Holt Renfrew

Recently I visited the Armani Beauty stand at Holt Renfrew Calgary and I was greeted by a lovely woman, Marina, who offered me an excellent customer service. Even if she didn't have in stock the product I was interested in, Marina helped me to find a similar product from other beauty brands. If you need help in make-up, find Marina.

I recently purchased a Tom Ford fragrance and Marina from Armani helped me out with the transaction. Great service, professional not pushy attitude.

Huge selection and good fitting clothes. I buy all of my dresses here.

If I could give this place zero stars then this would be my rating. Went there in July to buy a tie, waited for ten minutes for staff to finish their chat but they kept on discussing their lives. Had to go to the competition to buy what I needed. Poor selection and bad service.

Snippy receptionist!!!> Obviously I am interrupting her busy day> asking questions. Clearly she has somewhere else to be than answer the phones! Ive been transferred 3 times to voice mails, before I can complete my sentences. What else am I doing, if not shopping for cosmetics from people who don't want to sell it to you!!

Service is rude and condescending. Will not be returning and I am glad I did not buy what I was looking at here (instead went elsewhere for cheaper).

I was looking for a birthday present and no one helped me at all. I proceeded to look for the one I wanted, and as I took the item to the register, the salesperson asked "Oh what do you want to do with this?" I replied "I want to buy it...."
She then asked "do you want me to help you?" I then said yes please...
Isn't it obvious that I want to pay for the item if I'm already at the register with said item in my hand?

Best store I have seen. Cost wise - High, but quality is excellent.
Very trendy place