptional to deal with, Cole was very patient with our decision making process and very helpful in dealing with our purchase. I would defiantly buy another vehicle from this dealership as they are great to work with and have high quality vehicles and good financing options and will take care of you the whole way. Thanks for everything from marshall and trudy T

Big M Ford is the very best and I wouldn't think of dealing any where else.
Both in Sales or Service every think is looked after well in a friendly & timely
way.
John, Sandy, Barry,Ken and Staff in Sales also Terri & staff in service always care that things are done right.
I would recommend dealing at Big M Ford to anyone.
Ron Walker

My purchase at Big M was fantastic. Michelle went out of her way explain every detail about my truck and it's operation. Could not ask for anything better than that. Thanks.

Absolutely terrible. Would never recommend. Was told I would be in right away for an upper rad hose repair during a trip. Took 2 hours to get in. Wrong hose twice. Techs went for lunch when it was almost done. Found the tech wandering around on his cell phone after returning. Over 4 hours to change a rad hose?? Lied to by parts and by service manager. Consantly changing their story. Worst service I have ever had from a shop. ZERO stars. ZERO!!

Thank you to Sandy MacDonald & Cole Miller for finding my vehicle. Manager John Macleod has awesome staff both in front with sales and parts & service in the back. Great facilities.

An amazing product and an amazing vehicle. I love my new Escape Titanium. The staff and management at Big M Ford Lincoln are absolutely top notch - I should know, I work with them every day! You won't find a better buying experience anywhere. Our staff truly care about your vehicle needs, and we focus on building long relationships with our customers. If you're ever thinking about buying or trading up to a new or pre-owned vehicle, come down to Big M Ford Lincoln. We offer a great product, but our people make all the difference!

First of all we had never owned a Ford before, and after we received horrible service at Ford dealership just outside of Calgary we were ready to give up on the brand completely. I found one more vehicle that I thought was priced fairly at Big M ford in Medicine hat. We live just outside of Calgary, and really were not that interested in going all the way out there to get a vehicle, but decided to inquire anyway, and I am glad that we did. Right away the level of service we received was excellent. Cole our sales person, made the buying process breeze. they gave a fair deal on our trade in, and when they found out that we lived out of town they even offered to bring the vehicle to us for a test drive. I was even more surprised when after we inquired about the vehicle, a 10 min personal video was done and sent to us to give us a complete walk through of the vehicle. They definitely proved that they wanted to earn our business right from the start. I would highly recommend Big M, if you want next level customer service, and a fair, hassle free buying experience. Along with Cole I have to give a shout out to Jody, and Stacey in the finance and warranty department who were most pleasant to deal with as well.
Thanks again guys!

Sales and Finance staff were very helpful. All required documentation was prepared and vehicle looked excellent - inside and out! Have purchased from Big M in the past and always a good experience. Thank you Stacey and Kim!😀

Dealing with BIG M is always easy. Just had an oil change done and a detail clean (*****) a rental was needed but NOT available even though i had pre booked one. Ken my sales guy stepped up and found me a ride for the day. Use Ken as a sales guy he has ALWAYS looked after me and my girlfriends needs.