Grove Collision Repairs

Huge Shout out for these guys. They repaired my car quickly, and did a fantastic job. The color matches perfectly and they even detailed my car!! I was very impressed.

Got my vehical back today and I am more than happy with the work completed! Looks like new inside and out. They really made sure all the details were covered. I would recomend this shop to anyone! Thanks for the great service!

Such wonderful service! I hit a deer with my jeep and they did repairs- it looked brand new! This was in December and when summer came I noticed my AC wasn't working. They fixed it with no issues and even washed my jeep. Again- so accommodating. I recommend them!

Couldn't be more happy with my experience here! They got me in right away to give me a quote and I was scheduled for repairs the following week. They handled everything with my insurance and set up my rental vehicle which was also a good experience. My vehicle was ready a day early and looked brand new!! They also cleaned the vehicle inside and out (which I feel may have been more work than the actual repair lol). Great customer service all around! Thank you!

Had been here a few times with my car and not a single time had it been effortless. Always an issue. One time they even "forgot" to put my fog lights back in. Not sure how that works but this place was crap for me.

Very professional. Saw our vehicle for an estimate the same afternoon we called them. They quoted us 1 day for the repair, and it was completed early afternoon, giving us plenty of time to pick the vehicle up before closing. Offered to handle the rental car for us, but we did it ourselves. We had our right passenger tail light repaired and a small dent in the rear bumper. Looks brand new. Best part was they completely cleaned the truck inside and out without being asked. The only trouble we had was a 4 day delay in trying to book the truck in because of an issue with the insurance company and its paperwork. Nearly flawless, but all in all a very good experience.

I was in a fender bender March 29/16. I brought my Car to Grove Collision Apr 7/16 for an appraisal. First they told me that my car could not leave because they had to bust off the hood. A week later I contacted then for the appraisal amount and they hadn't even opened the hood yet to finish.

Then about two weeks later they told me the amount of damages and that they had to order parts for it which the parts wouldn't be in till May 6. So They told me to get a rental for the time being. Then I called May 2 to see how the repairs were coming and they hadn't even started. And told me May 12 was the new date. I was okay with that. Then I called them a few days before May 12 and again hadn't started the repairs. and then told me May 24. At this point I was livid. Almost 2 months since my accident and they lied to hold my Car. Got my Car back on May 21. Got it serviced alignment was missed. And they decided to be careless when fixed and damaged the side seals to my windshield ( both sides came loose while driving). The little clips to hold them hand been snapped off.

So July 2 was the day my car was completely fixed. Luckily Crystal Glass did the last portion because they have never failed me or my family.

I am so irritated and livid with them. I went there because of good reviews on here and I was completely let down by their terrible service. Yes they fixed the issues that they caused but that should have never happened in the first place. They need real mechanics that are gentle and careful with vehicles and actually care about the outcome.