Crosstown Chrysler Jeep Dodge

Monday: 09:00 - 21:00
Tuesday: 09:00 - 21:00
Wednesday: 09:00 - 21:00
Thursday: 09:00 - 21:00
Friday: 09:00 - 19:00
Saturday: 09:00 - 18:00
Sunday: 11:00 - 16:00

About Crosstown Chrysler Jeep Dodge

Crosstown is Canada's Truck Superstore! Offering most makes & models. Check us out for featured specials, promotions, and exciting news!

Crosstown Chrysler Jeep Dodge Description

Official Crosstown Auto Centre Facebook page. Edmonton's largest CHRYSLER JEEP DODGE RAM FIAT New & Used Car Dealership. Check us out, let's talk cars! !

Reviews

User

When we visited crosstown we could never have imagined the great service we would receive. Dave Comrie helped us get into 2 new trucks and his customer service is on another level. He helped us pick our trucks suited to our needs and wants and he did it so fast it was hard to believe. When we drive off the lot today it was a real eye opener, we drove off feeling great, all of our needs were met and there was no point in any of our meetings where I felt like I was getting the wool pulled over my eyes,which isn’t always the case with car sales men. Huge shoutout out to Dave and all the great work he put in. We will be back here hands down!!!!

User

These guys set the standard for excellence in customer service. I continue to be impressed with the level of professionalism and how far they will go to make their customers extremely happy. I recommend Steve K. as he truly goes above and beyond every time I've communicated with him (not to mention he calls to wish me a Happy Birthday each year - seriously who else does that for their customers?!) I also loved chatting with Tony along the process of them delivering my beautiful brand new Jeep Wrangler to Fort McMurray. Tony, the driver, was super enthusiastic to deal with and let me know each step along the way as far as where he was and when he'd be arriving to deliver my Jeep. He walked me through all the features and took his time, never rushing. I couldn't be happier with my purchase and the choice to go with Crosstown. You guys have earned yourselves a loyal lifetime customer!

User

Monica Gora in service is fantastic!!! Had a quick one day turn around on my vehicle and the best possible service I have received at any dealership!! Highly recommend going to see her for all your mopar needs !!

User

Mauricio Roa is definitely the man to see about a car!!! This man takes his time with you, and gives you your best options, while still respecting your opinion. Mauricio doesn‚Äôt make you feel like a customer, he makes you feel like you‚Äôre a part of the crosstown family. Thank you for the fantastic job you do!! I love my Jeep Cherokee!!! I wish there were more stars to rate with so I‚Äôll put them here!! ‚≠êÔ∏è ‚≠êÔ∏è‚≠êÔ∏è‚≠êÔ∏è‚≠êÔ∏è‚≠êÔ∏è‚≠êÔ∏è‚≠êÔ∏ è‚≠êÔ∏è‚≠êÔ∏è‚≠êÔ∏èüåü

User

Many thanks to Mo and Michael for making our purchase of the black Mustang quick and hassle free. Your kindness was much appreciated. Also for the loan of the Fiat 500 until our car was ready. It was quite the experience driving such a small car. However, inside seemed much roomier than first thought. And it certainly had some zip. We are both Ford people but having experienced your dealership with such friendly, competent staff we will certainly return when it's time to replace my old Escape. Thanks again. Dave and Hazel Jacobs.

User

I’m very thankful to Crosstown for helping me to get in January a very beautiful brand new Jeep Cherokee 2018!!... I contacted them through Facebook and after 2 weeks I had my new vehicle !!! They didn’t put me any obstacle and got me the best deal ever with the minimum interest. I have had many brands but I’m definitely happy with Jeep and I’m looking forward to upgrade and get my Jeep Wrangler next year because is always a pleasure to make deal with Crosstown Auto Center ❤️❤️❤️

User

I just bought an SUV from the used car department of Crosstown Auto Centre. The team there was fabulous. From the time I walked in the door and was greeted with a warm smile and friendly hello from the receptionist, Nancy to my very knowledable sales person Manny. I see why he is their top salesperson. Manny introduced me to Husny Ismael the inventory manager. This man went out of his way to find the perfect unit for me. He made sure it had all of the features I needed. He made sure it was in my budget and something I could afford. He never once made me feel pressured into buying anything. I had lots of questions and he had just as many answers. He personally walked me up to finance and helped me understand everything before signing.

The whole team treated me like family. I would buy there again for sure and recommend all my family and friends do the same

User

I cannot even imagine purchasing future vehicles from other car specialist after such a quick turnaround from Crosstown and Dan. It only took 24 hours to get our approval in place and all this was done just over the phone. Dan was constantly following up and updating us, his responses came in quick and though he never made promises, we still walked out of the lot with our dream truck!!! It was fantastic working with Dan, and the Crosstown team. We definitely are looking forward to future purchases through you!

User

I came to Crosstown I WAS 100 PERCENT SATISFIED.I have bought 3 vehicles from crosstown. I am a super happy customer and will refer all my friends and family to this dealership. I ran into a super sales manager by the name of Husney he went above and beyond and took special time and consideration. He found exactly what I was looking for and looked out for my budget as well . Thank you everybody at Crosstown.

User

I absolutely loved the service I received from Mauricio Roa! I had been all over town looking for a truck I could both afford and actually liked. I was having no luck and the sales staff I was dealing with at other dealerships was lack lustre to say the least. Once I walked into Crosstown Mauricio told me he was going to work hard to find me the right vehicle and he delivered on that promise from that moment on. His service was second to none! I have a way better vehicle than I ever thought possible and we were still able to stay within my budget! I will always go see Mauricio for all my vehicle needs in the future and I will refer as many of my friends and family to him as I can. Purchasing a vehicle is a big deal and something that you want to get right, Mauricio took the time to make sure that I was treated right and that’s what I would want for my friends and family as well!



Thank you Mauricio Roa!

User

Had a pretty good experience trading off my ‘16 Dodge Ram 1500 SLT for an ‘18 Ram 1500 Sport today! Finally got the truck I wanted and it was all thanks to Darren Shaw! He made the trade easy and really made sure I was well taken care of, top notch customer service!

