Bow Valley Insurance Services Ltd

The broker on the phone was abrupt, didn't listen, was rude and was uninterested in assisting us with a quote request. Exact words to us were "we don't do that". Click. Go elsewhere.

So, I have not had the best luck with insurance companies (And lets be honest, I have had issues making payments being self employed). I have always had a feeling that my past mistakes, where who I was. I have been trying to get a good rate, as I have had a great history with not having accidents / tickets for Many years.

I came across Bow Valley Insurance through a google search and decided to get a quote. 5 minutes after I submitted my info, I got a call from Lisa Sheen, ON A SATURDAY! Lisa was so helpful and understanding of my concerns, that I felt so at ease for the first time dealing with Insurance.

We talked about options, the lowest rate i could get, then about the smaller options that I could add on to protect me going further in life. Lisa was able to send me the detailed information of my policy within 15 mins, with a link to digitally sign and re-submit the documents.

Within 2 hours, I had received my temp insurance card, gone to the registry and had my car on the road fully covered. I have never felt more at ease dealing with ANY insurance company or broker before. Did I mention this was SATURDAY!!

I deal with tons of personal client relationships in my job, and I have so much appreciation of the level of detail, honestly and help that Lisa Sheen gave me while getting my new insurance. If you are even think about shopping around for better rates or getting a new policy, I highly recommend calling Lisa. I new have a much better rate (22% less) with more options included, in less than 2 hours.