Fionn Maccool'S Cross Iron

About Fionn Maccool'S Cross Iron

Our Irish hospitality offers a place where you can enjoy the best of both food and drink in an atmosphere that encourages sharing good times with great people.

Reviews

User

This Saturday night at 7:30 pm we are so excited to welcome back Brendon from THE RURAL ROUTES to play at Fionn! Please give us a call and reserve your spot! 403-514-6033

User

We are so excited to welcome back Doug Taylor from LifzGood Acoustic this Friday and Saturday! Call us to reserve your table, 403-514-6033

User

Re-wine Saturdays Fionn MacCool's Cross Iron $2.00 of the 8oz and $5.00 off the bottle $29.95 Shrimp and Steak Dinner with your choice of either a Caesar or Green salad to start.
We are happy to have Nevin Matheson perform live at 7:30 Call us to reserve your spot on the patio or the near the stage.... 403-514-6033 CrossIron Mills
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User

Fridays featuring Calgary's finest and flights - Calgary's finest Draft $6.50, Bottle $ 5.50 & $6.50 Tall cans and Global Flights on special (Various pricing) . Lamb and Yorkies $29.95 with a choice of either Caesar or Market greens starter salad.
We are excited to have Nevin Matheson in the house for the first time starting at 7:30
... Reserve your stage side or patio spot now ! Call us at 403-514-6033
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User

Tonight is the night ! It's Friday Folks and we are so thrilled to welcome back Steve Jevne Music to Fionn MacCool's Cross Iron. Steve Starts at 7:30 Calgary's Finest -Draft $6.50, Bottled Beer $5.50, and $6.50 tall cans. Try out any of our Bourbon and Scotch Flights (Special Various pricing) Any of which can all be paired with our food special of Lamb and Yorkies with a starter salad for $29.95.
Call us at 403-514-6033 to reserve your stage side spot.
... Cheers
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User

Sociable Wednesdays $19.99 Dinner and a Movie $11.99 1 piece Fish & Chips Karaoke starts at 7:00 give us a call to book your spot !
... 403-514-6033
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User

This weekend we are so thrilled to welcome back Steve Jevne Music back at Fionn MacCool's Cross Iron. We are very proud to support Live Music since 2012.

User

Tequila Tuesday - $6.50 premium Tequila Cocktail $2.00 off all premium Tequilas $3.99 Individual Tacos $4.50 14 oz Big Rock Traditional

User

Catch France vs Croatia this Sunday, July 15th at 9am (We are opening our doors early just for FIFA fans !) Who are you cheering for ?

User

Catch France vs Croatia this Sunday, July 15th at 9am (We are opening our doors early just for FIFA fans !) Who are you cheering for ?

User

Come join us at the pub for FIFA Semi-Final at noon today, Croatia V.S. England. at Fionn MacCool's Cross Iron, CrossIron Mills

User

Fridays featuring Calgary's Finest and Flights - Calgary Draft $6.50 Calgary Bottle $ 5.50 Calgary Tall Can $6.50 Whiskey and Bourbon Flights on special (Various pricing) ... Lamb and Yorkies $29.95 (Comes with a starter salad) Live Music at 7:30
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User

Sociable Wednesdays $19.99 Dinner and a Movie or 1 piece Fish & Chips for $11.99. 14oz $4.95 Keiths AND Karaoke starts at 7:00 !!

User

HAPPY CANADA DAY !!! Caesar Sundays - $6.50 our Pub Caesars are 1.5oz of vodka, rimmed with Matt and Steve's caesar salt, topped with a pickle spear. Stuff your face with a Sunday Yorkie Dinner Wrap only $14.95 today.
... Call 403-514-6033 for your reservation or takeout order.
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User

Fridays featuring Calgarys finest and flights - Calgarys finest beers Draft $6.50 / bottle $ 5.50 / $6.50 tall cans 3oz Flights on special (Various pricing) .
Lamb and yorkies $29.95 w/ a starter salad.
... Live Music at 7:30 with Tom Jarvie
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User

Craft Addict Thursdays - Tune Trivia at 7:00 $6.50 Craft draught $5.50 Craft bottles $6.50 Tall Cans $24.99 Crowd Pleaser Platter.
... CAll us 403-514-6033 to reserve your Tune trivia table
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User

Rewine Saturdays $2 off the 8oz glass or $5 off the bottle AND The Kevin Friel Duo tonight ! Give us a call and reserve your spot! 403-514-6033

User

This weekend's Live Music line up: we got Doug Taylor this Friday and Kevin Friel Duo this Saturday. Give us a call and reserve your spot! 403-514-6033

User

We are very excited to welcome back Danny Nix back to Fionn MacCool's Cross Iron. Give us a call at 403-514-6033 to reserve a spot, enjoy good food and live music.

User

The food is lovely (although the chicken wings were smaller and less juicy, but still very tasty), the drinks great and when Doug Taylor plays, the music is the best.

User

Never once had bad service or food here! Always fast, friendly and VERY tasty! This is our favorite spot when we go to Calgary! Only complaint - there isn't one in Lethbridge!!

User

It was music trivia night and we had a blast! Food was excellent!

User

Have been there three times now on Wednesday nights for karaoke. Bartender knew our drink orders from our first visit! Food has been great with large portions and tasty. Perhaps there have been some changes since these other negative reviews. Have been very happy with the experience!

User

Food was excellent as well as our server Sherice. Everything was fantastic. Enjoyed our late lunch/early dinner.

