Boston Pizza Athabasca

Monday: 12:00 - 20:00
Tuesday: 12:00 - 20:00
Wednesday: 12:00 - 20:00
Thursday: 12:00 - 20:00
Friday: 12:00 - 20:00
Saturday: 12:00 - 20:00
Sunday: 12:00 - 20:00

About Boston Pizza Athabasca

****Restaurant hours may differ from what is listed. Please call for the most up to date hours. ****

Reviews

User

рЯТ• CONTEST ALERT рЯТ•
ItвАЩs #NationalPizzaDay and Boston Pizza is giving you a chance to make your pizza-filled dreams come true.
Win FREE PIZZA FOR A YEAR by heading to bostonpizza.com/cheesycontest. Enter our #CheesyContest for your chance to win. Good luck!
... Rules + Regs: https://goo.gl/fYCP8u
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User

Brains work better on full bellies! Hope there was enough for the teacher too рЯШЙ

User

Check this out! Who wants to win free pizza for a year? Head to Boston Pizza Canada's page to enter.
https://m.facebook.com/story.php?story_fb id=2310851305616302&id=1378882662459 61

User

Ladies, ladies listen up. Valentine's Day is less than a week away and we have the ultimate, delivered, boxed gift for that special person in your lifeвЭ£пЄП
Fact: The way to a man's heart, is through his stomach рЯНХвЩ•пЄПрЯНХвЩ•пЄПрЯНХвЩ•пЄПрЯНХвЩ•пЄПр ЯНХвЩ•пЄПрЯНХвЩ•пЄПрЯНХвЩ•пЄПрЯНХвЩ•пЄПр ЯНХвЩ•пЄПрЯНХ
Fella's tag your partner's to let them know you would prefer protein and melted cheese, over chocolate anyday!... рЯНХвЩ•пЄПрЯНХвЩ•пЄПрЯНХвЩ•пЄПрЯНХвЩ•пЄПр ЯНХвЩ•пЄПрЯНХвЩ•пЄПрЯНХвЩ•пЄПрЯНХвЩ•пЄПр ЯНХвЩ•пЄПрЯНХ
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User

WE ARE HIRING A DELIVERY DRIVER! рЯНХрЯЪЧ
вЮ°пЄП You must have a reliable car, clean drivers abstract, have great customer service skills, take pride in a job well done and have a strong sense of urgency.
вЮ°пЄП You will receive an hourly rate, compensation for gas & of course.. TIPS!!
... вЮ°пЄП Also a discount on the best pizza in town рЯНХрЯНХрЯНХ
Come into the Athabasca Boston Pizza AND APPLY TODAY!! рЯОЙрЯОЙрЯОЙрЯОЙрЯОЙ Or email your resume to zollerj@bostonpizza.com
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User

Happy Hump Day!!! The only day of the week you can have lunch and a beer for $10+ tax. Bottles of Rickards Red $3.49 Wings $6.49 рЯОЙрЯОЙрЯОЙрЯОЙрЯОЙрЯОЙрЯОЙрЯОЙрЯОЙрЯОЙр ЯОЙрЯОЙрЯОЙрЯОЙ
... Soup of the day is Broccoli cheddar
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User

What did y'all think about that half time show??

User

Don't wanna go out in the cold today......
Let us prep your food for the big game!!! Buy one pizza, get one FREE рЯНХрЯНХрЯНХрЯНХ Order at bostonpizza.com or on my BP app ... & use code FOOTBALL рЯПИрЯПИрЯПИрЯПИ
Valid on all take-out and delivery orders.
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User

The countdown is on to Super Bowl !!!рЯПИ рЯПЖ You do NOT want to miss out on all of our food and drink specials! PIZZA рЯНХ BEER рЯНЇ APPETIZERS рЯНЧ and more!! PARTY STARTS @ 3:00 SEE YOU SUNDAY! рЯОЙрЯОЙ#1moreday #superbowl2019 #bpathabasca #superbowlparty

User

Calling all football fans! To celebrate the big game this weekend, weвАЩre offering buy one pizza, get the second one for FREE. Just use the code FOOTBALL when checking out.
Offer is valid only on Sunday February 3rd on all take-out and delivery orders from bostonpizza.com or the BP app.
Cheer on the good guys with Boston Pizza and enjoy the biggest game on earth! #LetTheBestTeamWin
... https://bostonpizza.com/en/menu/pizza.htm l
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User

