Fitness Group Canada

Absolute mess of a gym. You can”t get a hold of anyone to talk to unless you go there? And even when you go there the manager is never there. My 3 year contract ended 2 months ago, and they will not stop taking money out of my account. And I can’t get hold of anyone to stop it. I will have to go through my bank. It’s sad when a gym is nothing but a money grab. I suggest to anyone to go to a proper gym with management who know what they are doing.
Thanks

I'm a long time member and I prefer this local gym over the big-box gyms. Fitness Group has all the equipment you will need to get your workout in.

Non-renewing after a year + of membership.

Membership prices very competitive, 24hr access is convenient.

Bathrooms and equipment consistently dirty and in need of repairs. Stereo in group-class studio broken for weeks.

Staff bring their children to work while on shift, despite being an adult-only facility, no child-care offered.

Emails to Management regarding these issues go unanswered/disregarded.

Love this gym!! The staff as well as the personal trainers are amazing! Super friendly and they really believe in you and your goals and push you to achieve them. The gym is clean and has a nice steady flow of people coming in instead of getting super packed at certain times, so you're never stuck waiting forever for a machine. Prices are flexible, which is nice incase you go through a rough patch like so many of us do. I wont go to any other gym after being here. AND now its 24/7 :D

Want to be positive but really hard about this gym. Been there for 6 years faithfully , Shane the owner does not seem to care about cleanliness at all. All the machines with screens have no cable on them , even getting towels on a daily is difficult their usually wet and limited. Steam room is always down and the staff don't really seemed to be trained to answer any questions. Now cancelling my membership , been double charged twice and now Shane does not return any calls of messages left for him. Sorry usually positive , but a bad business is a bad business good luck in the future

Was at this gym for 3 years (my review may be a little dated because of that) until I moved and it became too inconvenient. Basically it's a favorably priced gym with flexible payment options, but you do get what you pay for to a degree. The good things are it was never crazy busy like the bigger franchise gyms can be, had sufficient equipment, and it was fairly clean and well maintained. The bad was that the sauna worked half the time, the change rooms were small to the point you'd have to wait for a shower at busy times, and the crowd wasn't the best of the gyms I've gone to. All in all it's a decent option at a favorable price point.

I was at that gym for three year, decided i needed a change of environment. My membership was up for renewal in September 2016, so i decide not to renew. Well its March 2017 and both my credit cards are being charged each month. Don't believe management that they will reverse charges, call your credit card company and report fraud and change your cards. These guys will make promises and never keep them. Not a bad place but they will keep your card on file and keep charging it.
Remember: A thief will steal your money but a liar will steal your reality. These guys are both liars and thieves. (From a song i heard).