Bmo Bank Of Montreal

Excellent customer service. Very professional. Pleasant people.

My business partner went in to certify a cheque drawn on BMO, a service they charge $30 for, and the bank teller told him that it was too time consuming to call the other BMO branch to verify funds... even though it costs $30 - WHAT IS THE POINT OF SUCH A FEE IF NOT TO PAY FOR THE TIME IT TAKES! Hey BMO corporate, are you listening? Close this branch and fire these fools. Horrendous customer service.

I met with Bahar Shoghani, the branch manager and she assured me to secure a good mortgage rate. She even pressured me to stop searching for brokers elsewhere. She verified my income and credit history. All looked satisfactory to her with 20% down-payment.
This was indeed one of the WORST experiences of my LIFE. Few days later, they kept asking for more and more down-payments and finally just rejected my applications all together. I had very limited time to respond to the seller in regards to my finances and now I have to start all over again.
Bunch of idiots. Very unprofessional service. Please highly AVOID them.