User

Gerald along with his side kick Chester, were great to deal with at Crosstown. Gerald was so much fun and made purchasing a vehicle easy. He let us experience all the features the Jeep Cherokee had to offer with out hovering or any way being pushy or demanding. After a slight hiccup, Gerald stepped up and showed his true colours by going OVER and BEYOND to see us leaving the dealership satisfied and happy! Thanks Gerald we love our new Jeep, and look forward to dealing with you in the future(next year) when it’s time to upgrade our truck. And also a special thanks to the finance team that took care of the paperwork with a smile even when short staffed.

User

Darren Shaw was amazing with my boyfriend and I. It was my first new vehicle and I was super picky. I needed a truck that had alot of specifications. I searched through new ones with Darren and then through used ones and then back to new ones. He was patient with us and went above and beyond making sure this truck had everything I wanted and needed. If your going to buy a truck from crosstown I highly recommend walking in and asking for Darren Shaw immediately. He will make time for you.

User

Bought a truck from Darren Shaw this past weekend and I couldn’t be happier, he went above and beyond to meet my expectations. Solid place with good people who are actually interested in the customers and treat you like you matter.

User

Ask for Mauricio Roa !!! He treated us so well with utmost professionalism and consideration.He was able to help me find the perfect vehicle by providing so much relevant information and much thoughtful discussion thereafter. His approach was also relaxed and fun! How many people can make you laugh when experiencing car buying stress?!? He was able to do it !!! He was very kind as well- he worked diligently and well within my budget and specific vehicle wants and needs. I highly recommend him as I know he did his absolute best for my family and me. He is a conscientious person making sure that I was happy and totally calm in my decision to purchase my new vehicle. I know I can count on his excellent customer service if I should ever need it. I drove away happy ! Thank you Mauricio and the team over at Crosstown! They were all wonderful!

Until next time!-! Patricia Caroca.

User

Ask for Ismael Mirza for a no nonsense experience. This is my 5th vehicle I’ve purchased through Ismael and I wouldn’t hesitate to buy another one from him. Straight forward, honest and he works with you to make sure you’re getting the right vehicle at the right price. Leave the fast talking dealers and come see this guy. You won’t regret it.

User

Allan, my service rep was an absolute delight to deal with. He was very friendly and professional, and also worked hard to help me in any way possible, including making sure I got some great discounts. He also managed to get my car back to me by the end of the day, when all the work quoted was supposed to have taken more than a day to do.



My only complaint is that whoever booked my appointment over the phone, quoted me an incorrect price for the maintenance I was getting done.

User

The up charging for service at this dealership is shameful. I went in to have some recall stuff taken care of and had them do a wheel alignment. I was quoted $149 for the job which was steep to begin with but I have them the go ahead. The final bill had a $20 “shop charge” added so ended up $180 for a wheel alignment!!!! I felt duped and will hence forth take all of my business elsewhere.

User

Sold me an incredibly faulty “ brand new condition demo “ Jeep SRT. Upon picking it up after driving 6 hours to get there we noticed the tire pressure in the tires looked very low but we were told it was a low profile issue and was fine. When i asked why the tire pressure wasn’t coming up at all on my screen they said the Jeep needed to drive for a while and then the Jeep would register the tire pressure so it would show up.. Come to find out the tire pressure monitors were either removed or unassembled as they never did start working. When we drove the 6 hour drive home with the kids we stopped to check the tire pressure because i knew there was something not right and it turns out crosstown let us leave on 5-7 PSI in all tires (which could have resulted terribly on the highway) because the tires actually were ruined and lost tire pressure non stop, so those all needed replacement $$$$.. meanwhile they’re supposed to be at about 35PSI .

I contacted the dealership about this and nothing was done. That same week different electrical buttons inside the vehicle stopped working and also the engine would drop multiple gears for no reason.. and many more issues i won’t continue to name.

I contacted the manager also multiple times with email and such with no reply, and also the salesman with little to no reply as well.

This was in August/September that i was contacting them for all these issues and only now in January/February are they contacting me to fix the vehicle.

User

When we visited crosstown we could never have imagined the great service we would receive. Dave Comrie helped us get into 2 new trucks and his customer service is on another level. He helped us pick our trucks suited to our needs and wants and he did it so fast it was hard to believe. When we drive off the lot today it was a real eye opener, we drove off feeling great, all of our needs were met and there was no point in any of our meetings where I felt like I was getting the wool pulled over my eyes,which isn’t always the case with car sales men. Huge shoutout out to Dave and all the great work he put in. We will be back here hands down!!!!

User

These guys set the standard for excellence in customer service. I continue to be impressed with the level of professionalism and how far they will go to make their customers extremely happy. I recommend Steve K. as he truly goes above and beyond every time I've communicated with him (not to mention he calls to wish me a Happy Birthday each year - seriously who else does that for their customers?!) I also loved chatting with Tony along the process of them delivering my beautiful brand new Jeep Wrangler to Fort McMurray. Tony, the driver, was super enthusiastic to deal with and let me know each step along the way as far as where he was and when he'd be arriving to deliver my Jeep. He walked me through all the features and took his time, never rushing. I couldn't be happier with my purchase and the choice to go with Crosstown. You guys have earned yourselves a loyal lifetime customer!

User

Monica Gora in service is fantastic!!! Had a quick one day turn around on my vehicle and the best possible service I have received at any dealership!! Highly recommend going to see her for all your mopar needs !!