User

Awesome place and delicious food! ���

User

A great place to eat we had 1/2 order of nachos and fish and chips food was excellent. Service excellent and they were very busy

User

Service was great. I loved my meal, the Cauliflower Curry which was tasty, the wife had a Yorker Wrap and thought it was just ok. Waitresses wear those adorable skirts which is a nice touch...

User

Service had gone down hill amd we stopped going, we went last night and had amazing service! Thanks for the good evening

User

Nice atmosphere. Food is ok. We had fish and chips which was really good but a club sandwich that didn't have much chicken in at all and a ceased salad that looked a little old. It's a nice place and staff are great but I think the food can be hit and miss.

User

Had a late supper after watching a movie. The Butter Chicken Boxty and the Salmon Pie were quite good. Even at the late hour, the waitress was attentive and provided quick service.

User

the waitress was very pleasant - the owner is an idiot. Would not allow my 82 year old mother to eat off the kids menu - instead felt it was necessary for her to order a meal that is more than double what she can eat. This WAS one of my husband's and my favorite restaurants but I never again will go there because of this attitude. So instead of offering my mother an option to purchase an $8 kids menu (instead of about double the price for a meal she could not eat) they will lose out on a couple of regular customers. I went to A&W - bought her a $2 buddy burger, she barely ate half of that - but I would much rather throw away 1/2 of a $2 burger than more than 1/2 of a $15 one. Shame on you Fionn MacCool's - that is crappy crappy customer service and I don't know how you could possibly keep your doors open with such incredibly poor attitude.

I am doing my best to spread the word to NOT go to your establishment unless changes to this 'menu selection' attitude and a huge apology is made.





UPDATE Sept 21 - Thank you to Pamela for the chat. I appreciate that you reached out to me and mostly appreciate that you are looking to put forward a suggestion to your HO to ask about having a seniors menu.

I wish to now add that with THIS great attitude I will likely come back - admittedly likely not with my mother but I do feel better about the 'customer service' perspective.

User

Our waitress was good and very tentative. Unfortunately the food was not that great. I had fish with poutine. The fish was bland needed something. I did not receive any sauce for fish, which I had to ask for. We also had Caesar salad which was just ok. I would be interested to see there supper menu to see what the other choices would be to eat. It wasn't terrible but it certainly could of been much better. I will go back again and try something else just to see if it was a off day.

User

Ordered a Caesar to drink .... my gawd! Learn how to make a drink!!! Burnt my mouth and there was no Worcestershire in it. Had to get a side of Clamato and sauce just to drink it!

User

Ordered Appie's. And Entré's arrived first.

Was informed that our first course would be removed from our bill.



Hang on! We ordered them because we wanted them!!

So... Appie's later our meals arrived.

Now my curry was not upto par. I mean this with all respect. But they have changed out the menu and now it's apparent that the food has suffered.



Butter chicken with naan and rice.



Scabby tiny pieces of brown meat chicken in what can only be described as a jar sauce- a pre made centralized cook-in sauce from a jar. 3 teeny pretentious triangles of flat bread (not naan) with a scoop of rice. Oh they sprinkled it with peas- yeah that's real pretty.



Get a grip on ya profile cos ya suck

User

Service was slow. Over priced beer. Undercooked food. Manager offered to compensate and didn’t take the right item off the bill. If at Crossiron mills I recommend Boston Pizza.

User

Interesting to see the other lousy reviews!! Seems to be a theme! We stopped in here today for lunch. The first bites were tasty but the food came out room temperature so we sent it back. The second batch came out warm so we ate it. When the bill came we were expecting a discount for the hassle but they charged us full price. We asked for a manager and "Pam" came to our table with a huge attitude!! We explained why we wanted a discount and she was annoyed but said she would "see what she could do" She adjusted our bill by giving us $1.50 off our total!!! Then to add more insult the server commented on how cheap we were when we didnt leave a tip!!! Unreal!!! Cold food and a lousy unproffesional response from the manager and we are still expected to tip!!! Avoid this place. Go to the food fair or BP or Milestones!! We won't be back!!

User

If there was a lower star I would give it. We went there for dinner (three girlfriends) and one person's meal tasted moldy. She barely ate one forkful and spit it into her napkin. The waitress was was called over and was told it tasted moldy, her response, it's the herbs they use... moldy herbs? No apology was offered just asked would you like something else? We had to ask to see the menu to see what was on ti since we had not memorized it. My friend chose something else and it was not good either so she barely ate any of it. When the bill came it said the original item was "on us" and the price removed. Of course it was "on them" she didn't eat it!!! The second item was on the bill. I asked if there was a discount or something to be offered since the original meal was bad. No said the the waitress you ordered something else. I told her that I would have expected a discount for my friends meal or something, and the reply we got was "we can't just give away free food". So I asked to see the manager, same response. Super disappointing, not even an apology,. I wrote to the company and received a we are sorry we will check into this email to which I replied, please do and let me know the outcome. Nothing since. No surprise. We will never eat there again.



Tonight my husband and I went out to BP and the salad I ordered seemed to be missing a couple of items. When the waitress came by I asked her if the salad was supposed to come with the items and she was super apologetic and said yes, there is a new person in the kitchen and she would take care of it. I thanked her. Lo and behold not only did the salad reappear made properly, but a few minutes later the manager came by and apologized again to which I replied, not a big deal, I understand mistakes happen and he said well the salad is on the house. This, Fionn MacCool's is how you treat a customer!! Bravo BP I will go back to BP and I will sing their praises, whereas I will tell anyone I know not to go to your restaurant. Brutal service, and you obviously do not care about your customers.

