H&R Block

I filed my taxes at this Beddington location last year. The H&R "Specialist" assured me that I could claim my TD Student Line of Credit so I did. That's why I go to a Tax "Specialist". The CRA ended up reassessing my claim and I needed to pay +$300. When I contacted the Branch Manager he was extremely rude and said it was my fault. I'm only at fault for making the poor decision of using this location to file my taxes. In addition, this Company over charges.

This year I filed with Simple Tax. I will never use H&R Block again. STAY AWAY FROM H&R BLOCK! If I could, I would give this rating 0.

Don't go to this location is the best way to put it. I had an appointment last week for my income tax for 2016. Since I had an appointment I assumed I would be seen in a timely manner but I still had to wait until the guy I was with was ready which was about 45 minutes. When I finally was seen the tax guy was super slow and his name is Cookie, he literally moved as if he had all the time in the world. That initial appointment took 3 hours not including the wait time which is long but I was just glad it was done with. I came back today since there were a couple papers I could include in my income tax that I was unaware of. My appointment was at 12:00pm today and were finally seen at 12:30pm. I gave Cookie the two papers to file which I thought would be a process where he would just plug in the two amounts and what the documents were for into the computer. Instead of being in and out quickly which I assumed, it took 1.5 hours to add the two papers in. When it was all finished and it was time to pay, there was 7 people waiting to be seen and all looked miserable. Glad my income tax is done but will never do it with them again.

Was terrible waited 2 and a half hours twice to get in when I had an appointment!!!!! They told me to go home and they would call me when it's time to come in and sign the papers but I've been waiting for a week and a half and no call they are useless and don't care about their customers whatsoever. TERRIBLE TERRIBLE SERVICE.

Horrible!! Waited for 4 hours and had an appointment booked. They told us they where waiting for a phone call from head office except they don't answer the phone

Absolutely horrendous service. Made an appointment on two seperate occasions and both times was seen over an hour later..... to the point where I had to make another appointment because it took so long to be helped they were closed and could not comolete my service. But every ten mins someone would come say were almost ready for you...... when I finally got into appointment still nothing got done for another 30 mins. Complete and udder waste of time to make an appointment. I will never file with and hnr block again!