Greatwest Kenworth Ltd

Monday: 07:30 - 18:30
Tuesday: 07:30 - 18:30
Wednesday: 07:30 - 18:30
Thursday: 07:30 - 18:30
Friday: 07:30 - 18:30
Saturday: 07:00 - 17:30
Sunday: -

About Greatwest Kenworth Ltd

From long haul and construction to oil field, GreatWest Kenworth is the leading service provider for all of your trucking needs.

Reviews

User

This 2019 Kenworth T800 is one of the toughest and heaviest brutes around. Packing a punch with a 40K twin steer front axle, 69K tridem rear axle and a 565HP Cummins X15 engine, its sure to always get the job done!
Great West Kenworth LTD
Address: 5909 6th street S.E Calgary Alberta
... Full Truck specs: 565HP Cummins X15 18 Speed Transmission 4.30 Gear Ratio 69K Rear Axle Twin Steer 40K Front Axle 42" Modular Sleeper Stock# 999250
For any inquiries or additional information check out this truck on our Website or call 403-253-7555!
Inventory Link: https://www.greatwestkenworth.com/invento ry/… Website: https://www.greatwestkenworth.com/
facebook: https://www.facebook.com/GWKenworth
Instagram: https://www.instagram.com/gwkenworth
Twitter: https://twitter.com/gwkenworth
LinkedIn: https://www.linkedin.com/in/greatwest...< br> Careers: https://www.indeedjobs.com/great-west...< br> See More

User

It's Wheel Wednesday! Tell us, which Classic design do you prefer? . . . .... #kenworth #gwkenworth #wheelwednesday #wheels #aluminium
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User

Get a truck that's built perfectly to handle the job from the ground up, like this brand new 2018 Kenworth T800! Featuring a modern Fassi F360SE.24 Articulated Material handling crane, 25' Deck and a 525HP Cummins X15 engine to move it all around!
Full truck specs: -525HP Cummins X15 -18 Speed Transmission... -69K Tridem Rear axle -20K Front Axle -4.10 Ratio -280WB -4 way locks
For any inquiries or additional information check out this truck on our Website at: https://www.greatwestkenworth.com/invento ry/… Or Contact our professional sales team at 403-253-7555 Don't forget to ask about our flexible in house leasing and financing options!
#kenworth #gwkenworth #t800 #crane #truck #sales #dealership
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User

Check out the recently unveiled Kenworth W990! This brand new model modernizes the classic Kenworth look on the outside and adds all the new luxury features you'd expect on the inside! What do you think of the new W990? Tell us in the comments!
#kenworth #gwkenworth #kw #trucks #new #w990

User

The Kenworth Bug taking a peek out wondering where fall went. Stay warm and drive safe everyone!
#alberta #calgary #snow #fall #kenworth #dealership #yyc

User

One of our great looking units made it down to Concreteworks 2018! Thanks also to Concord Concrete Pumps International for put this amazing T880 together!
#kenworth #greatwestkenworth #concreteworks #newtruck #t880

User

This decked out 2019 Kenworth T800 features a massive 86" studio sleeper with the perfect specs to make sure you ride around in comfort and style! 1 of 3 currently available, in red white or black!
For additional information Call 403-253-7555 and ask for one of our friendly sales associates!
Inventory link: http://www.greatwestkenworth.com/inve... ... Website: http://www.greatwestkenworth.com Instagram: https://www.instagram.com/gwkenworth Twitter: https://twitter.com/gwkenworth LinkedIn: https://www.linkedin.com/in/greatwest... Careers: https://www.indeedjobs.com/great-west...< br> Great West Kenworth LTD Address: 5909 6th street S.E Calgary Alberta
Full Truck specs: 510HP Paccar MX13 13 Speed Ultrashift Transmission 3.36 Gear Ratio 40K Rear Axle 13.2K Front Axle AG400L suspension 86" ACA Studio Sleeper Stock# 94897
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User

Here's a little Front End Friday to end off your week! These new arrival highway spec T800's are ready to go to work. Give us a call at 403-253-7555 for more details!
#Kenworth #t800 #trucks #frontendfriday #newtrucks #sales #yyc

User

It might be cold and snowy outside but you can get a warm welcome from one of our friendly staff in the Red Deer branch!
#snow #cold #reddeer #kenworth #greatwestkenworth