User

I was not impresses at all with the shepard pie yorkies...i cut them in half and adked myself wheres the beef? Plus the whipped potatoes were mixed with cream corn which was disgusting...the Caesar salad was so gross. I wont be returning needless to say...

User

The food is lovely (although the chicken wings were smaller and less juicy, but still very tasty), the drinks great and when Doug Taylor plays, the music is the best.

User

Never once had bad service or food here! Always fast, friendly and VERY tasty! This is our favorite spot when we go to Calgary! Only complaint - there isn't one in Lethbridge!!

User

It was music trivia night and we had a blast! Food was excellent!

User

Have been there three times now on Wednesday nights for karaoke. Bartender knew our drink orders from our first visit! Food has been great with large portions and tasty. Perhaps there have been some changes since these other negative reviews. Have been very happy with the experience!

User

Food was excellent as well as our server Sherice. Everything was fantastic. Enjoyed our late lunch/early dinner.

User

Awesome place and delicious food! ���

User

A great place to eat we had 1/2 order of nachos and fish and chips food was excellent. Service excellent and they were very busy

User

Service was great. I loved my meal, the Cauliflower Curry which was tasty, the wife had a Yorker Wrap and thought it was just ok. Waitresses wear those adorable skirts which is a nice touch...

User

Service had gone down hill amd we stopped going, we went last night and had amazing service! Thanks for the good evening

User

Nice atmosphere. Food is ok. We had fish and chips which was really good but a club sandwich that didn't have much chicken in at all and a ceased salad that looked a little old. It's a nice place and staff are great but I think the food can be hit and miss.

User

Had a late supper after watching a movie. The Butter Chicken Boxty and the Salmon Pie were quite good. Even at the late hour, the waitress was attentive and provided quick service.

User

the waitress was very pleasant - the owner is an idiot. Would not allow my 82 year old mother to eat off the kids menu - instead felt it was necessary for her to order a meal that is more than double what she can eat. This WAS one of my husband's and my favorite restaurants but I never again will go there because of this attitude. So instead of offering my mother an option to purchase an $8 kids menu (instead of about double the price for a meal she could not eat) they will lose out on a couple of regular customers. I went to A&W - bought her a $2 buddy burger, she barely ate half of that - but I would much rather throw away 1/2 of a $2 burger than more than 1/2 of a $15 one. Shame on you Fionn MacCool's - that is crappy crappy customer service and I don't know how you could possibly keep your doors open with such incredibly poor attitude.

I am doing my best to spread the word to NOT go to your establishment unless changes to this 'menu selection' attitude and a huge apology is made.





UPDATE Sept 21 - Thank you to Pamela for the chat. I appreciate that you reached out to me and mostly appreciate that you are looking to put forward a suggestion to your HO to ask about having a seniors menu.

I wish to now add that with THIS great attitude I will likely come back - admittedly likely not with my mother but I do feel better about the 'customer service' perspective.

User

Our waitress was good and very tentative. Unfortunately the food was not that great. I had fish with poutine. The fish was bland needed something. I did not receive any sauce for fish, which I had to ask for. We also had Caesar salad which was just ok. I would be interested to see there supper menu to see what the other choices would be to eat. It wasn't terrible but it certainly could of been much better. I will go back again and try something else just to see if it was a off day.

User

Ordered a Caesar to drink .... my gawd! Learn how to make a drink!!! Burnt my mouth and there was no Worcestershire in it. Had to get a side of Clamato and sauce just to drink it!

User

Ordered Appie's. And Entré's arrived first.

Was informed that our first course would be removed from our bill.



Hang on! We ordered them because we wanted them!!

So... Appie's later our meals arrived.

Now my curry was not upto par. I mean this with all respect. But they have changed out the menu and now it's apparent that the food has suffered.



Butter chicken with naan and rice.



Scabby tiny pieces of brown meat chicken in what can only be described as a jar sauce- a pre made centralized cook-in sauce from a jar. 3 teeny pretentious triangles of flat bread (not naan) with a scoop of rice. Oh they sprinkled it with peas- yeah that's real pretty.



Get a grip on ya profile cos ya suck

User

Service was slow. Over priced beer. Undercooked food. Manager offered to compensate and didn’t take the right item off the bill. If at Crossiron mills I recommend Boston Pizza.

User

Interesting to see the other lousy reviews!! Seems to be a theme! We stopped in here today for lunch. The first bites were tasty but the food came out room temperature so we sent it back. The second batch came out warm so we ate it. When the bill came we were expecting a discount for the hassle but they charged us full price. We asked for a manager and "Pam" came to our table with a huge attitude!! We explained why we wanted a discount and she was annoyed but said she would "see what she could do" She adjusted our bill by giving us $1.50 off our total!!! Then to add more insult the server commented on how cheap we were when we didnt leave a tip!!! Unreal!!! Cold food and a lousy unproffesional response from the manager and we are still expected to tip!!! Avoid this place. Go to the food fair or BP or Milestones!! We won't be back!!

User

If there was a lower star I would give it. We went there for dinner (three girlfriends) and one person's meal tasted moldy. She barely ate one forkful and spit it into her napkin. The waitress was was called over and was told it tasted moldy, her response, it's the herbs they use... moldy herbs? No apology was offered just asked would you like something else? We had to ask to see the menu to see what was on ti since we had not memorized it. My friend chose something else and it was not good either so she barely ate any of it. When the bill came it said the original item was "on us" and the price removed. Of course it was "on them" she didn't eat it!!! The second item was on the bill. I asked if there was a discount or something to be offered since the original meal was bad. No said the the waitress you ordered something else. I told her that I would have expected a discount for my friends meal or something, and the reply we got was "we can't just give away free food". So I asked to see the manager, same response. Super disappointing, not even an apology,. I wrote to the company and received a we are sorry we will check into this email to which I replied, please do and let me know the outcome. Nothing since. No surprise. We will never eat there again.