Lunch hour donations have brought us to 40% of our fundraising goal вЭ£пЄП Let's just see if the dinner crowd can knock it outta the park and bring the total to at least 50% $5 donation = FREE Appy Bandera Pizza Bread Today only Come on Athabasca it's for a great LOCAL charity... вЩ•пЄПвЩ•пЄПвЩ•пЄПвЩ•пЄПвЩ•пЄПвЩ•пЄПвЩ•пЄ ПвЩ•пЄПвЩ•пЄПвЩ•пЄПвЩ•пЄПвЩ•пЄПвЩ•пЄПвЩ• пЄПвЩ•пЄПвЩ•пЄПвЩ•пЄПвЩ•пЄП
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User

Today only!!! FREE Appy size Bandera Pizza Bread with Santa Fe ranch dipping sauce when you donate $5 to our paper heart campaign, raising funds for the Whispering Hills Daycare Expansion. Give a littleвЩ•пЄП Get a little вЩ•пЄП
#bpathabasca #buildingbettercommunities... #paperhearts #whisperinghillsdaycare #supportlocal #givingback #sharesomelove
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User

Wing Wednesday, the only day of the week you can eat your weight in wings and not break the bank рЯШЙ
Dine in only

User

Lionel went to visit some awesome little people at the Whispering Hills Daycare yesterday. To show some love and bring them some BP cookies for their afternoon snack рЯН™рЯН™рЯН™рЯН™ . DON'T FORGET... tomorrow (Jan 31) we will be doing a special fundraising day, alongside our paper heart campaign, if you donate $5 to the Whispering Hills Daycare Expansion...you will receive a $5 Appy hour Bandera Bread on us! рЯШК . Limit one per customer.

User

The soup of the day is Loaded Baked Potato. But it won't last long- hurry in to get your bowl!

User

What a treat to have BP's in Athabasca! My wife and I go quite often with our friends and family and the food has consistently been excellent! Service has always been good, clean restaurant, never had a complaint. What a great addition to Athabasaca. Well done!

User

Thd family side is always great пњљ fast, nice severe from waitresses пњљ food us always top notch

User

Had a great meal with my family. The staff was attentive and on the ball. Highly recommend eating there.

User

Great job girls. Had a lovely time service was excellent you've had a few bad reviews of late but you were all great .Thanks for a great evening

User

Good food, good service, nice and bright, we sat in the lounge, lots of room at tables, we will be back. Keep up the good work.

User

We have been to this establishment many of times since they open great service food and drinks. This WAS the first time we ever thought the service had issues (the appies came out only seconds before meals, my wife never got asked if she wanted a 2nd drink. The bill took forever to receive in saying that we have always had really good service and food in our privious experience at this establishment. Sure it was a one out of the ordinary.

User

Good company good food but as usually with this location 1 hour wait time for food.

User

Placed our take out order online like we usually do. Checked to be certain we received the correct items and they appeared to be good. Got home to discover we had recieved thin crust instead of original, the pizza bread was rock hard. The lasagna was good. Extremely happy we ordered with the $3.50 extra sauce, otherwise there wouldn't have been much at all. I called and the manager I spoke to had nothing to say. No reply to an email either. The prices that BP now charges is not reflected in the quality of the food.

User

Had to phone front desk for service... been here one hour and 15 and still no food. Wondering if they'll even get our order right and this is like the 5th time this has happened! Never freaking again!!!!!

User

Went there today with my family. Waited 35 minutes just for our drinks (which were only soft drinks), our food came out another half hour later (so an hour in the restaurant at this point) and all of it besides my grandmothers apple crisp (only thing she ordered) was warm. Had to go to the front counter to ask for our bill. Service was terrible and this is the second time IвАЩve been there and had a long, unsatisfied experience. Probably will not be returning to this specific restaurant again!

User

We were very disappointed!! Went last night. We ordered wings to start and a pizza for a main. Our wings and pizza came out at the same time...so our pizza got cold and the crust tough while we ate our wings. We werenвАЩt asked if we wanted another drink. Hubby asked for a glass of water, which he never got. No one came to pick up the dirty dishes from the table. No one asked if we wanted desert even though we were there with a child. We had to ask for our bill. And the worst part about it was that they werenвАЩt even busy!

I sent an email with my complaint before posting here, but havenвАЩt heard anything from them.