User

Mauricio Roa is definitely the man to see about a car!!! This man takes his time with you, and gives you your best options, while still respecting your opinion. Mauricio doesn‚Äôt make you feel like a customer, he makes you feel like you‚Äôre a part of the crosstown family. Thank you for the fantastic job you do!! I love my Jeep Cherokee!!! I wish there were more stars to rate with so I‚Äôll put them here!! ‚≠êÔ∏è ‚≠êÔ∏è‚≠êÔ∏è‚≠êÔ∏è‚≠êÔ∏è‚≠êÔ∏è‚≠êÔ∏è‚≠êÔ∏ è‚≠êÔ∏è‚≠êÔ∏è‚≠êÔ∏èüåü

User

Many thanks to Mo and Michael for making our purchase of the black Mustang quick and hassle free. Your kindness was much appreciated. Also for the loan of the Fiat 500 until our car was ready. It was quite the experience driving such a small car. However, inside seemed much roomier than first thought. And it certainly had some zip. We are both Ford people but having experienced your dealership with such friendly, competent staff we will certainly return when it's time to replace my old Escape. Thanks again. Dave and Hazel Jacobs.

User

I’m very thankful to Crosstown for helping me to get in January a very beautiful brand new Jeep Cherokee 2018!!... I contacted them through Facebook and after 2 weeks I had my new vehicle !!! They didn’t put me any obstacle and got me the best deal ever with the minimum interest. I have had many brands but I’m definitely happy with Jeep and I’m looking forward to upgrade and get my Jeep Wrangler next year because is always a pleasure to make deal with Crosstown Auto Center ❤️❤️❤️

User

I just bought an SUV from the used car department of Crosstown Auto Centre. The team there was fabulous. From the time I walked in the door and was greeted with a warm smile and friendly hello from the receptionist, Nancy to my very knowledable sales person Manny. I see why he is their top salesperson. Manny introduced me to Husny Ismael the inventory manager. This man went out of his way to find the perfect unit for me. He made sure it had all of the features I needed. He made sure it was in my budget and something I could afford. He never once made me feel pressured into buying anything. I had lots of questions and he had just as many answers. He personally walked me up to finance and helped me understand everything before signing.

The whole team treated me like family. I would buy there again for sure and recommend all my family and friends do the same

User

I cannot even imagine purchasing future vehicles from other car specialist after such a quick turnaround from Crosstown and Dan. It only took 24 hours to get our approval in place and all this was done just over the phone. Dan was constantly following up and updating us, his responses came in quick and though he never made promises, we still walked out of the lot with our dream truck!!! It was fantastic working with Dan, and the Crosstown team. We definitely are looking forward to future purchases through you!

User

I came to Crosstown I WAS 100 PERCENT SATISFIED.I have bought 3 vehicles from crosstown. I am a super happy customer and will refer all my friends and family to this dealership. I ran into a super sales manager by the name of Husney he went above and beyond and took special time and consideration. He found exactly what I was looking for and looked out for my budget as well . Thank you everybody at Crosstown.

User

I absolutely loved the service I received from Mauricio Roa! I had been all over town looking for a truck I could both afford and actually liked. I was having no luck and the sales staff I was dealing with at other dealerships was lack lustre to say the least. Once I walked into Crosstown Mauricio told me he was going to work hard to find me the right vehicle and he delivered on that promise from that moment on. His service was second to none! I have a way better vehicle than I ever thought possible and we were still able to stay within my budget! I will always go see Mauricio for all my vehicle needs in the future and I will refer as many of my friends and family to him as I can. Purchasing a vehicle is a big deal and something that you want to get right, Mauricio took the time to make sure that I was treated right and that’s what I would want for my friends and family as well!



Thank you Mauricio Roa!

User

Had a pretty good experience trading off my ‘16 Dodge Ram 1500 SLT for an ‘18 Ram 1500 Sport today! Finally got the truck I wanted and it was all thanks to Darren Shaw! He made the trade easy and really made sure I was well taken care of, top notch customer service!

User

Gerald along with his side kick Chester, were great to deal with at Crosstown. Gerald was so much fun and made purchasing a vehicle easy. He let us experience all the features the Jeep Cherokee had to offer with out hovering or any way being pushy or demanding. After a slight hiccup, Gerald stepped up and showed his true colours by going OVER and BEYOND to see us leaving the dealership satisfied and happy! Thanks Gerald we love our new Jeep, and look forward to dealing with you in the future(next year) when it’s time to upgrade our truck. And also a special thanks to the finance team that took care of the paperwork with a smile even when short staffed.

User

Darren Shaw was amazing with my boyfriend and I. It was my first new vehicle and I was super picky. I needed a truck that had alot of specifications. I searched through new ones with Darren and then through used ones and then back to new ones. He was patient with us and went above and beyond making sure this truck had everything I wanted and needed. If your going to buy a truck from crosstown I highly recommend walking in and asking for Darren Shaw immediately. He will make time for you.

User

Bought a truck from Darren Shaw this past weekend and I couldn’t be happier, he went above and beyond to meet my expectations. Solid place with good people who are actually interested in the customers and treat you like you matter.

User

Ask for Mauricio Roa !!! He treated us so well with utmost professionalism and consideration.He was able to help me find the perfect vehicle by providing so much relevant information and much thoughtful discussion thereafter. His approach was also relaxed and fun! How many people can make you laugh when experiencing car buying stress?!? He was able to do it !!! He was very kind as well- he worked diligently and well within my budget and specific vehicle wants and needs. I highly recommend him as I know he did his absolute best for my family and me. He is a conscientious person making sure that I was happy and totally calm in my decision to purchase my new vehicle. I know I can count on his excellent customer service if I should ever need it. I drove away happy ! Thank you Mauricio and the team over at Crosstown! They were all wonderful!

Until next time!-! Patricia Caroca.

User

Ask for Ismael Mirza for a no nonsense experience. This is my 5th vehicle I’ve purchased through Ismael and I wouldn’t hesitate to buy another one from him. Straight forward, honest and he works with you to make sure you’re getting the right vehicle at the right price. Leave the fast talking dealers and come see this guy. You won’t regret it.

User

Allan, my service rep was an absolute delight to deal with. He was very friendly and professional, and also worked hard to help me in any way possible, including making sure I got some great discounts. He also managed to get my car back to me by the end of the day, when all the work quoted was supposed to have taken more than a day to do.



My only complaint is that whoever booked my appointment over the phone, quoted me an incorrect price for the maintenance I was getting done.