Tonight my husband and I went out to BP and the salad I ordered seemed to be missing a couple of items. When the waitress came by I asked her if the salad was supposed to come with the items and she was super apologetic and said yes, there is a new person in the kitchen and she would take care of it. I thanked her. Lo and behold not only did the salad reappear made properly, but a few minutes later the manager came by and apologized again to which I replied, not a big deal, I understand mistakes happen and he said well the salad is on the house. This, Fionn MacCool's is how you treat a customer!! Bravo BP I will go back to BP and I will sing their praises, whereas I will tell anyone I know not to go to your restaurant. Brutal service, and you obviously do not care about your customers.

User

I was not impresses at all with the shepard pie yorkies...i cut them in half and adked myself wheres the beef? Plus the whipped potatoes were mixed with cream corn which was disgusting...the Caesar salad was so gross. I wont be returning needless to say...

User

The food is lovely (although the chicken wings were smaller and less juicy, but still very tasty), the drinks great and when Doug Taylor plays, the music is the best.

User

Never once had bad service or food here! Always fast, friendly and VERY tasty! This is our favorite spot when we go to Calgary! Only complaint - there isn't one in Lethbridge!!

User

It was music trivia night and we had a blast! Food was excellent!

User

Have been there three times now on Wednesday nights for karaoke. Bartender knew our drink orders from our first visit! Food has been great with large portions and tasty. Perhaps there have been some changes since these other negative reviews. Have been very happy with the experience!

User

Food was excellent as well as our server Sherice. Everything was fantastic. Enjoyed our late lunch/early dinner.

User

Awesome place and delicious food! ���

User

A great place to eat we had 1/2 order of nachos and fish and chips food was excellent. Service excellent and they were very busy

User

Service was great. I loved my meal, the Cauliflower Curry which was tasty, the wife had a Yorker Wrap and thought it was just ok. Waitresses wear those adorable skirts which is a nice touch...

User

Service had gone down hill amd we stopped going, we went last night and had amazing service! Thanks for the good evening

User

Nice atmosphere. Food is ok. We had fish and chips which was really good but a club sandwich that didn't have much chicken in at all and a ceased salad that looked a little old. It's a nice place and staff are great but I think the food can be hit and miss.

User

Had a late supper after watching a movie. The Butter Chicken Boxty and the Salmon Pie were quite good. Even at the late hour, the waitress was attentive and provided quick service.

User

the waitress was very pleasant - the owner is an idiot. Would not allow my 82 year old mother to eat off the kids menu - instead felt it was necessary for her to order a meal that is more than double what she can eat. This WAS one of my husband's and my favorite restaurants but I never again will go there because of this attitude. So instead of offering my mother an option to purchase an $8 kids menu (instead of about double the price for a meal she could not eat) they will lose out on a couple of regular customers. I went to A&W - bought her a $2 buddy burger, she barely ate half of that - but I would much rather throw away 1/2 of a $2 burger than more than 1/2 of a $15 one. Shame on you Fionn MacCool's - that is crappy crappy customer service and I don't know how you could possibly keep your doors open with such incredibly poor attitude.

I am doing my best to spread the word to NOT go to your establishment unless changes to this 'menu selection' attitude and a huge apology is made.





UPDATE Sept 21 - Thank you to Pamela for the chat. I appreciate that you reached out to me and mostly appreciate that you are looking to put forward a suggestion to your HO to ask about having a seniors menu.

I wish to now add that with THIS great attitude I will likely come back - admittedly likely not with my mother but I do feel better about the 'customer service' perspective.

User

Our waitress was good and very tentative. Unfortunately the food was not that great. I had fish with poutine. The fish was bland needed something. I did not receive any sauce for fish, which I had to ask for. We also had Caesar salad which was just ok. I would be interested to see there supper menu to see what the other choices would be to eat. It wasn't terrible but it certainly could of been much better. I will go back again and try something else just to see if it was a off day.

User

Ordered a Caesar to drink .... my gawd! Learn how to make a drink!!! Burnt my mouth and there was no Worcestershire in it. Had to get a side of Clamato and sauce just to drink it!

User

Ordered Appie's. And Entré's arrived first.

Was informed that our first course would be removed from our bill.



Hang on! We ordered them because we wanted them!!

So... Appie's later our meals arrived.

Now my curry was not upto par. I mean this with all respect. But they have changed out the menu and now it's apparent that the food has suffered.



Butter chicken with naan and rice.



Scabby tiny pieces of brown meat chicken in what can only be described as a jar sauce- a pre made centralized cook-in sauce from a jar. 3 teeny pretentious triangles of flat bread (not naan) with a scoop of rice. Oh they sprinkled it with peas- yeah that's real pretty.



Get a grip on ya profile cos ya suck

User

Service was slow. Over priced beer. Undercooked food. Manager offered to compensate and didn’t take the right item off the bill. If at Crossiron mills I recommend Boston Pizza.