Very disappointed!!!

User

So we waited forever for any type of service. Then finally we a sever approaches us to take our drink orders. I had order the tiki bowl just to receive it half full and it tasted like cough syrup. To top it all off we got slightly warm food and it honestly tasted better cold when we got home. Not please with the service or food and it's outrageously priced. The assistant manager was not friendly and then still proceed to bill us for the drink I couldn't even try to choke down.

User

Not even worth 1 star!!! All around poor service!!! Not at all recommended!!

User

My child got food poisoning here a week ago. The meals came out cold and we were not offered another drink even though we were all done our drinks before the meals arrived. Not even the manager on at that time offered is a drink when she came to our table. If I could give no stars I would. We have tried this location a few time and the service and the food gets worse each time we go. Will not be back.

User

I phoned and let it ring 11 times waited a few minutes and called it back let it ring 28 times.I take it they have enough customers that they don't have to answer the phones

User

I love going to BPs especially the lounge however IвАЩm concerned that the management at this location doesnвАЩt train, or worse yet doesnвАЩt know how to train their servers.



First example is the young server my wife and I had for our anniversary in July. Completely botched from start to finish...only two of us to serve and we waited several minutes at the door (without so much as a greeting from the half dozen people that looked at us), messed up my drink order and claimed it was the bartenders fault, appetizers and dinner come out at same time, my meal wasnвАЩt prepared correctly.



Second example was last evening. We had 13 people come into the lounge after work for a hockey pool. I was in alone at first and a young server came and asked if вАШit was only myself tonight?вАЩ When I mentioned that there would be a group of us she rushed back behind the bar (without taking my drink order) and began speaking to another server. We ended up being served by someone else who did a reasonably good job....her shift ended part way through so the last hour and a half of our time there was spent with empty drinks more often than full ones....the ones that did get refilled were due to one of us going up and asking for someone to come take our order.



All these servers lost out considerably on tips because they failed to properly serve us....my bill could easily have doubled had they come around in a timely manner.



I worked as a service person in bars and restaurants during my early working life so consider myself knowledgeable of and quite fussy about what constitutes proper food service. I tended to have patience with the staff in this location as it is new however after the amount of time which has passed they should have gotten their рЯТ© together by now.

User

For my sisters 18 birthday we tried to make it a nice occasion. It's not like we all just showed up either. Reservations had been made. We waited in the front lobby for 15 minutes with out even being seen. My mom showed up early with balloons thank God beacuse they probably would not have had a clue as to what was going on. The food service was horrible. It took for ever a party of eight patrons and it took 3 hours for us to go through dinner appetizers took and hour and food took an hour and fifteen minutes! Our first appetizer was burn to a crisp the server who told us it was her first day told me that is how they are all served. Although she did grab us another order the second one was burnt even further to a crisp. The food for mains came out even worse. A bacon cheese burger with mashed potatoes served with frozen butter. A burnt royal pizza , a perogy pizza that was under cooked and missing ingredients. And the bacon pizza burger that didn't have bacon. Drinks failed to arrive, alcohol for my sisters birthday drinks that no one knew how to make. Although she did at least get a birthday shot. This entire time the manager could not be bothered to apologize or come to our table to see what the problem was. Thank you Boston Pizza Athabasca for giving my little sister a failed birthday dinner. Oh my wife and I made a two hour drive from Edmonton for this as well. Thank you for the lousy food under par management. I'm thankful that at least we had good company that evening.

User

What a treat to have BP's in Athabasca! My wife and I go quite often with our friends and family and the food has consistently been excellent! Service has always been good, clean restaurant, never had a complaint. What a great addition to Athabasaca. Well done!

User

Thd family side is always great пњљ fast, nice severe from waitresses пњљ food us always top notch

User

Had a great meal with my family. The staff was attentive and on the ball. Highly recommend eating there.

User

Great job girls. Had a lovely time service was excellent you've had a few bad reviews of late but you were all great .Thanks for a great evening

User

Good food, good service, nice and bright, we sat in the lounge, lots of room at tables, we will be back. Keep up the good work.

User

We have been to this establishment many of times since they open great service food and drinks. This WAS the first time we ever thought the service had issues (the appies came out only seconds before meals, my wife never got asked if she wanted a 2nd drink. The bill took forever to receive in saying that we have always had really good service and food in our privious experience at this establishment. Sure it was a one out of the ordinary.

