Cibc Branch & Atm

Very friendly and helpful staff.

My boyfriend did international transfer for me from Banff CIBC.
They never explained about commission fee.
So my boyfriend paid 72CAD for 200CAD.
He wouldn't send if he knew about 72dollars commission fee. I'll just wait till i go back to Canada. It was first time international transfer to him. So he just gave my info to staff and they didn't explain anything and then he got receipt. That's it. I'm so angry about this happen.

I always have a good experience while I'm at the bank! Great staff who will do anything they can to accommodate you.

I've always been blown away by how good the service I had received from CIBC is. In particular the banff branch. The staff is always courteous and polite. If I have questions the staff is more than knowledgeable and they make it really easy to manage all your accounts. I recently had a little hiccup with one of my product with cibc (I have to mention here it was my fault as I did not read the contract with enough attention) but in no time it was solved and the staff was more than professional and helpfull. Simply Bravo.

Incompetent staff who find the task of answering a phone impossible !

Very pleased with the staff and our experiences overall. Occassionaly problems arise that they do not know how to fix immediately. It's called a learning curve. Eventually things get fixed. Patience is tough at times, but appreciated by all. I don't bother going anywhere else. They base their services upon your overall history with them, and I appreciate that a great deal.

Friendly and helpful staff, they would do anything for you and with a smile. Will definitely be banking with them in the future. Thanks.