User

Interesting to see the other lousy reviews!! Seems to be a theme! We stopped in here today for lunch. The first bites were tasty but the food came out room temperature so we sent it back. The second batch came out warm so we ate it. When the bill came we were expecting a discount for the hassle but they charged us full price. We asked for a manager and "Pam" came to our table with a huge attitude!! We explained why we wanted a discount and she was annoyed but said she would "see what she could do" She adjusted our bill by giving us $1.50 off our total!!! Then to add more insult the server commented on how cheap we were when we didnt leave a tip!!! Unreal!!! Cold food and a lousy unproffesional response from the manager and we are still expected to tip!!! Avoid this place. Go to the food fair or BP or Milestones!! We won't be back!!

User

If there was a lower star I would give it. We went there for dinner (three girlfriends) and one person's meal tasted moldy. She barely ate one forkful and spit it into her napkin. The waitress was was called over and was told it tasted moldy, her response, it's the herbs they use... moldy herbs? No apology was offered just asked would you like something else? We had to ask to see the menu to see what was on ti since we had not memorized it. My friend chose something else and it was not good either so she barely ate any of it. When the bill came it said the original item was "on us" and the price removed. Of course it was "on them" she didn't eat it!!! The second item was on the bill. I asked if there was a discount or something to be offered since the original meal was bad. No said the the waitress you ordered something else. I told her that I would have expected a discount for my friends meal or something, and the reply we got was "we can't just give away free food". So I asked to see the manager, same response. Super disappointing, not even an apology,. I wrote to the company and received a we are sorry we will check into this email to which I replied, please do and let me know the outcome. Nothing since. No surprise. We will never eat there again.



Tonight my husband and I went out to BP and the salad I ordered seemed to be missing a couple of items. When the waitress came by I asked her if the salad was supposed to come with the items and she was super apologetic and said yes, there is a new person in the kitchen and she would take care of it. I thanked her. Lo and behold not only did the salad reappear made properly, but a few minutes later the manager came by and apologized again to which I replied, not a big deal, I understand mistakes happen and he said well the salad is on the house. This, Fionn MacCool's is how you treat a customer!! Bravo BP I will go back to BP and I will sing their praises, whereas I will tell anyone I know not to go to your restaurant. Brutal service, and you obviously do not care about your customers.

User

I was not impresses at all with the shepard pie yorkies...i cut them in half and adked myself wheres the beef? Plus the whipped potatoes were mixed with cream corn which was disgusting...the Caesar salad was so gross. I wont be returning needless to say...

User

The food is lovely (although the chicken wings were smaller and less juicy, but still very tasty), the drinks great and when Doug Taylor plays, the music is the best.

User

Never once had bad service or food here! Always fast, friendly and VERY tasty! This is our favorite spot when we go to Calgary! Only complaint - there isn't one in Lethbridge!!

User

It was music trivia night and we had a blast! Food was excellent!

User

Have been there three times now on Wednesday nights for karaoke. Bartender knew our drink orders from our first visit! Food has been great with large portions and tasty. Perhaps there have been some changes since these other negative reviews. Have been very happy with the experience!

User

Food was excellent as well as our server Sherice. Everything was fantastic. Enjoyed our late lunch/early dinner.

User

Awesome place and delicious food! ���

User

A great place to eat we had 1/2 order of nachos and fish and chips food was excellent. Service excellent and they were very busy

User

Service was great. I loved my meal, the Cauliflower Curry which was tasty, the wife had a Yorker Wrap and thought it was just ok. Waitresses wear those adorable skirts which is a nice touch...

User

Service had gone down hill amd we stopped going, we went last night and had amazing service! Thanks for the good evening

User

Nice atmosphere. Food is ok. We had fish and chips which was really good but a club sandwich that didn't have much chicken in at all and a ceased salad that looked a little old. It's a nice place and staff are great but I think the food can be hit and miss.

User

Had a late supper after watching a movie. The Butter Chicken Boxty and the Salmon Pie were quite good. Even at the late hour, the waitress was attentive and provided quick service.

User

the waitress was very pleasant - the owner is an idiot. Would not allow my 82 year old mother to eat off the kids menu - instead felt it was necessary for her to order a meal that is more than double what she can eat. This WAS one of my husband's and my favorite restaurants but I never again will go there because of this attitude. So instead of offering my mother an option to purchase an $8 kids menu (instead of about double the price for a meal she could not eat) they will lose out on a couple of regular customers. I went to A&W - bought her a $2 buddy burger, she barely ate half of that - but I would much rather throw away 1/2 of a $2 burger than more than 1/2 of a $15 one. Shame on you Fionn MacCool's - that is crappy crappy customer service and I don't know how you could possibly keep your doors open with such incredibly poor attitude.

I am doing my best to spread the word to NOT go to your establishment unless changes to this 'menu selection' attitude and a huge apology is made.





UPDATE Sept 21 - Thank you to Pamela for the chat. I appreciate that you reached out to me and mostly appreciate that you are looking to put forward a suggestion to your HO to ask about having a seniors menu.

I wish to now add that with THIS great attitude I will likely come back - admittedly likely not with my mother but I do feel better about the 'customer service' perspective.

User

Our waitress was good and very tentative. Unfortunately the food was not that great. I had fish with poutine. The fish was bland needed something. I did not receive any sauce for fish, which I had to ask for. We also had Caesar salad which was just ok. I would be interested to see there supper menu to see what the other choices would be to eat. It wasn't terrible but it certainly could of been much better. I will go back again and try something else just to see if it was a off day.

User

Ordered a Caesar to drink .... my gawd! Learn how to make a drink!!! Burnt my mouth and there was no Worcestershire in it. Had to get a side of Clamato and sauce just to drink it!