User

The up charging for service at this dealership is shameful. I went in to have some recall stuff taken care of and had them do a wheel alignment. I was quoted $149 for the job which was steep to begin with but I have them the go ahead. The final bill had a $20 “shop charge” added so ended up $180 for a wheel alignment!!!! I felt duped and will hence forth take all of my business elsewhere.

User

Sold me an incredibly faulty “ brand new condition demo “ Jeep SRT. Upon picking it up after driving 6 hours to get there we noticed the tire pressure in the tires looked very low but we were told it was a low profile issue and was fine. When i asked why the tire pressure wasn’t coming up at all on my screen they said the Jeep needed to drive for a while and then the Jeep would register the tire pressure so it would show up.. Come to find out the tire pressure monitors were either removed or unassembled as they never did start working. When we drove the 6 hour drive home with the kids we stopped to check the tire pressure because i knew there was something not right and it turns out crosstown let us leave on 5-7 PSI in all tires (which could have resulted terribly on the highway) because the tires actually were ruined and lost tire pressure non stop, so those all needed replacement $$$$.. meanwhile they’re supposed to be at about 35PSI .

I contacted the dealership about this and nothing was done. That same week different electrical buttons inside the vehicle stopped working and also the engine would drop multiple gears for no reason.. and many more issues i won’t continue to name.

I contacted the manager also multiple times with email and such with no reply, and also the salesman with little to no reply as well.

This was in August/September that i was contacting them for all these issues and only now in January/February are they contacting me to fix the vehicle.

User

When we visited crosstown we could never have imagined the great service we would receive. Dave Comrie helped us get into 2 new trucks and his customer service is on another level. He helped us pick our trucks suited to our needs and wants and he did it so fast it was hard to believe. When we drive off the lot today it was a real eye opener, we drove off feeling great, all of our needs were met and there was no point in any of our meetings where I felt like I was getting the wool pulled over my eyes,which isn’t always the case with car sales men. Huge shoutout out to Dave and all the great work he put in. We will be back here hands down!!!!

User

These guys set the standard for excellence in customer service. I continue to be impressed with the level of professionalism and how far they will go to make their customers extremely happy. I recommend Steve K. as he truly goes above and beyond every time I've communicated with him (not to mention he calls to wish me a Happy Birthday each year - seriously who else does that for their customers?!) I also loved chatting with Tony along the process of them delivering my beautiful brand new Jeep Wrangler to Fort McMurray. Tony, the driver, was super enthusiastic to deal with and let me know each step along the way as far as where he was and when he'd be arriving to deliver my Jeep. He walked me through all the features and took his time, never rushing. I couldn't be happier with my purchase and the choice to go with Crosstown. You guys have earned yourselves a loyal lifetime customer!

User

Monica Gora in service is fantastic!!! Had a quick one day turn around on my vehicle and the best possible service I have received at any dealership!! Highly recommend going to see her for all your mopar needs !!

User

Mauricio Roa is definitely the man to see about a car!!! This man takes his time with you, and gives you your best options, while still respecting your opinion. Mauricio doesn‚Äôt make you feel like a customer, he makes you feel like you‚Äôre a part of the crosstown family. Thank you for the fantastic job you do!! I love my Jeep Cherokee!!! I wish there were more stars to rate with so I‚Äôll put them here!! ‚≠êÔ∏è ‚≠êÔ∏è‚≠êÔ∏è‚≠êÔ∏è‚≠êÔ∏è‚≠êÔ∏è‚≠êÔ∏è‚≠êÔ∏ è‚≠êÔ∏è‚≠êÔ∏è‚≠êÔ∏èüåü

User

Many thanks to Mo and Michael for making our purchase of the black Mustang quick and hassle free. Your kindness was much appreciated. Also for the loan of the Fiat 500 until our car was ready. It was quite the experience driving such a small car. However, inside seemed much roomier than first thought. And it certainly had some zip. We are both Ford people but having experienced your dealership with such friendly, competent staff we will certainly return when it's time to replace my old Escape. Thanks again. Dave and Hazel Jacobs.

User

I’m very thankful to Crosstown for helping me to get in January a very beautiful brand new Jeep Cherokee 2018!!... I contacted them through Facebook and after 2 weeks I had my new vehicle !!! They didn’t put me any obstacle and got me the best deal ever with the minimum interest. I have had many brands but I’m definitely happy with Jeep and I’m looking forward to upgrade and get my Jeep Wrangler next year because is always a pleasure to make deal with Crosstown Auto Center ❤️❤️❤️

User

I just bought an SUV from the used car department of Crosstown Auto Centre. The team there was fabulous. From the time I walked in the door and was greeted with a warm smile and friendly hello from the receptionist, Nancy to my very knowledable sales person Manny. I see why he is their top salesperson. Manny introduced me to Husny Ismael the inventory manager. This man went out of his way to find the perfect unit for me. He made sure it had all of the features I needed. He made sure it was in my budget and something I could afford. He never once made me feel pressured into buying anything. I had lots of questions and he had just as many answers. He personally walked me up to finance and helped me understand everything before signing.

The whole team treated me like family. I would buy there again for sure and recommend all my family and friends do the same

User

I cannot even imagine purchasing future vehicles from other car specialist after such a quick turnaround from Crosstown and Dan. It only took 24 hours to get our approval in place and all this was done just over the phone. Dan was constantly following up and updating us, his responses came in quick and though he never made promises, we still walked out of the lot with our dream truck!!! It was fantastic working with Dan, and the Crosstown team. We definitely are looking forward to future purchases through you!

User

I came to Crosstown I WAS 100 PERCENT SATISFIED.I have bought 3 vehicles from crosstown. I am a super happy customer and will refer all my friends and family to this dealership. I ran into a super sales manager by the name of Husney he went above and beyond and took special time and consideration. He found exactly what I was looking for and looked out for my budget as well . Thank you everybody at Crosstown.

