H&R Block

The staff at this location are all excellent, from the people at the reception counter to the people at the desks deeper in the building. I dealt specifically with two people, Cherry and Sue, both whom I'd like to commend. The first time I came in, I dealt with Cherry, and I'd failed to bring in some documents with me. Rather than acting as if I'd been an inconvenience, Cherry still took the documents I had and processed what she could until I brought the remaining items, all while still smiling. When I did eventually return with the appropriate documents, I dealt with Sue, as Cherry was absent. She was also very friendly. She very quickly and easily located my information, and processed the remaining documents I had brought in, and I was out within minutes of sitting down with her. From all this, I can safely assume that they are very, very organised. Overall, I was treated very professionally, and they were genuinely interested in having my business. The wait time was minimal, and the entire process went fluidly.

I will be coming back to this location, and I will be telling everyone else I know about the experience I had here.