User

Good company good food but as usually with this location 1 hour wait time for food.

User

Placed our take out order online like we usually do. Checked to be certain we received the correct items and they appeared to be good. Got home to discover we had recieved thin crust instead of original, the pizza bread was rock hard. The lasagna was good. Extremely happy we ordered with the $3.50 extra sauce, otherwise there wouldn't have been much at all. I called and the manager I spoke to had nothing to say. No reply to an email either. The prices that BP now charges is not reflected in the quality of the food.

User

Had to phone front desk for service... been here one hour and 15 and still no food. Wondering if they'll even get our order right and this is like the 5th time this has happened! Never freaking again!!!!!

User

Went there today with my family. Waited 35 minutes just for our drinks (which were only soft drinks), our food came out another half hour later (so an hour in the restaurant at this point) and all of it besides my grandmothers apple crisp (only thing she ordered) was warm. Had to go to the front counter to ask for our bill. Service was terrible and this is the second time IвАЩve been there and had a long, unsatisfied experience. Probably will not be returning to this specific restaurant again!

User

We were very disappointed!! Went last night. We ordered wings to start and a pizza for a main. Our wings and pizza came out at the same time...so our pizza got cold and the crust tough while we ate our wings. We werenвАЩt asked if we wanted another drink. Hubby asked for a glass of water, which he never got. No one came to pick up the dirty dishes from the table. No one asked if we wanted desert even though we were there with a child. We had to ask for our bill. And the worst part about it was that they werenвАЩt even busy!

I sent an email with my complaint before posting here, but havenвАЩt heard anything from them.

Very disappointed!!!

User

So we waited forever for any type of service. Then finally we a sever approaches us to take our drink orders. I had order the tiki bowl just to receive it half full and it tasted like cough syrup. To top it all off we got slightly warm food and it honestly tasted better cold when we got home. Not please with the service or food and it's outrageously priced. The assistant manager was not friendly and then still proceed to bill us for the drink I couldn't even try to choke down.

User

Not even worth 1 star!!! All around poor service!!! Not at all recommended!!

User

My child got food poisoning here a week ago. The meals came out cold and we were not offered another drink even though we were all done our drinks before the meals arrived. Not even the manager on at that time offered is a drink when she came to our table. If I could give no stars I would. We have tried this location a few time and the service and the food gets worse each time we go. Will not be back.

User

I phoned and let it ring 11 times waited a few minutes and called it back let it ring 28 times.I take it they have enough customers that they don't have to answer the phones

User

I love going to BPs especially the lounge however IвАЩm concerned that the management at this location doesnвАЩt train, or worse yet doesnвАЩt know how to train their servers.



First example is the young server my wife and I had for our anniversary in July. Completely botched from start to finish...only two of us to serve and we waited several minutes at the door (without so much as a greeting from the half dozen people that looked at us), messed up my drink order and claimed it was the bartenders fault, appetizers and dinner come out at same time, my meal wasnвАЩt prepared correctly.



Second example was last evening. We had 13 people come into the lounge after work for a hockey pool. I was in alone at first and a young server came and asked if вАШit was only myself tonight?вАЩ When I mentioned that there would be a group of us she rushed back behind the bar (without taking my drink order) and began speaking to another server. We ended up being served by someone else who did a reasonably good job....her shift ended part way through so the last hour and a half of our time there was spent with empty drinks more often than full ones....the ones that did get refilled were due to one of us going up and asking for someone to come take our order.



All these servers lost out considerably on tips because they failed to properly serve us....my bill could easily have doubled had they come around in a timely manner.



I worked as a service person in bars and restaurants during my early working life so consider myself knowledgeable of and quite fussy about what constitutes proper food service. I tended to have patience with the staff in this location as it is new however after the amount of time which has passed they should have gotten their рЯТ© together by now.