User

Looking for a Service Manager in Grande Prairie. Click doe more information and on other opportunities in Parts and Service: http://www.greatwestkenworth.com/careers/

User

It looks like its almost that time of year again! Along with the new season we have some new inventory coming in, keep up to date at: http://www.greatwestkenworth.com/inventor y/…

User

Come on down to our Calgary branch and check out slick 2018 Kenworth T370 dry van truck. Easy to drive with a bulletproof Allison Automatic transmission and a 300HP Paccar PX9 engine that's sure deliver lots of get up and go!
For additional information Call 403-253-7555 and ask for one of our friendly sales associates!
Inventory link: http://www.greatwestkenworth.com/inventor y/…... Website: http://www.greatwestkenworth.com Instagram: https://www.instagram.com/gwkenworth Twitter: https://twitter.com/gwkenworth LinkedIn: https://www.linkedin.com/in/greatwest... Careers: https://www.indeedjobs.com/great-west...< br> Great West Kenworth LTD Address: 5909 6th street S.E Calgary Alberta
Full Truck specs: 300HP Paccar PX9 6 Speed Allison Automatic 5.29 Gear Ratio 22K Rear Axle 12K Front Axle 24' ITB Van Body Waltco Lift Gate
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User

Our Service Manager Ryan Dicken and Human Resource Manager Adam Czarnecki created an online resource for youth and people trying to get into the trades. Ryan is a wealth of information and he openly and honestly shared his recruitment and selection philosophy as well as career advice for apprentices and journeyman https://www.youtube.com/watch…

User

Throwback to this classic 1991 Kenworth K100 Cab over. An oldie but a goodie, thanks for stopping by the shop!
#tbt #throwback #throwbackthursday #cabover #kenworth

User

Great West Kenworth as a FANTASTIC Benefit Called WELLO. Private Health Care Services for the whole family. Skip the drive, waiting, waiting, waiting, 5 min visit, and drive back with your Clinic or doctor.
Treatment of conditions via phone, chat or video such as: • Infections • Bronchitis... • Flu, colds • Fevers • Minor injuries, wounds • Concussions • Skin Rashes • Asthma • Allergies • Prescriptions * • Post-hospital care • Specialist referrals * • Diagnostic tests *
Professional health advice such as: • Nutrition & exercise plans • Prenatal advice • Health promotion • Disease prevention • Fertility concerns • Early childhood development • Child and teen health • Stress & burnout concerns • Mental health advice & support • Retirement and transition anxiety • Divorce stress & anxiety • Travel advice • Care advicefor elderly parents • Preventative and lifestyle planning
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User

Great West Kenworth as a FANTASTIC Benefit Called WELLO. Skip the drive, waiting, waiting, waiting, 5 min visit, and drive back with your Clinic or doctor.

User

Looking for a Heavy Truck Service Manager in Grande Prairie. Relocation Allowance, Competitive Salary, Vacation Time, Private Health Care Services (Skip the Clinics and Doctor Lines) http://www.greatwestkenworth.com/careers/

User

We decided to have a spring photo shoot of our awesome Castleton trailers for sale 😎 Call our sales team at 403-253-7555 for more information! . . . .... . . . . #castleton #trailers #clamdump #superb #gwkenworth #greatwestkenworth #kenworth #trailers #heavyhaul #gravel #graveltruck #blueskys #awesome #paccar #trucks #yyc
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User

We stopped in a whim because of my son's passion for trucks. They welcomed us, made time to show my boys one of their trucks and answered all their questions with great patience and consideration. My son left deciding his first truck will be a Kenworth instead of a Western Star because of how well he was treated. Give him 4-5 years and he'll be back to buy.

User

Excellent dealer

User

Always a pleasure bringing new trucks to this dealer!They treat you as an equal and the friendliest place around!

User

A big thank you to Bob Johnstone in the service department at the Lethbridge branch for getting on the phone and liaising with Peterbuilt and TnT Towing to get us sorted this morning.

Nothing in it for them but they helped anyway.

Shop was busy so that's a good sign also.

Plus the drivers lounge was clean and comfy.

Thanks Bob!

User

A Great West experience, my first time having any mechanical repairs there.

Found the staff to be friendly and knowledgeable. My appointment time was kept as per schedule. They overturned a request I had concerning air to air flush, which wasn't needed after all, that saved me time and money. Thanks to all the staff! I was treated like a real customer!..

I'll definitely remember them and return when the need arises.