User

I absolutely loved the service I received from Mauricio Roa! I had been all over town looking for a truck I could both afford and actually liked. I was having no luck and the sales staff I was dealing with at other dealerships was lack lustre to say the least. Once I walked into Crosstown Mauricio told me he was going to work hard to find me the right vehicle and he delivered on that promise from that moment on. His service was second to none! I have a way better vehicle than I ever thought possible and we were still able to stay within my budget! I will always go see Mauricio for all my vehicle needs in the future and I will refer as many of my friends and family to him as I can. Purchasing a vehicle is a big deal and something that you want to get right, Mauricio took the time to make sure that I was treated right and that’s what I would want for my friends and family as well!



Thank you Mauricio Roa!

User

Had a pretty good experience trading off my ‘16 Dodge Ram 1500 SLT for an ‘18 Ram 1500 Sport today! Finally got the truck I wanted and it was all thanks to Darren Shaw! He made the trade easy and really made sure I was well taken care of, top notch customer service!

User

Gerald along with his side kick Chester, were great to deal with at Crosstown. Gerald was so much fun and made purchasing a vehicle easy. He let us experience all the features the Jeep Cherokee had to offer with out hovering or any way being pushy or demanding. After a slight hiccup, Gerald stepped up and showed his true colours by going OVER and BEYOND to see us leaving the dealership satisfied and happy! Thanks Gerald we love our new Jeep, and look forward to dealing with you in the future(next year) when it’s time to upgrade our truck. And also a special thanks to the finance team that took care of the paperwork with a smile even when short staffed.

User

Darren Shaw was amazing with my boyfriend and I. It was my first new vehicle and I was super picky. I needed a truck that had alot of specifications. I searched through new ones with Darren and then through used ones and then back to new ones. He was patient with us and went above and beyond making sure this truck had everything I wanted and needed. If your going to buy a truck from crosstown I highly recommend walking in and asking for Darren Shaw immediately. He will make time for you.

User

Bought a truck from Darren Shaw this past weekend and I couldn’t be happier, he went above and beyond to meet my expectations. Solid place with good people who are actually interested in the customers and treat you like you matter.

User

Ask for Mauricio Roa !!! He treated us so well with utmost professionalism and consideration.He was able to help me find the perfect vehicle by providing so much relevant information and much thoughtful discussion thereafter. His approach was also relaxed and fun! How many people can make you laugh when experiencing car buying stress?!? He was able to do it !!! He was very kind as well- he worked diligently and well within my budget and specific vehicle wants and needs. I highly recommend him as I know he did his absolute best for my family and me. He is a conscientious person making sure that I was happy and totally calm in my decision to purchase my new vehicle. I know I can count on his excellent customer service if I should ever need it. I drove away happy ! Thank you Mauricio and the team over at Crosstown! They were all wonderful!

Until next time!-! Patricia Caroca.

User

Ask for Ismael Mirza for a no nonsense experience. This is my 5th vehicle I’ve purchased through Ismael and I wouldn’t hesitate to buy another one from him. Straight forward, honest and he works with you to make sure you’re getting the right vehicle at the right price. Leave the fast talking dealers and come see this guy. You won’t regret it.

User

Allan, my service rep was an absolute delight to deal with. He was very friendly and professional, and also worked hard to help me in any way possible, including making sure I got some great discounts. He also managed to get my car back to me by the end of the day, when all the work quoted was supposed to have taken more than a day to do.



My only complaint is that whoever booked my appointment over the phone, quoted me an incorrect price for the maintenance I was getting done.

User

The up charging for service at this dealership is shameful. I went in to have some recall stuff taken care of and had them do a wheel alignment. I was quoted $149 for the job which was steep to begin with but I have them the go ahead. The final bill had a $20 “shop charge” added so ended up $180 for a wheel alignment!!!! I felt duped and will hence forth take all of my business elsewhere.

User

Sold me an incredibly faulty “ brand new condition demo “ Jeep SRT. Upon picking it up after driving 6 hours to get there we noticed the tire pressure in the tires looked very low but we were told it was a low profile issue and was fine. When i asked why the tire pressure wasn’t coming up at all on my screen they said the Jeep needed to drive for a while and then the Jeep would register the tire pressure so it would show up.. Come to find out the tire pressure monitors were either removed or unassembled as they never did start working. When we drove the 6 hour drive home with the kids we stopped to check the tire pressure because i knew there was something not right and it turns out crosstown let us leave on 5-7 PSI in all tires (which could have resulted terribly on the highway) because the tires actually were ruined and lost tire pressure non stop, so those all needed replacement $$$$.. meanwhile they’re supposed to be at about 35PSI .

I contacted the dealership about this and nothing was done. That same week different electrical buttons inside the vehicle stopped working and also the engine would drop multiple gears for no reason.. and many more issues i won’t continue to name.

I contacted the manager also multiple times with email and such with no reply, and also the salesman with little to no reply as well.

This was in August/September that i was contacting them for all these issues and only now in January/February are they contacting me to fix the vehicle.

User

When we visited crosstown we could never have imagined the great service we would receive. Dave Comrie helped us get into 2 new trucks and his customer service is on another level. He helped us pick our trucks suited to our needs and wants and he did it so fast it was hard to believe. When we drive off the lot today it was a real eye opener, we drove off feeling great, all of our needs were met and there was no point in any of our meetings where I felt like I was getting the wool pulled over my eyes,which isn’t always the case with car sales men. Huge shoutout out to Dave and all the great work he put in. We will be back here hands down!!!!

User

These guys set the standard for excellence in customer service. I continue to be impressed with the level of professionalism and how far they will go to make their customers extremely happy. I recommend Steve K. as he truly goes above and beyond every time I've communicated with him (not to mention he calls to wish me a Happy Birthday each year - seriously who else does that for their customers?!) I also loved chatting with Tony along the process of them delivering my beautiful brand new Jeep Wrangler to Fort McMurray. Tony, the driver, was super enthusiastic to deal with and let me know each step along the way as far as where he was and when he'd be arriving to deliver my Jeep. He walked me through all the features and took his time, never rushing. I couldn't be happier with my purchase and the choice to go with Crosstown. You guys have earned yourselves a loyal lifetime customer!