User

Ordered Appie's. And Entré's arrived first.

Was informed that our first course would be removed from our bill.



Hang on! We ordered them because we wanted them!!

So... Appie's later our meals arrived.

Now my curry was not upto par. I mean this with all respect. But they have changed out the menu and now it's apparent that the food has suffered.



Butter chicken with naan and rice.



Scabby tiny pieces of brown meat chicken in what can only be described as a jar sauce- a pre made centralized cook-in sauce from a jar. 3 teeny pretentious triangles of flat bread (not naan) with a scoop of rice. Oh they sprinkled it with peas- yeah that's real pretty.



Get a grip on ya profile cos ya suck

User

Service was slow. Over priced beer. Undercooked food. Manager offered to compensate and didn’t take the right item off the bill. If at Crossiron mills I recommend Boston Pizza.

User

Interesting to see the other lousy reviews!! Seems to be a theme! We stopped in here today for lunch. The first bites were tasty but the food came out room temperature so we sent it back. The second batch came out warm so we ate it. When the bill came we were expecting a discount for the hassle but they charged us full price. We asked for a manager and "Pam" came to our table with a huge attitude!! We explained why we wanted a discount and she was annoyed but said she would "see what she could do" She adjusted our bill by giving us $1.50 off our total!!! Then to add more insult the server commented on how cheap we were when we didnt leave a tip!!! Unreal!!! Cold food and a lousy unproffesional response from the manager and we are still expected to tip!!! Avoid this place. Go to the food fair or BP or Milestones!! We won't be back!!

User

If there was a lower star I would give it. We went there for dinner (three girlfriends) and one person's meal tasted moldy. She barely ate one forkful and spit it into her napkin. The waitress was was called over and was told it tasted moldy, her response, it's the herbs they use... moldy herbs? No apology was offered just asked would you like something else? We had to ask to see the menu to see what was on ti since we had not memorized it. My friend chose something else and it was not good either so she barely ate any of it. When the bill came it said the original item was "on us" and the price removed. Of course it was "on them" she didn't eat it!!! The second item was on the bill. I asked if there was a discount or something to be offered since the original meal was bad. No said the the waitress you ordered something else. I told her that I would have expected a discount for my friends meal or something, and the reply we got was "we can't just give away free food". So I asked to see the manager, same response. Super disappointing, not even an apology,. I wrote to the company and received a we are sorry we will check into this email to which I replied, please do and let me know the outcome. Nothing since. No surprise. We will never eat there again.



Tonight my husband and I went out to BP and the salad I ordered seemed to be missing a couple of items. When the waitress came by I asked her if the salad was supposed to come with the items and she was super apologetic and said yes, there is a new person in the kitchen and she would take care of it. I thanked her. Lo and behold not only did the salad reappear made properly, but a few minutes later the manager came by and apologized again to which I replied, not a big deal, I understand mistakes happen and he said well the salad is on the house. This, Fionn MacCool's is how you treat a customer!! Bravo BP I will go back to BP and I will sing their praises, whereas I will tell anyone I know not to go to your restaurant. Brutal service, and you obviously do not care about your customers.

User

I was not impresses at all with the shepard pie yorkies...i cut them in half and adked myself wheres the beef? Plus the whipped potatoes were mixed with cream corn which was disgusting...the Caesar salad was so gross. I wont be returning needless to say...

User

The food is lovely (although the chicken wings were smaller and less juicy, but still very tasty), the drinks great and when Doug Taylor plays, the music is the best.

User

Never once had bad service or food here! Always fast, friendly and VERY tasty! This is our favorite spot when we go to Calgary! Only complaint - there isn't one in Lethbridge!!

User

It was music trivia night and we had a blast! Food was excellent!

User

Have been there three times now on Wednesday nights for karaoke. Bartender knew our drink orders from our first visit! Food has been great with large portions and tasty. Perhaps there have been some changes since these other negative reviews. Have been very happy with the experience!

User

Food was excellent as well as our server Sherice. Everything was fantastic. Enjoyed our late lunch/early dinner.

User

Awesome place and delicious food! ���

User

A great place to eat we had 1/2 order of nachos and fish and chips food was excellent. Service excellent and they were very busy

User

Service was great. I loved my meal, the Cauliflower Curry which was tasty, the wife had a Yorker Wrap and thought it was just ok. Waitresses wear those adorable skirts which is a nice touch...

User

Service had gone down hill amd we stopped going, we went last night and had amazing service! Thanks for the good evening

User

Nice atmosphere. Food is ok. We had fish and chips which was really good but a club sandwich that didn't have much chicken in at all and a ceased salad that looked a little old. It's a nice place and staff are great but I think the food can be hit and miss.

User

Had a late supper after watching a movie. The Butter Chicken Boxty and the Salmon Pie were quite good. Even at the late hour, the waitress was attentive and provided quick service.

User

the waitress was very pleasant - the owner is an idiot. Would not allow my 82 year old mother to eat off the kids menu - instead felt it was necessary for her to order a meal that is more than double what she can eat. This WAS one of my husband's and my favorite restaurants but I never again will go there because of this attitude. So instead of offering my mother an option to purchase an $8 kids menu (instead of about double the price for a meal she could not eat) they will lose out on a couple of regular customers. I went to A&W - bought her a $2 buddy burger, she barely ate half of that - but I would much rather throw away 1/2 of a $2 burger than more than 1/2 of a $15 one. Shame on you Fionn MacCool's - that is crappy crappy customer service and I don't know how you could possibly keep your doors open with such incredibly poor attitude.