User

Well not sure where to start ,,,, $72,000 ? discussed and disappointed? 6 weeks to complete the job ?? I'm gonna rant now ,well I booked my truck in for a platinum caterpillar engine rebuild and made a scheduled appointment to have it in over Christmas so they would have it from the 22nd till the 9th of January when they said it would be ready .haha! So I went to Mexico over Christmas and the weather turned bad and very cold -40ish the week after I left well my truck got left outside in the cold and froze up as well as everything inside the cab and I never let this happen as I have heated shop for storage when I'm home . Thank you for that .then they had the audacity to charge me $150 to boost my truck when I just put new batteries in November $150 ???? Wow.the original quote was $48,000 but ended up at 72,000$ but was $92,000 but they gave me a deal he said ??? Wow really ? I know they said it needed a new crank so it became an out frame not an inframe ,the engine had nearly 2milion Kim's and 37,000hrs so was due .but who can afford to lose six weeks of work in this industry with no income ? So anyways January 27ish I picked the truck up after many days of waiting issues and promises and can get it into gear so the tec cops an attitude and takes the truck around back and comes to me in five mins and says it's good but wasn't so I left anyways having to grind it into gear every time as he said it was in spec ? Then on my first trip out I'm in and out of five different shops from Alberta to Texas and back for various reasons .sensors ,fuel leaks ,water leaks etc .afew things I fixed on my own ,I called Todd in Calgary kenworth in a mood and told him I wasn't happy he didn't seem to be concerned and never heard from them again .but on a 72,000$ engine job they never even changed my air filters ??? They said they were good but in my record book they had 400,000kms on them in two years ?? So my fresh engines first breath of air was through dirty air cleaners and I remembered when I did up the work order with Todd in service I felt stupid even asking for them to change the air cleaners as that should be a givin on a rebuild ???? So what else wasn't changed that should have been ? Rinsed out my fuel filters with bars ol and put back on ? Maybe threw the old liners back in as he said they were still good and the cam maybe ? How would I know ? Then the next trip in a blizzard in North Dakota in the dark my exhaust under the truck falls apart then he's me layin on the side of the road trying to fit that back together freezing my ass off cursing the tec that didn't tighten the clamp .then the next day the ECM packs it totally corroded at the plug why wasn't that noticed during the rebuild ? 1000 tow bill and $4000 later at cat in Jamestown ND I'm up and running again they fixed the clutch ,fuel leak.and now tommorow I'm headed back into cat in Jamestown as the truck is running really rough like I have a u joint going but it's an engine issue .the thing that reminds me daily of this nightmare is every time I open the hood I see my unpainted oil pan ,he did a terrific job painting the rest of the engine as he reassembled it why didn't he paint the oil pan it was off and up side down on the bench and probably the easiest part to reprint at that time ? Still waiting on an air valve ($500) for my brakesaver that was leaking since I got it back must have been over pressured when they test run the engine and put the brakesaver on and blew the valve .very discouraged customer I tell u and there's other issues I had but I think I have ranted enough ,disappointed as the company I'm leased to deals with them a lot as there fleet is all kenworth I thought I would have been treated a little different but apparently not just another over priced Alberta money grabbing shop I should have went with my original plan and had it done at butler caterpillar in North Dakota as those guys know how to treat customers .so next time think long and hard on Calgary kenworth,please .

User

This place is a joke. 100%. My boyfriend drives a 2016 blue & yellow W900 Icon. There are so many issues with that damn truck and all Kenworth can come up with is "I don't know". They did an update on the ECM and the truck's GPS has been stuck in "walking" mode ever since. This truck was parked there for a month and do you think they had anyone fix the head lights that they cut months prior? Nope. Long haul driving through the mountains and no high beams because Kenworth doesn't know how to fix their own trucks! Ridiculous! The list of issues goes on and on and Kenworth, what do you have to say for yourself? Not a damn thing. I'd just like to see that truck actually working like it should. It recently passed a safety but not because it's safe but because Kenworth sent it out to get its safety done, that way they're not liable for all the issues they know that truck has.

Get your shit together Kenworth.

User

Some problems solved, thanks to GP KW, thanks for getting me in, unfortunately still having issues UpDate!! Second oil sample done since our, now, $43,000 repair bills , still showing coolant in the oil

User

Poor service

User

We stopped in a whim because of my son's passion for trucks. They welcomed us, made time to show my boys one of their trucks and answered all their questions with great patience and consideration. My son left deciding his first truck will be a Kenworth instead of a Western Star because of how well he was treated. Give him 4-5 years and he'll be back to buy.

