Bow River Hearing

Seven and a half months into my hearing aid experience, and still a very happy customer! My family has greatly enjoyed a more "present" father and husband! Have found the rechargeable battery system a very workable daily routine and have experienced the stress free advantage of not wondering if my aids will have full power for a full day! David, Laurie, and the whole team at Bow River are delightful and have given the best of service in consultation, installation, and follow-up care! I am truly a satisfied customer - amazed at God's gift of hearing and the skills of professionals like David and team who so ably keep that gift of hearing alive!!! Very gratefully, Peter

Up until just recently, I have had the great pleasure of dealing with Lori, Nikki, and David at Bow River Hearing. Lori's customer service is second to none, and I have never felt better served than when in her capable hands. David's knowledge is wide and abundant. Nikki is friendly, smiles easily and is a pleasure to do business with. It is easy to see and sense that they are a Customer Centric organization, and give their customers great value, in equipment, knowledge and customer service. (They got great candies too).
My departure as a customer was due simply to convenience for me based upon where I work and live, but given the opportunity I would not hesitate to deal with them again. 5 Thumbs up.

I phoned Lori and made an appointment for the first available time slot to adjust my hearing aid with David. My family and co-workers had encouraged me to do so because I was increasingly hearing the words in conversations and meetings but not understanding everything discussed...I was missing bits and pieces-not good. I hadn't seen David since about 2011, he explained that he had a new approach...WOW! He spent about 2 hours on me: made have lunch with him, thoroughly retested my hearing, explained everything-made sure I understood ALL MY OPTIONS. Honestly, I arrived quite pessimistic, my hearing had taken a drastic turn for the worse...when I left, my frame of mind had done a 180 degree turn to "fairly optimistic", for my situation. On the drive back to work, with my freshly adjusted hearing aids, I heard all sorts of sounds that I'd not heard in a couple of years! I highly recommend David and the staff at Bow River Hearing! Their new approach made me feel like I was getting professional advice from a family member...AWESOME! D.R.(Dave) Mah

With a cozy office environment and friendly welcoming staff, our first visit to a hearing specialist was very informative and educational. Although our session went over the scheduled time, we were provided the necessary tools in which to make important hearing health decisions. We felt that our questions were addressed and that our needs were met.