I am doing my best to spread the word to NOT go to your establishment unless changes to this 'menu selection' attitude and a huge apology is made.





UPDATE Sept 21 - Thank you to Pamela for the chat. I appreciate that you reached out to me and mostly appreciate that you are looking to put forward a suggestion to your HO to ask about having a seniors menu.

I wish to now add that with THIS great attitude I will likely come back - admittedly likely not with my mother but I do feel better about the 'customer service' perspective.

User

Our waitress was good and very tentative. Unfortunately the food was not that great. I had fish with poutine. The fish was bland needed something. I did not receive any sauce for fish, which I had to ask for. We also had Caesar salad which was just ok. I would be interested to see there supper menu to see what the other choices would be to eat. It wasn't terrible but it certainly could of been much better. I will go back again and try something else just to see if it was a off day.

User

Ordered a Caesar to drink .... my gawd! Learn how to make a drink!!! Burnt my mouth and there was no Worcestershire in it. Had to get a side of Clamato and sauce just to drink it!

User

Ordered Appie's. And Entré's arrived first.

Was informed that our first course would be removed from our bill.



Hang on! We ordered them because we wanted them!!

So... Appie's later our meals arrived.

Now my curry was not upto par. I mean this with all respect. But they have changed out the menu and now it's apparent that the food has suffered.



Butter chicken with naan and rice.



Scabby tiny pieces of brown meat chicken in what can only be described as a jar sauce- a pre made centralized cook-in sauce from a jar. 3 teeny pretentious triangles of flat bread (not naan) with a scoop of rice. Oh they sprinkled it with peas- yeah that's real pretty.



Get a grip on ya profile cos ya suck

User

Service was slow. Over priced beer. Undercooked food. Manager offered to compensate and didn’t take the right item off the bill. If at Crossiron mills I recommend Boston Pizza.

User

Interesting to see the other lousy reviews!! Seems to be a theme! We stopped in here today for lunch. The first bites were tasty but the food came out room temperature so we sent it back. The second batch came out warm so we ate it. When the bill came we were expecting a discount for the hassle but they charged us full price. We asked for a manager and "Pam" came to our table with a huge attitude!! We explained why we wanted a discount and she was annoyed but said she would "see what she could do" She adjusted our bill by giving us $1.50 off our total!!! Then to add more insult the server commented on how cheap we were when we didnt leave a tip!!! Unreal!!! Cold food and a lousy unproffesional response from the manager and we are still expected to tip!!! Avoid this place. Go to the food fair or BP or Milestones!! We won't be back!!

User

If there was a lower star I would give it. We went there for dinner (three girlfriends) and one person's meal tasted moldy. She barely ate one forkful and spit it into her napkin. The waitress was was called over and was told it tasted moldy, her response, it's the herbs they use... moldy herbs? No apology was offered just asked would you like something else? We had to ask to see the menu to see what was on ti since we had not memorized it. My friend chose something else and it was not good either so she barely ate any of it. When the bill came it said the original item was "on us" and the price removed. Of course it was "on them" she didn't eat it!!! The second item was on the bill. I asked if there was a discount or something to be offered since the original meal was bad. No said the the waitress you ordered something else. I told her that I would have expected a discount for my friends meal or something, and the reply we got was "we can't just give away free food". So I asked to see the manager, same response. Super disappointing, not even an apology,. I wrote to the company and received a we are sorry we will check into this email to which I replied, please do and let me know the outcome. Nothing since. No surprise. We will never eat there again.



Tonight my husband and I went out to BP and the salad I ordered seemed to be missing a couple of items. When the waitress came by I asked her if the salad was supposed to come with the items and she was super apologetic and said yes, there is a new person in the kitchen and she would take care of it. I thanked her. Lo and behold not only did the salad reappear made properly, but a few minutes later the manager came by and apologized again to which I replied, not a big deal, I understand mistakes happen and he said well the salad is on the house. This, Fionn MacCool's is how you treat a customer!! Bravo BP I will go back to BP and I will sing their praises, whereas I will tell anyone I know not to go to your restaurant. Brutal service, and you obviously do not care about your customers.

User

I was not impresses at all with the shepard pie yorkies...i cut them in half and adked myself wheres the beef? Plus the whipped potatoes were mixed with cream corn which was disgusting...the Caesar salad was so gross. I wont be returning needless to say...

User

The food is lovely (although the chicken wings were smaller and less juicy, but still very tasty), the drinks great and when Doug Taylor plays, the music is the best.

User

Never once had bad service or food here! Always fast, friendly and VERY tasty! This is our favorite spot when we go to Calgary! Only complaint - there isn't one in Lethbridge!!

User

It was music trivia night and we had a blast! Food was excellent!

User

Have been there three times now on Wednesday nights for karaoke. Bartender knew our drink orders from our first visit! Food has been great with large portions and tasty. Perhaps there have been some changes since these other negative reviews. Have been very happy with the experience!

User

Food was excellent as well as our server Sherice. Everything was fantastic. Enjoyed our late lunch/early dinner.

User

Awesome place and delicious food! ���

User

A great place to eat we had 1/2 order of nachos and fish and chips food was excellent. Service excellent and they were very busy

User

Service was great. I loved my meal, the Cauliflower Curry which was tasty, the wife had a Yorker Wrap and thought it was just ok. Waitresses wear those adorable skirts which is a nice touch...

User

Service had gone down hill amd we stopped going, we went last night and had amazing service! Thanks for the good evening

User

Nice atmosphere. Food is ok. We had fish and chips which was really good but a club sandwich that didn't have much chicken in at all and a ceased salad that looked a little old. It's a nice place and staff are great but I think the food can be hit and miss.