User

For my sisters 18 birthday we tried to make it a nice occasion. It's not like we all just showed up either. Reservations had been made. We waited in the front lobby for 15 minutes with out even being seen. My mom showed up early with balloons thank God beacuse they probably would not have had a clue as to what was going on. The food service was horrible. It took for ever a party of eight patrons and it took 3 hours for us to go through dinner appetizers took and hour and food took an hour and fifteen minutes! Our first appetizer was burn to a crisp the server who told us it was her first day told me that is how they are all served. Although she did grab us another order the second one was burnt even further to a crisp. The food for mains came out even worse. A bacon cheese burger with mashed potatoes served with frozen butter. A burnt royal pizza , a perogy pizza that was under cooked and missing ingredients. And the bacon pizza burger that didn't have bacon. Drinks failed to arrive, alcohol for my sisters birthday drinks that no one knew how to make. Although she did at least get a birthday shot. This entire time the manager could not be bothered to apologize or come to our table to see what the problem was. Thank you Boston Pizza Athabasca for giving my little sister a failed birthday dinner. Oh my wife and I made a two hour drive from Edmonton for this as well. Thank you for the lousy food under par management. I'm thankful that at least we had good company that evening.

User

What a treat to have BP's in Athabasca! My wife and I go quite often with our friends and family and the food has consistently been excellent! Service has always been good, clean restaurant, never had a complaint. What a great addition to Athabasaca. Well done!

User

Thd family side is always great пњљ fast, nice severe from waitresses пњљ food us always top notch

User

Had a great meal with my family. The staff was attentive and on the ball. Highly recommend eating there.

User

Great job girls. Had a lovely time service was excellent you've had a few bad reviews of late but you were all great .Thanks for a great evening

User

Good food, good service, nice and bright, we sat in the lounge, lots of room at tables, we will be back. Keep up the good work.

User

We have been to this establishment many of times since they open great service food and drinks. This WAS the first time we ever thought the service had issues (the appies came out only seconds before meals, my wife never got asked if she wanted a 2nd drink. The bill took forever to receive in saying that we have always had really good service and food in our privious experience at this establishment. Sure it was a one out of the ordinary.

User

Good company good food but as usually with this location 1 hour wait time for food.

User

Placed our take out order online like we usually do. Checked to be certain we received the correct items and they appeared to be good. Got home to discover we had recieved thin crust instead of original, the pizza bread was rock hard. The lasagna was good. Extremely happy we ordered with the $3.50 extra sauce, otherwise there wouldn't have been much at all. I called and the manager I spoke to had nothing to say. No reply to an email either. The prices that BP now charges is not reflected in the quality of the food.

User

Had to phone front desk for service... been here one hour and 15 and still no food. Wondering if they'll even get our order right and this is like the 5th time this has happened! Never freaking again!!!!!

User

Went there today with my family. Waited 35 minutes just for our drinks (which were only soft drinks), our food came out another half hour later (so an hour in the restaurant at this point) and all of it besides my grandmothers apple crisp (only thing she ordered) was warm. Had to go to the front counter to ask for our bill. Service was terrible and this is the second time IвАЩve been there and had a long, unsatisfied experience. Probably will not be returning to this specific restaurant again!

User

We were very disappointed!! Went last night. We ordered wings to start and a pizza for a main. Our wings and pizza came out at the same time...so our pizza got cold and the crust tough while we ate our wings. We werenвАЩt asked if we wanted another drink. Hubby asked for a glass of water, which he never got. No one came to pick up the dirty dishes from the table. No one asked if we wanted desert even though we were there with a child. We had to ask for our bill. And the worst part about it was that they werenвАЩt even busy!

I sent an email with my complaint before posting here, but havenвАЩt heard anything from them.

Very disappointed!!!

User

So we waited forever for any type of service. Then finally we a sever approaches us to take our drink orders. I had order the tiki bowl just to receive it half full and it tasted like cough syrup. To top it all off we got slightly warm food and it honestly tasted better cold when we got home. Not please with the service or food and it's outrageously priced. The assistant manager was not friendly and then still proceed to bill us for the drink I couldn't even try to choke down.

User

Not even worth 1 star!!! All around poor service!!! Not at all recommended!!

User

My child got food poisoning here a week ago. The meals came out cold and we were not offered another drink even though we were all done our drinks before the meals arrived. Not even the manager on at that time offered is a drink when she came to our table. If I could give no stars I would. We have tried this location a few time and the service and the food gets worse each time we go. Will not be back.

User

I phoned and let it ring 11 times waited a few minutes and called it back let it ring 28 times.I take it they have enough customers that they don't have to answer the phones

User

I love going to BPs especially the lounge however IвАЩm concerned that the management at this location doesnвАЩt train, or worse yet doesnвАЩt know how to train their servers.