User

Monica Gora in service is fantastic!!! Had a quick one day turn around on my vehicle and the best possible service I have received at any dealership!! Highly recommend going to see her for all your mopar needs !!

User

Mauricio Roa is definitely the man to see about a car!!! This man takes his time with you, and gives you your best options, while still respecting your opinion. Mauricio doesn‚Äôt make you feel like a customer, he makes you feel like you‚Äôre a part of the crosstown family. Thank you for the fantastic job you do!! I love my Jeep Cherokee!!! I wish there were more stars to rate with so I‚Äôll put them here!! ‚≠êÔ∏è ‚≠êÔ∏è‚≠êÔ∏è‚≠êÔ∏è‚≠êÔ∏è‚≠êÔ∏è‚≠êÔ∏è‚≠êÔ∏ è‚≠êÔ∏è‚≠êÔ∏è‚≠êÔ∏èüåü

User

Many thanks to Mo and Michael for making our purchase of the black Mustang quick and hassle free. Your kindness was much appreciated. Also for the loan of the Fiat 500 until our car was ready. It was quite the experience driving such a small car. However, inside seemed much roomier than first thought. And it certainly had some zip. We are both Ford people but having experienced your dealership with such friendly, competent staff we will certainly return when it's time to replace my old Escape. Thanks again. Dave and Hazel Jacobs.

User

I’m very thankful to Crosstown for helping me to get in January a very beautiful brand new Jeep Cherokee 2018!!... I contacted them through Facebook and after 2 weeks I had my new vehicle !!! They didn’t put me any obstacle and got me the best deal ever with the minimum interest. I have had many brands but I’m definitely happy with Jeep and I’m looking forward to upgrade and get my Jeep Wrangler next year because is always a pleasure to make deal with Crosstown Auto Center ❤️❤️❤️

User

I just bought an SUV from the used car department of Crosstown Auto Centre. The team there was fabulous. From the time I walked in the door and was greeted with a warm smile and friendly hello from the receptionist, Nancy to my very knowledable sales person Manny. I see why he is their top salesperson. Manny introduced me to Husny Ismael the inventory manager. This man went out of his way to find the perfect unit for me. He made sure it had all of the features I needed. He made sure it was in my budget and something I could afford. He never once made me feel pressured into buying anything. I had lots of questions and he had just as many answers. He personally walked me up to finance and helped me understand everything before signing.

The whole team treated me like family. I would buy there again for sure and recommend all my family and friends do the same

User

I cannot even imagine purchasing future vehicles from other car specialist after such a quick turnaround from Crosstown and Dan. It only took 24 hours to get our approval in place and all this was done just over the phone. Dan was constantly following up and updating us, his responses came in quick and though he never made promises, we still walked out of the lot with our dream truck!!! It was fantastic working with Dan, and the Crosstown team. We definitely are looking forward to future purchases through you!

User

I came to Crosstown I WAS 100 PERCENT SATISFIED.I have bought 3 vehicles from crosstown. I am a super happy customer and will refer all my friends and family to this dealership. I ran into a super sales manager by the name of Husney he went above and beyond and took special time and consideration. He found exactly what I was looking for and looked out for my budget as well . Thank you everybody at Crosstown.

User

I absolutely loved the service I received from Mauricio Roa! I had been all over town looking for a truck I could both afford and actually liked. I was having no luck and the sales staff I was dealing with at other dealerships was lack lustre to say the least. Once I walked into Crosstown Mauricio told me he was going to work hard to find me the right vehicle and he delivered on that promise from that moment on. His service was second to none! I have a way better vehicle than I ever thought possible and we were still able to stay within my budget! I will always go see Mauricio for all my vehicle needs in the future and I will refer as many of my friends and family to him as I can. Purchasing a vehicle is a big deal and something that you want to get right, Mauricio took the time to make sure that I was treated right and that’s what I would want for my friends and family as well!



Thank you Mauricio Roa!

User

Had a pretty good experience trading off my ‘16 Dodge Ram 1500 SLT for an ‘18 Ram 1500 Sport today! Finally got the truck I wanted and it was all thanks to Darren Shaw! He made the trade easy and really made sure I was well taken care of, top notch customer service!

User

Gerald along with his side kick Chester, were great to deal with at Crosstown. Gerald was so much fun and made purchasing a vehicle easy. He let us experience all the features the Jeep Cherokee had to offer with out hovering or any way being pushy or demanding. After a slight hiccup, Gerald stepped up and showed his true colours by going OVER and BEYOND to see us leaving the dealership satisfied and happy! Thanks Gerald we love our new Jeep, and look forward to dealing with you in the future(next year) when it’s time to upgrade our truck. And also a special thanks to the finance team that took care of the paperwork with a smile even when short staffed.

User

Darren Shaw was amazing with my boyfriend and I. It was my first new vehicle and I was super picky. I needed a truck that had alot of specifications. I searched through new ones with Darren and then through used ones and then back to new ones. He was patient with us and went above and beyond making sure this truck had everything I wanted and needed. If your going to buy a truck from crosstown I highly recommend walking in and asking for Darren Shaw immediately. He will make time for you.

User

Bought a truck from Darren Shaw this past weekend and I couldn’t be happier, he went above and beyond to meet my expectations. Solid place with good people who are actually interested in the customers and treat you like you matter.

User

Ask for Mauricio Roa !!! He treated us so well with utmost professionalism and consideration.He was able to help me find the perfect vehicle by providing so much relevant information and much thoughtful discussion thereafter. His approach was also relaxed and fun! How many people can make you laugh when experiencing car buying stress?!? He was able to do it !!! He was very kind as well- he worked diligently and well within my budget and specific vehicle wants and needs. I highly recommend him as I know he did his absolute best for my family and me. He is a conscientious person making sure that I was happy and totally calm in my decision to purchase my new vehicle. I know I can count on his excellent customer service if I should ever need it. I drove away happy ! Thank you Mauricio and the team over at Crosstown! They were all wonderful!

Until next time!-! Patricia Caroca.