User

Had a late supper after watching a movie. The Butter Chicken Boxty and the Salmon Pie were quite good. Even at the late hour, the waitress was attentive and provided quick service.

User

the waitress was very pleasant - the owner is an idiot. Would not allow my 82 year old mother to eat off the kids menu - instead felt it was necessary for her to order a meal that is more than double what she can eat. This WAS one of my husband's and my favorite restaurants but I never again will go there because of this attitude. So instead of offering my mother an option to purchase an $8 kids menu (instead of about double the price for a meal she could not eat) they will lose out on a couple of regular customers. I went to A&W - bought her a $2 buddy burger, she barely ate half of that - but I would much rather throw away 1/2 of a $2 burger than more than 1/2 of a $15 one. Shame on you Fionn MacCool's - that is crappy crappy customer service and I don't know how you could possibly keep your doors open with such incredibly poor attitude.

I am doing my best to spread the word to NOT go to your establishment unless changes to this 'menu selection' attitude and a huge apology is made.





UPDATE Sept 21 - Thank you to Pamela for the chat. I appreciate that you reached out to me and mostly appreciate that you are looking to put forward a suggestion to your HO to ask about having a seniors menu.

I wish to now add that with THIS great attitude I will likely come back - admittedly likely not with my mother but I do feel better about the 'customer service' perspective.

User

Our waitress was good and very tentative. Unfortunately the food was not that great. I had fish with poutine. The fish was bland needed something. I did not receive any sauce for fish, which I had to ask for. We also had Caesar salad which was just ok. I would be interested to see there supper menu to see what the other choices would be to eat. It wasn't terrible but it certainly could of been much better. I will go back again and try something else just to see if it was a off day.

User

Ordered a Caesar to drink .... my gawd! Learn how to make a drink!!! Burnt my mouth and there was no Worcestershire in it. Had to get a side of Clamato and sauce just to drink it!

User

Ordered Appie's. And Entré's arrived first.

Was informed that our first course would be removed from our bill.



Hang on! We ordered them because we wanted them!!

So... Appie's later our meals arrived.

Now my curry was not upto par. I mean this with all respect. But they have changed out the menu and now it's apparent that the food has suffered.



Butter chicken with naan and rice.



Scabby tiny pieces of brown meat chicken in what can only be described as a jar sauce- a pre made centralized cook-in sauce from a jar. 3 teeny pretentious triangles of flat bread (not naan) with a scoop of rice. Oh they sprinkled it with peas- yeah that's real pretty.



Get a grip on ya profile cos ya suck

User

Service was slow. Over priced beer. Undercooked food. Manager offered to compensate and didn’t take the right item off the bill. If at Crossiron mills I recommend Boston Pizza.

User

Interesting to see the other lousy reviews!! Seems to be a theme! We stopped in here today for lunch. The first bites were tasty but the food came out room temperature so we sent it back. The second batch came out warm so we ate it. When the bill came we were expecting a discount for the hassle but they charged us full price. We asked for a manager and "Pam" came to our table with a huge attitude!! We explained why we wanted a discount and she was annoyed but said she would "see what she could do" She adjusted our bill by giving us $1.50 off our total!!! Then to add more insult the server commented on how cheap we were when we didnt leave a tip!!! Unreal!!! Cold food and a lousy unproffesional response from the manager and we are still expected to tip!!! Avoid this place. Go to the food fair or BP or Milestones!! We won't be back!!

User

If there was a lower star I would give it. We went there for dinner (three girlfriends) and one person's meal tasted moldy. She barely ate one forkful and spit it into her napkin. The waitress was was called over and was told it tasted moldy, her response, it's the herbs they use... moldy herbs? No apology was offered just asked would you like something else? We had to ask to see the menu to see what was on ti since we had not memorized it. My friend chose something else and it was not good either so she barely ate any of it. When the bill came it said the original item was "on us" and the price removed. Of course it was "on them" she didn't eat it!!! The second item was on the bill. I asked if there was a discount or something to be offered since the original meal was bad. No said the the waitress you ordered something else. I told her that I would have expected a discount for my friends meal or something, and the reply we got was "we can't just give away free food". So I asked to see the manager, same response. Super disappointing, not even an apology,. I wrote to the company and received a we are sorry we will check into this email to which I replied, please do and let me know the outcome. Nothing since. No surprise. We will never eat there again.



Tonight my husband and I went out to BP and the salad I ordered seemed to be missing a couple of items. When the waitress came by I asked her if the salad was supposed to come with the items and she was super apologetic and said yes, there is a new person in the kitchen and she would take care of it. I thanked her. Lo and behold not only did the salad reappear made properly, but a few minutes later the manager came by and apologized again to which I replied, not a big deal, I understand mistakes happen and he said well the salad is on the house. This, Fionn MacCool's is how you treat a customer!! Bravo BP I will go back to BP and I will sing their praises, whereas I will tell anyone I know not to go to your restaurant. Brutal service, and you obviously do not care about your customers.

User

I was not impresses at all with the shepard pie yorkies...i cut them in half and adked myself wheres the beef? Plus the whipped potatoes were mixed with cream corn which was disgusting...the Caesar salad was so gross. I wont be returning needless to say...

More about Fionn Maccool'S Cross Iron

Fionn Maccool'S Cross Iron is located at 261055 Crossiron Blvd. Unit 512, Rocky View County, Alberta T4A 0G3
403-514-6033