La-Z-Boy Furniture Galleries

Once we had had a conversation and focused in on the product we were interested in, Steve let us alone to contemplate and be sure we were making a decision without pressure. We needed a sofabed small enough for our space.

Peter was wonderful and helped answer every question we had even though the store was closing !! Very experienced and we for sure will refer family and friends to him because of the great service!!

Ryan asked the right questions to determine what we wanted for size, color, type of leather; he showed us several samples/items with different leather until we found the one we wanted. He was able to pull up our previous order from 6yrs ago, so we could get an additional piece from the same collection that we had purchased. He ensured we saw samples of different sizes so we could confirm the size of couch we wanted. Great, painless experience! Thx, Ryan!

Loved the personal attention Ryan Arsenault gave us and the fact we got to "build" our own sofa. We can't wait to have it in our home!

No quality control at all
We recently purchased a leather Astor recliner from La-Z-Boy Furniture Galleries in Calgary AB. After picking up the recliner from the warehouse and taking it home we discovered two long scratches across the seat. Took it back to the warehouse where we opened up all of your remaining stock to view it before taking possession. Of the four recliners we looked at; two had scratches in the leather, the third had glue spread across the leather and the fourth, we couldn’t even get the back into the rails to assemble the chair. The warehouse staff was fantastic but we ended up going back to the store and cancelling the order. For a $2100+ chair I expected some quality and to be approached by a manager regarding our negative experience. But as with La-Z-Boy’s quality control, nothing. Time to call yourselves what you really are – the Brick.

Excellent service. Excellent quality furniture

Bought a sofa here John is a great sales representative to deal with

Good selection, I've bought a few pieces from here and always enjoyed the buying experience. Nice, friendly staff, easy to understand layout. The quality of the furniture is okay, too.

Great showroom the sales staff wasn't overly aggressive but helpful when I needed them.