User

Ask for Ismael Mirza for a no nonsense experience. This is my 5th vehicle I’ve purchased through Ismael and I wouldn’t hesitate to buy another one from him. Straight forward, honest and he works with you to make sure you’re getting the right vehicle at the right price. Leave the fast talking dealers and come see this guy. You won’t regret it.

User

Allan, my service rep was an absolute delight to deal with. He was very friendly and professional, and also worked hard to help me in any way possible, including making sure I got some great discounts. He also managed to get my car back to me by the end of the day, when all the work quoted was supposed to have taken more than a day to do.



My only complaint is that whoever booked my appointment over the phone, quoted me an incorrect price for the maintenance I was getting done.

User

The up charging for service at this dealership is shameful. I went in to have some recall stuff taken care of and had them do a wheel alignment. I was quoted $149 for the job which was steep to begin with but I have them the go ahead. The final bill had a $20 “shop charge” added so ended up $180 for a wheel alignment!!!! I felt duped and will hence forth take all of my business elsewhere.

User

Sold me an incredibly faulty “ brand new condition demo “ Jeep SRT. Upon picking it up after driving 6 hours to get there we noticed the tire pressure in the tires looked very low but we were told it was a low profile issue and was fine. When i asked why the tire pressure wasn’t coming up at all on my screen they said the Jeep needed to drive for a while and then the Jeep would register the tire pressure so it would show up.. Come to find out the tire pressure monitors were either removed or unassembled as they never did start working. When we drove the 6 hour drive home with the kids we stopped to check the tire pressure because i knew there was something not right and it turns out crosstown let us leave on 5-7 PSI in all tires (which could have resulted terribly on the highway) because the tires actually were ruined and lost tire pressure non stop, so those all needed replacement $$$$.. meanwhile they’re supposed to be at about 35PSI .

I contacted the dealership about this and nothing was done. That same week different electrical buttons inside the vehicle stopped working and also the engine would drop multiple gears for no reason.. and many more issues i won’t continue to name.

I contacted the manager also multiple times with email and such with no reply, and also the salesman with little to no reply as well.

This was in August/September that i was contacting them for all these issues and only now in January/February are they contacting me to fix the vehicle.

User

When we visited crosstown we could never have imagined the great service we would receive. Dave Comrie helped us get into 2 new trucks and his customer service is on another level. He helped us pick our trucks suited to our needs and wants and he did it so fast it was hard to believe. When we drive off the lot today it was a real eye opener, we drove off feeling great, all of our needs were met and there was no point in any of our meetings where I felt like I was getting the wool pulled over my eyes,which isn’t always the case with car sales men. Huge shoutout out to Dave and all the great work he put in. We will be back here hands down!!!!

User

These guys set the standard for excellence in customer service. I continue to be impressed with the level of professionalism and how far they will go to make their customers extremely happy. I recommend Steve K. as he truly goes above and beyond every time I've communicated with him (not to mention he calls to wish me a Happy Birthday each year - seriously who else does that for their customers?!) I also loved chatting with Tony along the process of them delivering my beautiful brand new Jeep Wrangler to Fort McMurray. Tony, the driver, was super enthusiastic to deal with and let me know each step along the way as far as where he was and when he'd be arriving to deliver my Jeep. He walked me through all the features and took his time, never rushing. I couldn't be happier with my purchase and the choice to go with Crosstown. You guys have earned yourselves a loyal lifetime customer!

User

Monica Gora in service is fantastic!!! Had a quick one day turn around on my vehicle and the best possible service I have received at any dealership!! Highly recommend going to see her for all your mopar needs !!

User

Mauricio Roa is definitely the man to see about a car!!! This man takes his time with you, and gives you your best options, while still respecting your opinion. Mauricio doesn‚Äôt make you feel like a customer, he makes you feel like you‚Äôre a part of the crosstown family. Thank you for the fantastic job you do!! I love my Jeep Cherokee!!! I wish there were more stars to rate with so I‚Äôll put them here!! ‚≠êÔ∏è ‚≠êÔ∏è‚≠êÔ∏è‚≠êÔ∏è‚≠êÔ∏è‚≠êÔ∏è‚≠êÔ∏è‚≠êÔ∏ è‚≠êÔ∏è‚≠êÔ∏è‚≠êÔ∏èüåü

User

Many thanks to Mo and Michael for making our purchase of the black Mustang quick and hassle free. Your kindness was much appreciated. Also for the loan of the Fiat 500 until our car was ready. It was quite the experience driving such a small car. However, inside seemed much roomier than first thought. And it certainly had some zip. We are both Ford people but having experienced your dealership with such friendly, competent staff we will certainly return when it's time to replace my old Escape. Thanks again. Dave and Hazel Jacobs.

User

I’m very thankful to Crosstown for helping me to get in January a very beautiful brand new Jeep Cherokee 2018!!... I contacted them through Facebook and after 2 weeks I had my new vehicle !!! They didn’t put me any obstacle and got me the best deal ever with the minimum interest. I have had many brands but I’m definitely happy with Jeep and I’m looking forward to upgrade and get my Jeep Wrangler next year because is always a pleasure to make deal with Crosstown Auto Center ❤️❤️❤️

User

I just bought an SUV from the used car department of Crosstown Auto Centre. The team there was fabulous. From the time I walked in the door and was greeted with a warm smile and friendly hello from the receptionist, Nancy to my very knowledable sales person Manny. I see why he is their top salesperson. Manny introduced me to Husny Ismael the inventory manager. This man went out of his way to find the perfect unit for me. He made sure it had all of the features I needed. He made sure it was in my budget and something I could afford. He never once made me feel pressured into buying anything. I had lots of questions and he had just as many answers. He personally walked me up to finance and helped me understand everything before signing.

The whole team treated me like family. I would buy there again for sure and recommend all my family and friends do the same

User

I cannot even imagine purchasing future vehicles from other car specialist after such a quick turnaround from Crosstown and Dan. It only took 24 hours to get our approval in place and all this was done just over the phone. Dan was constantly following up and updating us, his responses came in quick and though he never made promises, we still walked out of the lot with our dream truck!!! It was fantastic working with Dan, and the Crosstown team. We definitely are looking forward to future purchases through you!