User

Excellent dealer

User

Always a pleasure bringing new trucks to this dealer!They treat you as an equal and the friendliest place around!

User

A big thank you to Bob Johnstone in the service department at the Lethbridge branch for getting on the phone and liaising with Peterbuilt and TnT Towing to get us sorted this morning.

Nothing in it for them but they helped anyway.

Shop was busy so that's a good sign also.

Plus the drivers lounge was clean and comfy.

Thanks Bob!

User

A Great West experience, my first time having any mechanical repairs there.

Found the staff to be friendly and knowledgeable. My appointment time was kept as per schedule. They overturned a request I had concerning air to air flush, which wasn't needed after all, that saved me time and money. Thanks to all the staff! I was treated like a real customer!..

I'll definitely remember them and return when the need arises.

User

Well not sure where to start ,,,, $72,000 ? discussed and disappointed? 6 weeks to complete the job ?? I'm gonna rant now ,well I booked my truck in for a platinum caterpillar engine rebuild and made a scheduled appointment to have it in over Christmas so they would have it from the 22nd till the 9th of January when they said it would be ready .haha! So I went to Mexico over Christmas and the weather turned bad and very cold -40ish the week after I left well my truck got left outside in the cold and froze up as well as everything inside the cab and I never let this happen as I have heated shop for storage when I'm home . Thank you for that .then they had the audacity to charge me $150 to boost my truck when I just put new batteries in November $150 ???? Wow.the original quote was $48,000 but ended up at 72,000$ but was $92,000 but they gave me a deal he said ??? Wow really ? I know they said it needed a new crank so it became an out frame not an inframe ,the engine had nearly 2milion Kim's and 37,000hrs so was due .but who can afford to lose six weeks of work in this industry with no income ? So anyways January 27ish I picked the truck up after many days of waiting issues and promises and can get it into gear so the tec cops an attitude and takes the truck around back and comes to me in five mins and says it's good but wasn't so I left anyways having to grind it into gear every time as he said it was in spec ? Then on my first trip out I'm in and out of five different shops from Alberta to Texas and back for various reasons .sensors ,fuel leaks ,water leaks etc .afew things I fixed on my own ,I called Todd in Calgary kenworth in a mood and told him I wasn't happy he didn't seem to be concerned and never heard from them again .but on a 72,000$ engine job they never even changed my air filters ??? They said they were good but in my record book they had 400,000kms on them in two years ?? So my fresh engines first breath of air was through dirty air cleaners and I remembered when I did up the work order with Todd in service I felt stupid even asking for them to change the air cleaners as that should be a givin on a rebuild ???? So what else wasn't changed that should have been ? Rinsed out my fuel filters with bars ol and put back on ? Maybe threw the old liners back in as he said they were still good and the cam maybe ? How would I know ? Then the next trip in a blizzard in North Dakota in the dark my exhaust under the truck falls apart then he's me layin on the side of the road trying to fit that back together freezing my ass off cursing the tec that didn't tighten the clamp .then the next day the ECM packs it totally corroded at the plug why wasn't that noticed during the rebuild ? 1000 tow bill and $4000 later at cat in Jamestown ND I'm up and running again they fixed the clutch ,fuel leak.and now tommorow I'm headed back into cat in Jamestown as the truck is running really rough like I have a u joint going but it's an engine issue .the thing that reminds me daily of this nightmare is every time I open the hood I see my unpainted oil pan ,he did a terrific job painting the rest of the engine as he reassembled it why didn't he paint the oil pan it was off and up side down on the bench and probably the easiest part to reprint at that time ? Still waiting on an air valve ($500) for my brakesaver that was leaking since I got it back must have been over pressured when they test run the engine and put the brakesaver on and blew the valve .very discouraged customer I tell u and there's other issues I had but I think I have ranted enough ,disappointed as the company I'm leased to deals with them a lot as there fleet is all kenworth I thought I would have been treated a little different but apparently not just another over priced Alberta money grabbing shop I should have went with my original plan and had it done at butler caterpillar in North Dakota as those guys know how to treat customers .so next time think long and hard on Calgary kenworth,please .

