Bmo Bank Of Montreal

In 20 years of business banking I have never dealt with such incompetence. The lack of knowledge at the branch level concerning products offered and processes was disgraceful. The service at the branch level was some of the worst I have ever seen or had the displeasure of experiencing. Specifically the snotty woman who not only argued with me about how many times I called and received no response, but left our conversation to argue with a patron next to me causing another person in line to leave. Terrible Terrible service!

Great staff, they get to know their customers and their needs, speedy service.

Always friendly Customer Service! I called to make a last minute RSP contribution and was fit into the busy schedule of the financial services Manager, Debi. First time I met her and she greeted me with a smile and handshake, and I was in and out. Thank you again!

The financial adviser's at this location are not completely knowledgeable about their financial institutions programs and if they are they seem to be rushing the customers. What happen to going into a bank and knowing the full 360 of the program and what you came for. Also, every customer with a large bank roll or small should be treated equally. I will have to go to another branch of BMO because i genuinely like the bank.

One of the worst experiences, the financial staff is incompetent and far from professional. I would stay away from this branch. Extremely disappointing.