Fix Auto Calgary Airport

Wonderful bodyshop who are friendly and do great work!!

I had initially put up a great review for an insurance claim that was referred to them. However once I took my vehicle home and I washed it I was not pleased with what I found. Overspray all over the car which they believed was not their fault. Also the interior was not clean and if it was then it was an extremely poor job as there were oil stains and smears on the windows of the vehicle and on the console.
I had also discussed getting other work done to the vehicle while it was in which I was paying for which was over $1,755.
They said they would take care of it including rock chips which they would do as complimentary.
They told me to bring it on in and they would buff it which would resolve my so called issues with the exterior.
So then second round I bring the vehicle home and after their buffing of the overspray the rock chips covered up were obvious. They were done merely with what looked like a paint pen and it looks worse than what it was before. They said it was either that or replace the bumper (and anyway that is what dealers give new car purchasers)? That this was going to deter rust.........when I was told the bumper was plastic in the same sentence? I am not please and I would not recommend this body shop and I have also let my insurance company know of the dissatisfaction. Had I know that the rock chips would simply be painted over (not even a matching color) I would not have gone that route.
It is like they rush at the last minute to get things done and this is what happens.
I am no longer recommending this shop to anyone.

The staff's are very friendly and nice people

Customer service is terrible... they almost dont take pride in your vehicle, they try to do it as fast as possible without any consideration about how it looks and they have a tendency to break more parts without fixing them, they just put it together in hopes you dont figure out... when you go back to get the repairs resolved for there mistakes they almost ignore you and give you every excuse to not fix it! WILL NEVER GO THERE AGAIN! NOR WILL I EVER REFER PEOPLE HERE!!!

Very very bad behaviors from the GM. There's nothing called Customer service.. When I dropped off the car, they told me it will take 4 days to complete. On the 4th day when I called, with a lot of excuses, they asked me 1 more day, but it was the weekend so I had to pay 3 days extra for my rental. Then I called Monday and That was the mistake I did, he just brushed me off when I said the rental is costing me money. He said, "Its not my problem, its your problem", I was shocked when he (Ivan John) said that.. Lastly, when I picked up the Car, he took the payment and gave me the invoice, didn't even walked me out of the office or even explaining what he did to my car... Insane. If you are doing a repair from your own pocket, don't go to this company... they don't care... very bad Customer Service.