User

This place is a joke. 100%. My boyfriend drives a 2016 blue & yellow W900 Icon. There are so many issues with that damn truck and all Kenworth can come up with is "I don't know". They did an update on the ECM and the truck's GPS has been stuck in "walking" mode ever since. This truck was parked there for a month and do you think they had anyone fix the head lights that they cut months prior? Nope. Long haul driving through the mountains and no high beams because Kenworth doesn't know how to fix their own trucks! Ridiculous! The list of issues goes on and on and Kenworth, what do you have to say for yourself? Not a damn thing. I'd just like to see that truck actually working like it should. It recently passed a safety but not because it's safe but because Kenworth sent it out to get its safety done, that way they're not liable for all the issues they know that truck has.

Get your shit together Kenworth.

User

Some problems solved, thanks to GP KW, thanks for getting me in, unfortunately still having issues UpDate!! Second oil sample done since our, now, $43,000 repair bills , still showing coolant in the oil

User

Poor service

User

We stopped in a whim because of my son's passion for trucks. They welcomed us, made time to show my boys one of their trucks and answered all their questions with great patience and consideration. My son left deciding his first truck will be a Kenworth instead of a Western Star because of how well he was treated. Give him 4-5 years and he'll be back to buy.

User

Excellent dealer

User

Always a pleasure bringing new trucks to this dealer!They treat you as an equal and the friendliest place around!

User

A big thank you to Bob Johnstone in the service department at the Lethbridge branch for getting on the phone and liaising with Peterbuilt and TnT Towing to get us sorted this morning.

Nothing in it for them but they helped anyway.

Shop was busy so that's a good sign also.

Plus the drivers lounge was clean and comfy.

Thanks Bob!

User

A Great West experience, my first time having any mechanical repairs there.

Found the staff to be friendly and knowledgeable. My appointment time was kept as per schedule. They overturned a request I had concerning air to air flush, which wasn't needed after all, that saved me time and money. Thanks to all the staff! I was treated like a real customer!..

I'll definitely remember them and return when the need arises.

User

Well not sure where to start ,,,, $72,000 ? discussed and disappointed? 6 weeks to complete the job ?? I'm gonna rant now ,well I booked my truck in for a platinum caterpillar engine rebuild and made a scheduled appointment to have it in over Christmas so they would have it from the 22nd till the 9th of January when they said it would be ready .haha! So I went to Mexico over Christmas and the weather turned bad and very cold -40ish the week after I left well my truck got left outside in the cold and froze up as well as everything inside the cab and I never let this happen as I have heated shop for storage when I'm home . Thank you for that .then they had the audacity to charge me $150 to boost my truck when I just put new batteries in November $150 ???? Wow.the original quote was $48,000 but ended up at 72,000$ but was $92,000 but they gave me a deal he said ??? Wow really ? I know they said it needed a new crank so it became an out frame not an inframe ,the engine had nearly 2milion Kim's and 37,000hrs so was due .but who can afford to lose six weeks of work in this industry with no income ? So anyways January 27ish I picked the truck up after many days of waiting issues and promises and can get it into gear so the tec cops an attitude and takes the truck around back and comes to me in five mins and says it's good but wasn't so I left anyways having to grind it into gear every time as he said it was in spec ? Then on my first trip out I'm in and out of five different shops from Alberta to Texas and back for various reasons .sensors ,fuel leaks ,water leaks etc .afew things I fixed on my own ,I called Todd in Calgary kenworth in a mood and told him I wasn't happy he didn't seem to be concerned and never heard from them again .but on a 72,000$ engine job they never even changed my air filters ??? They said they were good but in my record book they had 400,000kms on them in two years ?? So my fresh engines first breath of air was through dirty air cleaners and I remembered when I did up the work order with Todd in service I felt stupid even asking for them to change the air cleaners as that should be a givin on a rebuild ???? So what else wasn't changed that should have been ? Rinsed out my fuel filters with bars ol and put back on ? Maybe threw the old liners back in as he said they were still good and the cam maybe ? How would I know ? Then the next trip in a blizzard in North Dakota in the dark my exhaust under the truck falls apart then he's me layin on the side of the road trying to fit that back together freezing my ass off cursing the tec that didn't tighten the clamp .then the next day the ECM packs it totally corroded at the plug why wasn't that noticed during the rebuild ? 1000 tow bill and $4000 later at cat in Jamestown ND I'm up and running again they fixed the clutch ,fuel leak.and now tommorow I'm headed back into cat in Jamestown as the truck is running really rough like I have a u joint going but it's an engine issue .the thing that reminds me daily of this nightmare is every time I open the hood I see my unpainted oil pan ,he did a terrific job painting the rest of the engine as he reassembled it why didn't he paint the oil pan it was off and up side down on the bench and probably the easiest part to reprint at that time ? Still waiting on an air valve ($500) for my brakesaver that was leaking since I got it back must have been over pressured when they test run the engine and put the brakesaver on and blew the valve .very discouraged customer I tell u and there's other issues I had but I think I have ranted enough ,disappointed as the company I'm leased to deals with them a lot as there fleet is all kenworth I thought I would have been treated a little different but apparently not just another over priced Alberta money grabbing shop I should have went with my original plan and had it done at butler caterpillar in North Dakota as those guys know how to treat customers .so next time think long and hard on Calgary kenworth,please .

