Drayden Insurance

I recently began working with Jennifer Brimmage for my insurance needs and has been such a pleasure to work with. She is quick to respond to emails, and is very efficient in her work. She was able to answer all of our questions for our new home insurance as well as condo insurance for our new renter. Her service was seamless and I would highly recommend her as a broker.

Terrible customer service from one, Amber LaFlamme. She's the reason that many long term customers have left in the past, and I'm sure she'll be the reason more people will leave in the future. If it wasn't for the other friendly staff there, we would have left way sooner than we did.

Went here for insurance on my newly financed truck. Was a young driver with 2 at fault accidents so I knew it was going to be high. Somewhere around $600/month they quoted me for full coverage. Still high but not financially unachievable for a 18 year old driver. Looked at my bank statements a few months later only to realize that they were charging me around $1200/month. Went in to see why and was met with the response "You are an 18 year old driver with 2 at fault accidents. You wont find cheaper insurance anywhere else so we suggest you sell your truck and get something older." Went to Go Insurance that same day and ended up getting full coverage for just over $400 a month.

Terrible experience with this company. Financed my first car last June, which for obvious reasons should be full coverage including collision. They had sent an email to my financer that it was fully covered, and I was allowed to drive it off the dealership lot. 6 months later I was in a minor accident that was my fault. Somehow it was missed by 3 people through Drayden Insurance and Wawanessa that they did not add collision coverage onto my insurance, and I was not paying for it the last 6 months, so they would not cover the repairs for my vehicle. They demanded I pay for the 6 months of missed collision all at once, if I wanted my car to be fixed by them, on top of my deductible. I would not recommend this insurance company to anyone. This isn't the only problem I've had with them in the last year, as another one has come up today (big surprise). A joke of an establishment in my opinion. I will be switching to another insurance company.

I went in late August to insure an RV, they had told me it would cost 400-500 a year to insure the vehicle if i had opened the policy under a pre existing policy that i had been planning to end. I told them to do so and to keep my pre-existing policy open. I later found out that they had cancelled said policy without my permission and i now owed over $1200 for the year. When I raised concern about the issues i was told "not to worry about it," and there is nothing they can do. Someone screwed up and cost me a bunch of money and they're telling me not to worry about it?!?! I would seriously recommend going elsewhere.

Very happy with this place, Tuania was a big help.
She really went the extra mile. The rest of the staff was very friendly and accommodating!

We have been with Drayden insurance for a couple of years now and they have always been fantastic, great and professional service but they treat you like people instead of just a number. We started off working with Sylvie who was great,and now we deal with Dana and she is amazing to deal with!!! Thank you for all your service and we look forward to dealing with you in the years to come.

Sherry Holden has helped us out for about 4 years now. Very helpful and easy to talk with. She has always promptly got back to me if she is busy with other clients. I would recommend Sherry to anyone.