Grande Prairie Animal Hospital

3 weeks ago, I had to lay my best friend to rest. It happend really quick and really suddenly. Everyone who was involved was beyond helpful, compassionate, and caring. Thank you for making my boys last bit good, and thank you for being such an incredible vet clinic. You guys are incredible.

Brought my cat here for surgery, they rebandaged her IV wound since it was still bleeding. However, it was much too tight and I didnt realize it till I noticed a lot of swelling. Lots of blood had started pooling. I called other vets for ER, and was told they shouldnt give you your pet back with a bandage on that. It took over an hour to get and get it off. I've had to tear my room a part and wrestle her down just to get to her. This incident has definitely scarred not only my cat but myself as it was so stressful. Especially out of surgery this has put a lot of stress on her wounds and stitches as well. Never coming here again, wish I knew this over 500 dollars ago 👎🏻

We had to go there to put our family cat down, staff was incredible with us, especially our children. If we had another pet, we would go back for his/her care.

I love the ladys in there they are always soo good with our dogs and the dogs are so calm and just let the ladys do what they need to... They are always smileing :)

Very friendly and caring about you and your furry friends! Their prices are reasonable, and they are quite accommodating when it comes to booking appointments.

My chocolate lab today hurt herself to the point she was bleeding from the ears and worse yet was shaking those ears so hard it was causing more damage as well as causing blood spray. I went to two other vet clinics in town where I was told that no one could see her and that she would just have to suffer until Monday unless I wanted to wait a couple of hours and call in a vet as an emergency. For a $150.00 call out fee might I add plus what ever the treatment cost were. But the worst is she would have to suffer for 2 more hours. I finally found this clinic, where right away my dog was helped so she couldn’t hurt herself anymore and I was taught how to help her. I can’t thank the technician enough, he was caring and thoughtful. Exactly who you want helping your beloved pet when they are hurt. Thank you so much.

The staff here are caring to you and your pet they even comfort you when you have to do the unexpected.

Unfortunately, I'm new to town and went here. My pet was misdiagnosed and given medication she didn't need. It made her sick for her last days on earth. I paid over $500 for my visit and was the one that needed to call them to find out the results of my pet's blood work when I hadn't heard back from them a week later. When she continued to go downhill, I called and all they recommended were more tests - instead of seeing what another vet in town felt in seconds - a baseball sized tumour on my dog's underbelly. When I called them for guidance, I was chastised for not having brought in a urine sample, which I had done first thing the next morning after our appointment, and which the front desk receptionist threw out because he didn't see one recommended on my dog's medical record. Save yourself time, money, and heartache - make a b-line for Dr. George's office around the corner instead so your pet and you can get the treatment you deserve.

Worst office ever terrible front staff would not recommend going there.

We brought our 17 year old very loved dog in to be euthanized. Our experience at the clinic was HORRIBLE. For the love of your pets please do not take them into this clinic. We had been told it is a peaceful process and the animal is given something to relax them. They did not do this step our dog was euthanized from a standing position so fell to the table upon dying. Sorry to be so graphic but people need to know the truth. That was after standing in the waiting room for 10 min while they made sure they got our payment and then been given a room with a cold metal table with a small blanket for him. While we were in the room they did not even have the respect to keep their joking and laughing quiet. Shame on this clinic!!

This was a few months back - Had an emergency and was able to talk to a doctor right away during late hours. Very helpful.

I brought my dog in to get euthanized because of bone cancer. I'm sitting down, trying to hold back the tears, and the kid at the counter asks me why I'm getting her euthanized. Can't he see that on his computer? If not, ask the nurse or something, not me for Christ sake. Then it's time, I bring her in the room, the nurse comes in and starts calling her, "bud", not even the decency to look her name up or even her gender before coming in.
Maybe it's me that wasn't in a good frame of mind but, I just don't think that that was very professional. In a lot of cases, people are closer to their pets than they are to other people.
I think it's time for the staff to have a long hard look at bed side manners.

Roger DiCicco

Friendly & helpful staff. Have never found they try to upsell me or book more appointments just to make money.

Great service and care for my cat. Even phone me to follow up with her. Prices are reasonable and the vet only does what is necessary and needed. They do not ordering a bunch of expensive tests just because.