User

This place is a joke. 100%. My boyfriend drives a 2016 blue & yellow W900 Icon. There are so many issues with that damn truck and all Kenworth can come up with is "I don't know". They did an update on the ECM and the truck's GPS has been stuck in "walking" mode ever since. This truck was parked there for a month and do you think they had anyone fix the head lights that they cut months prior? Nope. Long haul driving through the mountains and no high beams because Kenworth doesn't know how to fix their own trucks! Ridiculous! The list of issues goes on and on and Kenworth, what do you have to say for yourself? Not a damn thing. I'd just like to see that truck actually working like it should. It recently passed a safety but not because it's safe but because Kenworth sent it out to get its safety done, that way they're not liable for all the issues they know that truck has.

Get your shit together Kenworth.

User

Some problems solved, thanks to GP KW, thanks for getting me in, unfortunately still having issues UpDate!! Second oil sample done since our, now, $43,000 repair bills , still showing coolant in the oil

User

Poor service

User

We stopped in a whim because of my son's passion for trucks. They welcomed us, made time to show my boys one of their trucks and answered all their questions with great patience and consideration. My son left deciding his first truck will be a Kenworth instead of a Western Star because of how well he was treated. Give him 4-5 years and he'll be back to buy.

User

Excellent dealer

User

Always a pleasure bringing new trucks to this dealer!They treat you as an equal and the friendliest place around!

User

A big thank you to Bob Johnstone in the service department at the Lethbridge branch for getting on the phone and liaising with Peterbuilt and TnT Towing to get us sorted this morning.

Nothing in it for them but they helped anyway.

Shop was busy so that's a good sign also.

Plus the drivers lounge was clean and comfy.

Thanks Bob!

User

A Great West experience, my first time having any mechanical repairs there.

Found the staff to be friendly and knowledgeable. My appointment time was kept as per schedule. They overturned a request I had concerning air to air flush, which wasn't needed after all, that saved me time and money. Thanks to all the staff! I was treated like a real customer!..

I'll definitely remember them and return when the need arises.

