Canada Post

Had an awesome experiences

As owner of A laptop shoppe I depend on the postal service for delivery of products I order worldwide to repair my customers technology. Lately mail delivery has been eratic. I just shipped a defective copper chef frying pan to Ontario from Calgary and it cost me twenty bucks whenever I ship to the United States I pay half that price for the same size box disappointed

The lack of knowledge on the customer behalf is why the location doesn't have 5 stars. I was well taken care of and very considered by Canada post employees. It was a great expereince and the employees (Debra and Jason) went above and beyond to make sure I receive my mail! Thank you, and I hope more people appreciate their hard work!

I don't get how Canada post is even a thing anymore. I rarely have a good experience with any of the employees. It's like oh I'm sorry were a delivery service but don't ask us anything about delivering stuff. With puro, ups, FedEx ect out there how do these guys even have a job anymore?? I personally will go out of my way from now on to only support (With my $$$) businesses that DO NOT SHIP USING CANADA POST! ugh it seems like a redundant service at this point. Oh well hopefully I will get my package at some point then I will move on. P.S no one answers the phone there and it doesn't even have a messaging service, again how do they even compete with the big guys : /

My package still hasn't arrived

Everything about canada post is garbage. Everytime I call they can never help me out it's always "there's nothing I can do". As opposed to PUROLATOR and UPS, they try help me every single time, I have to get my medicine shipped to me and I can't miss days so Purolator and UPS are the best for that. Canda post is completely unhelpful, why do I even call? I don't know. But what I do know is that I'll pay extra to NOT USE CANADA POST and have my package come in and I be allowed to pick it up SAME DAY. Like what's the point of having a delivery date if I am at work at the time and when I miss you guys it gets brought to one of your outlets and I have to pick it up NEXT DAY after 1pm..... so infuriating. Will gladly pay extra to use any other postal service. So disappointed.

When my regular parcel carrier is working, I could easily provide 5 stars! He makes certain to deliver items as soon as they're processed, as should be the case.

When he's away? Well, I waited an additional day for my parcels, which arrived in Calgary Tuesday evening, were processed and ready to go out Wednesday morning, yet only went out today (Thursday). What's even more frustrating? Only one has been delivered - even though there were two on the truck! Now I suspect I'll be waiting another day while my parcel goes for a scenic ride and sits in the truck. As noted by another reviewer, service is erratic, and when you're relying on a service, erratic isn't what you look for.