Chapters

Nice, warm and well laid out. Welcoming and friendly, and Starbucks adjacent (which is handy). At times, the store can feel crowded with 'things' (particularly at Christmas time), but the good variety of products keeps me coming back.

The main downfall of Chapters in general, however, is everything is so much more expensive than any other stores for similar products, and even books. Their graphic novel selection is well maintained and well organized, so sometimes on a whim, I do find myself making an impulse purchase when I get wrapped up in a good one!

This is a great Chapters/Indigo, it’s big with tons of selection. Coffee shop inside is busy every time I go

Best chapters location, great people who always do their best to help you out. Fun and friendly environment

I could get lost in this store for hours, super friendly and helpful staff and I always walk out with more than I came for.

They have it all at this Chapters...good service as well.

Always a great place to look for books! They mostly have any book you need. Service is great, they know their stuff and help you find what you need. They're also readers so they can give you their opinion of the book, which helps. I always try to remember the name of the Staff Picks you trust. It gives you an idea of what books you might enjoy. I'm still waiting to win their survey. I've only participated a hundred times!

Got everything I need for Xmas gifts and they also do gift wrapping very helpful and friendly.

Great location and good stuff. Manager a bit rude when dealing with returns:
Careful: Don't forget that customer have a choice.