User

Well not sure where to start ,,,, $72,000 ? discussed and disappointed? 6 weeks to complete the job ?? I'm gonna rant now ,well I booked my truck in for a platinum caterpillar engine rebuild and made a scheduled appointment to have it in over Christmas so they would have it from the 22nd till the 9th of January when they said it would be ready .haha! So I went to Mexico over Christmas and the weather turned bad and very cold -40ish the week after I left well my truck got left outside in the cold and froze up as well as everything inside the cab and I never let this happen as I have heated shop for storage when I'm home . Thank you for that .then they had the audacity to charge me $150 to boost my truck when I just put new batteries in November $150 ???? Wow.the original quote was $48,000 but ended up at 72,000$ but was $92,000 but they gave me a deal he said ??? Wow really ? I know they said it needed a new crank so it became an out frame not an inframe ,the engine had nearly 2milion Kim's and 37,000hrs so was due .but who can afford to lose six weeks of work in this industry with no income ? So anyways January 27ish I picked the truck up after many days of waiting issues and promises and can get it into gear so the tec cops an attitude and takes the truck around back and comes to me in five mins and says it's good but wasn't so I left anyways having to grind it into gear every time as he said it was in spec ? Then on my first trip out I'm in and out of five different shops from Alberta to Texas and back for various reasons .sensors ,fuel leaks ,water leaks etc .afew things I fixed on my own ,I called Todd in Calgary kenworth in a mood and told him I wasn't happy he didn't seem to be concerned and never heard from them again .but on a 72,000$ engine job they never even changed my air filters ??? They said they were good but in my record book they had 400,000kms on them in two years ?? So my fresh engines first breath of air was through dirty air cleaners and I remembered when I did up the work order with Todd in service I felt stupid even asking for them to change the air cleaners as that should be a givin on a rebuild ???? So what else wasn't changed that should have been ? Rinsed out my fuel filters with bars ol and put back on ? Maybe threw the old liners back in as he said they were still good and the cam maybe ? How would I know ? Then the next trip in a blizzard in North Dakota in the dark my exhaust under the truck falls apart then he's me layin on the side of the road trying to fit that back together freezing my ass off cursing the tec that didn't tighten the clamp .then the next day the ECM packs it totally corroded at the plug why wasn't that noticed during the rebuild ? 1000 tow bill and $4000 later at cat in Jamestown ND I'm up and running again they fixed the clutch ,fuel leak.and now tommorow I'm headed back into cat in Jamestown as the truck is running really rough like I have a u joint going but it's an engine issue .the thing that reminds me daily of this nightmare is every time I open the hood I see my unpainted oil pan ,he did a terrific job painting the rest of the engine as he reassembled it why didn't he paint the oil pan it was off and up side down on the bench and probably the easiest part to reprint at that time ? Still waiting on an air valve ($500) for my brakesaver that was leaking since I got it back must have been over pressured when they test run the engine and put the brakesaver on and blew the valve .very discouraged customer I tell u and there's other issues I had but I think I have ranted enough ,disappointed as the company I'm leased to deals with them a lot as there fleet is all kenworth I thought I would have been treated a little different but apparently not just another over priced Alberta money grabbing shop I should have went with my original plan and had it done at butler caterpillar in North Dakota as those guys know how to treat customers .so next time think long and hard on Calgary kenworth,please .

User

This place is a joke. 100%. My boyfriend drives a 2016 blue & yellow W900 Icon. There are so many issues with that damn truck and all Kenworth can come up with is "I don't know". They did an update on the ECM and the truck's GPS has been stuck in "walking" mode ever since. This truck was parked there for a month and do you think they had anyone fix the head lights that they cut months prior? Nope. Long haul driving through the mountains and no high beams because Kenworth doesn't know how to fix their own trucks! Ridiculous! The list of issues goes on and on and Kenworth, what do you have to say for yourself? Not a damn thing. I'd just like to see that truck actually working like it should. It recently passed a safety but not because it's safe but because Kenworth sent it out to get its safety done, that way they're not liable for all the issues they know that truck has.

Get your shit together Kenworth.

User

Some problems solved, thanks to GP KW, thanks for getting me in, unfortunately still having issues UpDate!! Second oil sample done since our, now, $43,000 repair bills , still showing coolant in the oil

User

Poor service

User

We stopped in a whim because of my son's passion for trucks. They welcomed us, made time to show my boys one of their trucks and answered all their questions with great patience and consideration. My son left deciding his first truck will be a Kenworth instead of a Western Star because of how well he was treated. Give him 4-5 years and he'll be back to buy.

User

Excellent dealer

User

Always a pleasure bringing new trucks to this dealer!They treat you as an equal and the friendliest place around!

User

A big thank you to Bob Johnstone in the service department at the Lethbridge branch for getting on the phone and liaising with Peterbuilt and TnT Towing to get us sorted this morning.

Nothing in it for them but they helped anyway.

Shop was busy so that's a good sign also.

Plus the drivers lounge was clean and comfy.

Thanks Bob!

User

A Great West experience, my first time having any mechanical repairs there.

Found the staff to be friendly and knowledgeable. My appointment time was kept as per schedule. They overturned a request I had concerning air to air flush, which wasn't needed after all, that saved me time and money. Thanks to all the staff! I was treated like a real customer!..

I'll definitely remember them and return when the need arises.