First example is the young server my wife and I had for our anniversary in July. Completely botched from start to finish...only two of us to serve and we waited several minutes at the door (without so much as a greeting from the half dozen people that looked at us), messed up my drink order and claimed it was the bartenders fault, appetizers and dinner come out at same time, my meal wasnвАЩt prepared correctly.



Second example was last evening. We had 13 people come into the lounge after work for a hockey pool. I was in alone at first and a young server came and asked if вАШit was only myself tonight?вАЩ When I mentioned that there would be a group of us she rushed back behind the bar (without taking my drink order) and began speaking to another server. We ended up being served by someone else who did a reasonably good job....her shift ended part way through so the last hour and a half of our time there was spent with empty drinks more often than full ones....the ones that did get refilled were due to one of us going up and asking for someone to come take our order.



All these servers lost out considerably on tips because they failed to properly serve us....my bill could easily have doubled had they come around in a timely manner.



I worked as a service person in bars and restaurants during my early working life so consider myself knowledgeable of and quite fussy about what constitutes proper food service. I tended to have patience with the staff in this location as it is new however after the amount of time which has passed they should have gotten their рЯТ© together by now.

User

For my sisters 18 birthday we tried to make it a nice occasion. It's not like we all just showed up either. Reservations had been made. We waited in the front lobby for 15 minutes with out even being seen. My mom showed up early with balloons thank God beacuse they probably would not have had a clue as to what was going on. The food service was horrible. It took for ever a party of eight patrons and it took 3 hours for us to go through dinner appetizers took and hour and food took an hour and fifteen minutes! Our first appetizer was burn to a crisp the server who told us it was her first day told me that is how they are all served. Although she did grab us another order the second one was burnt even further to a crisp. The food for mains came out even worse. A bacon cheese burger with mashed potatoes served with frozen butter. A burnt royal pizza , a perogy pizza that was under cooked and missing ingredients. And the bacon pizza burger that didn't have bacon. Drinks failed to arrive, alcohol for my sisters birthday drinks that no one knew how to make. Although she did at least get a birthday shot. This entire time the manager could not be bothered to apologize or come to our table to see what the problem was. Thank you Boston Pizza Athabasca for giving my little sister a failed birthday dinner. Oh my wife and I made a two hour drive from Edmonton for this as well. Thank you for the lousy food under par management. I'm thankful that at least we had good company that evening.

User

What a treat to have BP's in Athabasca! My wife and I go quite often with our friends and family and the food has consistently been excellent! Service has always been good, clean restaurant, never had a complaint. What a great addition to Athabasaca. Well done!

User

Thd family side is always great пњљ fast, nice severe from waitresses пњљ food us always top notch

User

Had a great meal with my family. The staff was attentive and on the ball. Highly recommend eating there.

User

Great job girls. Had a lovely time service was excellent you've had a few bad reviews of late but you were all great .Thanks for a great evening

User

Good food, good service, nice and bright, we sat in the lounge, lots of room at tables, we will be back. Keep up the good work.

User

We have been to this establishment many of times since they open great service food and drinks. This WAS the first time we ever thought the service had issues (the appies came out only seconds before meals, my wife never got asked if she wanted a 2nd drink. The bill took forever to receive in saying that we have always had really good service and food in our privious experience at this establishment. Sure it was a one out of the ordinary.

User

Good company good food but as usually with this location 1 hour wait time for food.

User

Placed our take out order online like we usually do. Checked to be certain we received the correct items and they appeared to be good. Got home to discover we had recieved thin crust instead of original, the pizza bread was rock hard. The lasagna was good. Extremely happy we ordered with the $3.50 extra sauce, otherwise there wouldn't have been much at all. I called and the manager I spoke to had nothing to say. No reply to an email either. The prices that BP now charges is not reflected in the quality of the food.

User

Had to phone front desk for service... been here one hour and 15 and still no food. Wondering if they'll even get our order right and this is like the 5th time this has happened! Never freaking again!!!!!

User

Went there today with my family. Waited 35 minutes just for our drinks (which were only soft drinks), our food came out another half hour later (so an hour in the restaurant at this point) and all of it besides my grandmothers apple crisp (only thing she ordered) was warm. Had to go to the front counter to ask for our bill. Service was terrible and this is the second time IвАЩve been there and had a long, unsatisfied experience. Probably will not be returning to this specific restaurant again!

