Calgary Co-Op Rocky Ridge Gas Station

After authorizing payment for 45$ gas + 11.99$ for car wash, no receipt printed. So went inside and asked for receipt so I could get car wash code. Then was told I didn’t pay for it. That if two people purchase around the same time it only gives one. Then went paid for another code, and asked for receipt. The supervisor asked me what was wrong and shut me immediately down saying she already heard me when I came in before. I understand that system errors occur and my attitude may not have been the best, but as a person who works in customer service and deals with issues like this everyday you don’t ask questions you already know the answer too and shut people down. Quite frankly unprofessional behaviour from the supervisor, learn how to deal with upset customers who’ve had a bad day, and explain the situation better since it sounds like it occurs frequently.

Occurred February 27 2023, 8:27pm

It's a gas station. No complaints.

Probably one of the better touchless car wash in the city. It’s actually touchless, unlike a lot of other places. The lineup is usually not that long when I go at night and the wash does a good job with cleaning. Have not purchased gas from here but have used the convenience store/gone inside and everyone is friendly.

Denied full service. Some kid told me to go to another pump. I complained, manager called, accused me of being a liar as he spoke to the kid. I am old. Full service was great. Until I was denied and I went to coop crowfoot.

Great service from the staff, but not easy to get around in the lot.

Friendly staff, great service every time.

Fast full service, however comes at a bit of a price

Great customer service and good price of gas this morning.

Always one of the more expensive gas stations, and a terribly congested location to boot. Car Wash is always lined up or closed.

Good service