Bow Valley Aquarium (Permanently Closed)

Horrible. Mitch should be locked up, a true scammer. Please don't give this guy a dollar, I did and I guess it's my own fault for not reading reviews prior to doing "business". Google needs to take this guys' listing down as it's not even a real business. Paid BVA $350 to make a display case for me, and have the same story as everyone else. Took my money (he's really fast and efficient at charging a credit card) and made every excuse under the sun from then on to the point where apparently it's ready for pick up now, but he's blocked my number from his phone and is NEVER at the store. You will not get the truth out of this guys mouth, please don't believe a word he says and certainly don't give them a cent. I'm done wasting my time with this guy, I wish there was a zero star rating.

it so so so bad , i have to call 911 because the guy ( Mitch ) get agressive with me and start to hit my car open my car door and lay his ff hand on me , oh ya while am in my car talking to the 911 . and here is the story that lead to the 911, I order a sump a few week back , I have to take 3 day off because the guy said he will come to install the sump, (all that 3 day I wait at home and when I call his phone is off)so all of u thinking the sump is kinna done right , wrong!!!the day 3 is he last day he made me wait at home, ( I have to book day off work)I get so up set I go right to his work place and ask where is the sump, guess what the ffff guy say , there are no sump, I dint do it am so bussi !!!!! then I ask why the hell u said u will come and install it , and u made me book day off work to wait for ur ass , this story is so real the 911 have recorded of this . and I want my full refund , first he don't even want to have me a full refund ,( people never pay him money first ok , ) (u know what people , don't bother go there )!!!!!! I get up set I call 911 in his shop , he kick me out so I go to my car and talk to the 911 , than guess what he get up set he ran out and start to punch my car open my door and lay his hand on me , lucky am a guy I push him away and lock my door . DONT GO THERE !!!!!

Six years ago, I bought a large custom aquarium from this company - made to spec - no problems at all. This year, I ordered another. Regrettably, I did not check the current reviews which are miserable,. Per Mitch, owner of BVA, "I am a man of my word" Not true. This review is about fraud.

Once Mitch has your money, this is a sample of what you will hear from him: "I will build it in a few weeks"; "It's beautiful, wait 'til you see it"; I'm just waiting for the glue to dry"; "It's been shipped. I don't have a tracking number but will get it for you, I promise"; "It's been held up at the border for 4 days. I had to pay another tariff. It's all clear now. You'll get it in a few days, I promise";

What you won't get from Mitch is product delivery. This is a man who can build a quality aquarium, who could have received many repeat orders, but who chose to be a criminal. Mitch's parting words, "I don't care what you do". We will see him in court.

This guy was really nice, he took in our tank to fix a cracked bottom and said he'd even fit it with thicker glass than was there originally! There's a lot of nice looking tanks in the place and some really pretty guppies that I'd been admiring and we even got to take a few of those home because he said he liked fellow hobbyists.
Really nice guy, treated us well and quick turn around for the tank to be fixed at a really reasonable cost.