User

I came to Crosstown I WAS 100 PERCENT SATISFIED.I have bought 3 vehicles from crosstown. I am a super happy customer and will refer all my friends and family to this dealership. I ran into a super sales manager by the name of Husney he went above and beyond and took special time and consideration. He found exactly what I was looking for and looked out for my budget as well . Thank you everybody at Crosstown.

User

I absolutely loved the service I received from Mauricio Roa! I had been all over town looking for a truck I could both afford and actually liked. I was having no luck and the sales staff I was dealing with at other dealerships was lack lustre to say the least. Once I walked into Crosstown Mauricio told me he was going to work hard to find me the right vehicle and he delivered on that promise from that moment on. His service was second to none! I have a way better vehicle than I ever thought possible and we were still able to stay within my budget! I will always go see Mauricio for all my vehicle needs in the future and I will refer as many of my friends and family to him as I can. Purchasing a vehicle is a big deal and something that you want to get right, Mauricio took the time to make sure that I was treated right and that’s what I would want for my friends and family as well!



Thank you Mauricio Roa!

User

Had a pretty good experience trading off my ‘16 Dodge Ram 1500 SLT for an ‘18 Ram 1500 Sport today! Finally got the truck I wanted and it was all thanks to Darren Shaw! He made the trade easy and really made sure I was well taken care of, top notch customer service!

User

Gerald along with his side kick Chester, were great to deal with at Crosstown. Gerald was so much fun and made purchasing a vehicle easy. He let us experience all the features the Jeep Cherokee had to offer with out hovering or any way being pushy or demanding. After a slight hiccup, Gerald stepped up and showed his true colours by going OVER and BEYOND to see us leaving the dealership satisfied and happy! Thanks Gerald we love our new Jeep, and look forward to dealing with you in the future(next year) when it’s time to upgrade our truck. And also a special thanks to the finance team that took care of the paperwork with a smile even when short staffed.

User

Darren Shaw was amazing with my boyfriend and I. It was my first new vehicle and I was super picky. I needed a truck that had alot of specifications. I searched through new ones with Darren and then through used ones and then back to new ones. He was patient with us and went above and beyond making sure this truck had everything I wanted and needed. If your going to buy a truck from crosstown I highly recommend walking in and asking for Darren Shaw immediately. He will make time for you.

User

Bought a truck from Darren Shaw this past weekend and I couldn’t be happier, he went above and beyond to meet my expectations. Solid place with good people who are actually interested in the customers and treat you like you matter.

User

Ask for Mauricio Roa !!! He treated us so well with utmost professionalism and consideration.He was able to help me find the perfect vehicle by providing so much relevant information and much thoughtful discussion thereafter. His approach was also relaxed and fun! How many people can make you laugh when experiencing car buying stress?!? He was able to do it !!! He was very kind as well- he worked diligently and well within my budget and specific vehicle wants and needs. I highly recommend him as I know he did his absolute best for my family and me. He is a conscientious person making sure that I was happy and totally calm in my decision to purchase my new vehicle. I know I can count on his excellent customer service if I should ever need it. I drove away happy ! Thank you Mauricio and the team over at Crosstown! They were all wonderful!

Until next time!-! Patricia Caroca.

User

Ask for Ismael Mirza for a no nonsense experience. This is my 5th vehicle I’ve purchased through Ismael and I wouldn’t hesitate to buy another one from him. Straight forward, honest and he works with you to make sure you’re getting the right vehicle at the right price. Leave the fast talking dealers and come see this guy. You won’t regret it.

User

Allan, my service rep was an absolute delight to deal with. He was very friendly and professional, and also worked hard to help me in any way possible, including making sure I got some great discounts. He also managed to get my car back to me by the end of the day, when all the work quoted was supposed to have taken more than a day to do.



My only complaint is that whoever booked my appointment over the phone, quoted me an incorrect price for the maintenance I was getting done.

User

The up charging for service at this dealership is shameful. I went in to have some recall stuff taken care of and had them do a wheel alignment. I was quoted $149 for the job which was steep to begin with but I have them the go ahead. The final bill had a $20 “shop charge” added so ended up $180 for a wheel alignment!!!! I felt duped and will hence forth take all of my business elsewhere.

User

Sold me an incredibly faulty “ brand new condition demo “ Jeep SRT. Upon picking it up after driving 6 hours to get there we noticed the tire pressure in the tires looked very low but we were told it was a low profile issue and was fine. When i asked why the tire pressure wasn’t coming up at all on my screen they said the Jeep needed to drive for a while and then the Jeep would register the tire pressure so it would show up.. Come to find out the tire pressure monitors were either removed or unassembled as they never did start working. When we drove the 6 hour drive home with the kids we stopped to check the tire pressure because i knew there was something not right and it turns out crosstown let us leave on 5-7 PSI in all tires (which could have resulted terribly on the highway) because the tires actually were ruined and lost tire pressure non stop, so those all needed replacement $$$$.. meanwhile they’re supposed to be at about 35PSI .

I contacted the dealership about this and nothing was done. That same week different electrical buttons inside the vehicle stopped working and also the engine would drop multiple gears for no reason.. and many more issues i won’t continue to name.

I contacted the manager also multiple times with email and such with no reply, and also the salesman with little to no reply as well.

This was in August/September that i was contacting them for all these issues and only now in January/February are they contacting me to fix the vehicle.

More about Crosstown Chrysler Jeep Dodge

Crosstown Chrysler Jeep Dodge is located at 15520 123 Ave NW, Edmonton, Alberta T5V 1K8
7804884881
Monday: 09:00 - 21:00
Tuesday: 09:00 - 21:00
Wednesday: 09:00 - 21:00
Thursday: 09:00 - 21:00
Friday: 09:00 - 19:00
Saturday: 09:00 - 18:00
Sunday: 11:00 - 16:00
http://www.crosstownautocentre.com/