User

Well not sure where to start ,,,, $72,000 ? discussed and disappointed? 6 weeks to complete the job ?? I'm gonna rant now ,well I booked my truck in for a platinum caterpillar engine rebuild and made a scheduled appointment to have it in over Christmas so they would have it from the 22nd till the 9th of January when they said it would be ready .haha! So I went to Mexico over Christmas and the weather turned bad and very cold -40ish the week after I left well my truck got left outside in the cold and froze up as well as everything inside the cab and I never let this happen as I have heated shop for storage when I'm home . Thank you for that .then they had the audacity to charge me $150 to boost my truck when I just put new batteries in November $150 ???? Wow.the original quote was $48,000 but ended up at 72,000$ but was $92,000 but they gave me a deal he said ??? Wow really ? I know they said it needed a new crank so it became an out frame not an inframe ,the engine had nearly 2milion Kim's and 37,000hrs so was due .but who can afford to lose six weeks of work in this industry with no income ? So anyways January 27ish I picked the truck up after many days of waiting issues and promises and can get it into gear so the tec cops an attitude and takes the truck around back and comes to me in five mins and says it's good but wasn't so I left anyways having to grind it into gear every time as he said it was in spec ? Then on my first trip out I'm in and out of five different shops from Alberta to Texas and back for various reasons .sensors ,fuel leaks ,water leaks etc .afew things I fixed on my own ,I called Todd in Calgary kenworth in a mood and told him I wasn't happy he didn't seem to be concerned and never heard from them again .but on a 72,000$ engine job they never even changed my air filters ??? They said they were good but in my record book they had 400,000kms on them in two years ?? So my fresh engines first breath of air was through dirty air cleaners and I remembered when I did up the work order with Todd in service I felt stupid even asking for them to change the air cleaners as that should be a givin on a rebuild ???? So what else wasn't changed that should have been ? Rinsed out my fuel filters with bars ol and put back on ? Maybe threw the old liners back in as he said they were still good and the cam maybe ? How would I know ? Then the next trip in a blizzard in North Dakota in the dark my exhaust under the truck falls apart then he's me layin on the side of the road trying to fit that back together freezing my ass off cursing the tec that didn't tighten the clamp .then the next day the ECM packs it totally corroded at the plug why wasn't that noticed during the rebuild ? 1000 tow bill and $4000 later at cat in Jamestown ND I'm up and running again they fixed the clutch ,fuel leak.and now tommorow I'm headed back into cat in Jamestown as the truck is running really rough like I have a u joint going but it's an engine issue .the thing that reminds me daily of this nightmare is every time I open the hood I see my unpainted oil pan ,he did a terrific job painting the rest of the engine as he reassembled it why didn't he paint the oil pan it was off and up side down on the bench and probably the easiest part to reprint at that time ? Still waiting on an air valve ($500) for my brakesaver that was leaking since I got it back must have been over pressured when they test run the engine and put the brakesaver on and blew the valve .very discouraged customer I tell u and there's other issues I had but I think I have ranted enough ,disappointed as the company I'm leased to deals with them a lot as there fleet is all kenworth I thought I would have been treated a little different but apparently not just another over priced Alberta money grabbing shop I should have went with my original plan and had it done at butler caterpillar in North Dakota as those guys know how to treat customers .so next time think long and hard on Calgary kenworth,please .

User

This place is a joke. 100%. My boyfriend drives a 2016 blue & yellow W900 Icon. There are so many issues with that damn truck and all Kenworth can come up with is "I don't know". They did an update on the ECM and the truck's GPS has been stuck in "walking" mode ever since. This truck was parked there for a month and do you think they had anyone fix the head lights that they cut months prior? Nope. Long haul driving through the mountains and no high beams because Kenworth doesn't know how to fix their own trucks! Ridiculous! The list of issues goes on and on and Kenworth, what do you have to say for yourself? Not a damn thing. I'd just like to see that truck actually working like it should. It recently passed a safety but not because it's safe but because Kenworth sent it out to get its safety done, that way they're not liable for all the issues they know that truck has.

Get your shit together Kenworth.

User

Some problems solved, thanks to GP KW, thanks for getting me in, unfortunately still having issues UpDate!! Second oil sample done since our, now, $43,000 repair bills , still showing coolant in the oil

User

Poor service

More about Greatwest Kenworth Ltd

Greatwest Kenworth Ltd is located at 5909 6 Street SE, Calgary, Alberta T2H 1L8
403-253-7555
Monday: 07:30 - 18:30
Tuesday: 07:30 - 18:30
Wednesday: 07:30 - 18:30
Thursday: 07:30 - 18:30
Friday: 07:30 - 18:30
Saturday: 07:00 - 17:30
Sunday: -
Http://www.greatwestkenworth.com