Dairy Queen Grill & Chill

I couldn't have been more impressed with the Service i received at the WestSprings DQ! The store was packed when i went in and still the staff were calm, genuinely pleasant, and made sure everyone received great service with a smile! On top of this, i designed my own cake and they did an exceptional job making sure it was how i wanted it and that i was satisfied and i was!! Thank you DQ Staff!!

I took my kids for a blizzard or two to support the newest DQ in our neighbourhood on Miracle Treat Day and was pleasantly surprised. The store is beautiful and was clean as of 5pm and the staff were friendly and kept the line moving in an efficient and organized manner on a blistering summer day. We picked up a box of dilly bars for the freezer too and eyed up the cakes as well. We will be back for more treats. :-)

The service at this Dairy Queen has been consistently disappointing ever since it opened but the experience we had this evening was the final nail in the coffin. We pulled up to the restaurant at about 9:45 and the door was locked. I checked my phone and their hours were listed as 10:00am to 10:00pm but apparently they decided to close early. When I went around to the back door one of the staff was letting people out and then quickly locking the door behind them. I called them from the parking lot and the person that answered told me they were open until 10:00 but didn't have an explanation as to why the doors were locked.



Whether it's long wait times or messed up orders I frequently find myself leaving this DQ thinking I'm never going back but I have finally had enough. If you are needing some ice cream up on the west side of the city go to My Favorite Ice Cream shop or if you really have a craving for a some DQ take the short drive to the one on Bow Trail...even with the longer drive it will probably be quicker.

I couldn't have been more impressed with the Service i received at the WestSprings DQ! The store was packed when i went in and still the staff were calm, genuinely pleasant, and made sure everyone received great service with a smile! On top of this, i designed my own cake and they did an exceptional job making sure it was how i wanted it and that i was satisfied and i was!! Thank you DQ Staff!!

I took my kids for a blizzard or two to support the newest DQ in our neighbourhood on Miracle Treat Day and was pleasantly surprised. The store is beautiful and was clean as of 5pm and the staff were friendly and kept the line moving in an efficient and organized manner on a blistering summer day. We picked up a box of dilly bars for the freezer too and eyed up the cakes as well. We will be back for more treats. :-)

The service at this Dairy Queen has been consistently disappointing ever since it opened but the experience we had this evening was the final nail in the coffin. We pulled up to the restaurant at about 9:45 and the door was locked. I checked my phone and their hours were listed as 10:00am to 10:00pm but apparently they decided to close early. When I went around to the back door one of the staff was letting people out and then quickly locking the door behind them. I called them from the parking lot and the person that answered told me they were open until 10:00 but didn't have an explanation as to why the doors were locked.



Whether it's long wait times or messed up orders I frequently find myself leaving this DQ thinking I'm never going back but I have finally had enough. If you are needing some ice cream up on the west side of the city go to My Favorite Ice Cream shop or if you really have a craving for a some DQ take the short drive to the one on Bow Trail...even with the longer drive it will probably be quicker.