User

We were very disappointed!! Went last night. We ordered wings to start and a pizza for a main. Our wings and pizza came out at the same time...so our pizza got cold and the crust tough while we ate our wings. We werenвАЩt asked if we wanted another drink. Hubby asked for a glass of water, which he never got. No one came to pick up the dirty dishes from the table. No one asked if we wanted desert even though we were there with a child. We had to ask for our bill. And the worst part about it was that they werenвАЩt even busy!

I sent an email with my complaint before posting here, but havenвАЩt heard anything from them.

Very disappointed!!!

User

So we waited forever for any type of service. Then finally we a sever approaches us to take our drink orders. I had order the tiki bowl just to receive it half full and it tasted like cough syrup. To top it all off we got slightly warm food and it honestly tasted better cold when we got home. Not please with the service or food and it's outrageously priced. The assistant manager was not friendly and then still proceed to bill us for the drink I couldn't even try to choke down.

User

Not even worth 1 star!!! All around poor service!!! Not at all recommended!!

User

My child got food poisoning here a week ago. The meals came out cold and we were not offered another drink even though we were all done our drinks before the meals arrived. Not even the manager on at that time offered is a drink when she came to our table. If I could give no stars I would. We have tried this location a few time and the service and the food gets worse each time we go. Will not be back.

User

I phoned and let it ring 11 times waited a few minutes and called it back let it ring 28 times.I take it they have enough customers that they don't have to answer the phones

User

I love going to BPs especially the lounge however IвАЩm concerned that the management at this location doesnвАЩt train, or worse yet doesnвАЩt know how to train their servers.



First example is the young server my wife and I had for our anniversary in July. Completely botched from start to finish...only two of us to serve and we waited several minutes at the door (without so much as a greeting from the half dozen people that looked at us), messed up my drink order and claimed it was the bartenders fault, appetizers and dinner come out at same time, my meal wasnвАЩt prepared correctly.



Second example was last evening. We had 13 people come into the lounge after work for a hockey pool. I was in alone at first and a young server came and asked if вАШit was only myself tonight?вАЩ When I mentioned that there would be a group of us she rushed back behind the bar (without taking my drink order) and began speaking to another server. We ended up being served by someone else who did a reasonably good job....her shift ended part way through so the last hour and a half of our time there was spent with empty drinks more often than full ones....the ones that did get refilled were due to one of us going up and asking for someone to come take our order.



All these servers lost out considerably on tips because they failed to properly serve us....my bill could easily have doubled had they come around in a timely manner.



I worked as a service person in bars and restaurants during my early working life so consider myself knowledgeable of and quite fussy about what constitutes proper food service. I tended to have patience with the staff in this location as it is new however after the amount of time which has passed they should have gotten their рЯТ© together by now.

User

For my sisters 18 birthday we tried to make it a nice occasion. It's not like we all just showed up either. Reservations had been made. We waited in the front lobby for 15 minutes with out even being seen. My mom showed up early with balloons thank God beacuse they probably would not have had a clue as to what was going on. The food service was horrible. It took for ever a party of eight patrons and it took 3 hours for us to go through dinner appetizers took and hour and food took an hour and fifteen minutes! Our first appetizer was burn to a crisp the server who told us it was her first day told me that is how they are all served. Although she did grab us another order the second one was burnt even further to a crisp. The food for mains came out even worse. A bacon cheese burger with mashed potatoes served with frozen butter. A burnt royal pizza , a perogy pizza that was under cooked and missing ingredients. And the bacon pizza burger that didn't have bacon. Drinks failed to arrive, alcohol for my sisters birthday drinks that no one knew how to make. Although she did at least get a birthday shot. This entire time the manager could not be bothered to apologize or come to our table to see what the problem was. Thank you Boston Pizza Athabasca for giving my little sister a failed birthday dinner. Oh my wife and I made a two hour drive from Edmonton for this as well. Thank you for the lousy food under par management. I'm thankful that at least we had good company that evening.

More about Boston Pizza Athabasca

Boston Pizza Athabasca is located at 2201 48 Ave, Athabasca, Alberta T9S 0A4
+17806753761
Monday: 12:00 - 20:00
Tuesday: 12:00 - 20:00
Wednesday: 12:00 - 20:00
Thursday: 12:00 - 20:00
Friday: 12:00 - 20:00
Saturday: 12:00 - 20:00
Sunday: 12:00 - 20:00
https://bostonpizza.com/athabasca