First Choice Haircutters

ive been here twice now and the first time was for bangs, it was good since it was just bangs but I've recently just whent again and I've asked to keep my hair long enough to curl yet the guy still chopped most of my hair off and left barely 1 inch on the sides and making the top the only place with long hair. TERRIBLE!

still a good haircut if I asked for it this way but it was NOTHING like what I asked for!! im freaking out over it!!!

employees need to learn what the customer asks for

This is the worst place to get a haircut on. The first time i came in this lady with short hair was very rude to me. Then before I get my haircut I made it clear about 5 times that I dont want my top to be trimmed. Guess what? She trimmed it about 5 mins after I said I dont want it trimmed. Talk about accomodating to your clients needs. Then after she trimmed my hair, I noticed there was some longer hair that needs to be even out. I showed it to her and measured my fingers to it, she then said "no it is what it is". I would never come back to this place because of this person, even though one of their hairstylist was actually great

1 star is being too generous in my opinion. I went in a few months back to have my hair dyed. I wanted a lighter shade of blonde. The lady that did my hair (I don't remember her name) used a high level bleach. After the process was done it was almost a platinum colour which was too light for my liking, she put a toner on it which helped the colour significantly. But I left with a very irritated scalp. Within a few days my scalp was covered in red spots everywhere and was extremely itchy. The spots eventually formed scabs and at that point I called and complained but they were not helpful. A week later my boyfriend went to the same one for a haircut. While we were there I took the opportunity to show them in person what happened to my scalp. The lady that did my hair told me my head was like that before (which it WASN'T) and they didn't help they said I could use aloe Vera on my head. I was not satisfied with their resistance to offer my money back or give my boyfriend a free haircut and left unsatisfied. I called once more and left a message for the manager explaining my situation and never heard back. It's been probably 4 months since I had this done and my scalp hasn't been the same it's itchy and flaky and the spots are still there. I'll never be going back and I'll be sharing my experience with all my friends. Thanks for the chemical burns and taking 80$ out of my pocket while causing me months of pain. Really appreciate it.

It doesn't help either that I'm a student and I don't get to pamper myself often I go in to do my hair maybe once a year and the one time I go in this s*** happens to me.

I like the fast affordable service and I have been going there for years! Most often I come out with fab looking hair! There has been the odd time I was not happy and went back to get it fixed. I would like to see a greater focus towards Customer Satisfaction. If I am not happy and go back, I want it fixed without any argument as to what is "normal" or not.

I was very sceptical about going here as the price was very affordable. The service was fast. The quality of my cut was as good or better than my regular fancy salon. I also brought my 5 year old daughter who is afraid, the staff created an open safe environment. As a result she had a positive experience and would love to come back again! Thanks