Discount Car & Truck Rentals Calgary

Had an overall wonderful experience when renting from this location. The reservation was accurate, pricing was clear and the staff were extremely friendly and helpful. Although it is far from my location of business, I will be renting from this location for all my business and personal needs in the future.

Amazing and efficient service. Required an cargo van in " very short " notice twice and the staff was able to accommodate me both times. Awesome!! Very courteous and friendly upon the pickup and delivery process. I will definitely direct my friends and colleagues to this location.

I had an amazing experience from start to finish. They were well trained and provided me with the best customer service possible. Not only would I use them again, I would recommend them to my friends and family. Keep up the good work!

Called in on Monday to see is I could get a 7 passenger SUV for Thursday which I thought would be tough. They said no problem we've got a couple Yukon's we can put you in to. Dropped by the store Wednesday and dealt with Adrian who showed me the Yukon to make sure it would work for our family. He made the reservation painless and easy. Went in Thursday to pick up the vehicle, Ann also made the pick up process pain less and easy. She did a quick walk around with me to assess any prior damages on vehicle and noted them down. All in all would definitely return to this location.

I can't say enough good words about this place! I needed a big suv on short notice for a trip. Adrian and his team made it all happen with zero issues AND at a great price compared to the 'other guys'. To boot, this was for an upcoming long weekend and I understand getting what I needed would have been difficult, but they made it happen! Very professional group to deal with and all my future rentals will be done through here. Thanks again guys!

The service was excellent! Great service pickup/drop. I would highly recommend this branch for rental of any car. The staff is very personable. I even experience their after hour service as my car battery failed as I didn't press the button to turn off the car. Service was within th hour in Lethbridge.

Positive experience all the way. !!!

We had a rental because our vehicle was in the shop for insurance purposes. Julia was awesome and I would recommend her and Discount car to anyone. She was very helpful and so was all the staff. Thank you all for assistance.

What started out as a good experience went to a disaster and then finally an awesome outcome. When you book online and you receive and email that says "your reservation confirmation number is #### does not mean what you think it means. This just means you have to wait to get the actual confirmation from the location???? Well I go to the location the day before the rental and to my surprise they do not have the reserved truck for me. Even though I have paperwork that states I have a confirmed reservation. Apparently this is what you get from their head office but nobody has actually checked to make sure a vehicle is available.
As I am losing my mind at the location a very patient and kind lady by the name of Micky told me to stay calm and she would do everything she could for me. The manager Graham as well said he was going to call everywhere including competition to find a truck. Micky tells me to give her until 2 in the afternoon to work her magic. The time arrives and I receive my call from Micky. She doesn't have good news yet but is working on a lead she just needs a bit more time. About 1/2 hour later Micky calls and she has a truck for me. A few little areas to iron out about the time of return etc so the person that was renting the next day would also be able to get their vehicle on time. No swearing, no treats but lots of stress. Through all of this Micky stayed calm cool and collected. I can't say enough good things about this lady. Absolutely amazing, a true credit to her company. There should be more people like her and the entire team at the Douglasdale location. Would I recommend this location for any future rentals anyone would have? 100% yes. Next time I will not use the internet to book but phone the location directly. Thank you Micky, Graham and everyone.

This location has friendly staff and superior service. I needed a car on short notice- Graham and his staff made it possible. Everything lined up perfectly-they truly saved the day and the rest of my trip.

Thank you Graham & the Discount Team