Licensing Co

Walked all the way to this place to find out they won't help me without photo id. Right like I would just happened to have stolen papers and have the kindness to renew someone's registration. What a joke! I can renew online without photo ID so what is the difference. Hmmmm I don't perhaps CUSTOMER SERVICE.

I called this place for class 6 drivers license knowledge exam, lady on the phone insisted that I need to bring my passport as well as my existing drivers license, all that because I am a citizen. I called in crowfoot plates they said I only need my drivers license. I don’t think the staff here know what they are doing and need some training.

I have had no problem with their efficiency or friendliness, but they do no allow payment with a credit card. Very inconvenient when doing things for my company. I have found an alternative place nearby that does allow credit cards, now I go there.

Walk in with as much documentation as one should expect to have and I am told the bill of sale the seller provided me for a private sale vehicle is not acceptable. I would think that with the multitude of documents that I was able to provide a wise agent would accept my bill of sale, process the registration for the vehicle and have a person leave happy. I would not recommend you use this location and suggests that regardless of convenience you make the extra walk 5 blocks south to New Urban Registry and they will ensure you are taken care of. How is it possible that I can walk into one registry be rejected, leave, walk to another registry and have my vehicle registered after a private sale with no problem what so ever. Either the owner of this location needs to educate their staff on proper customer service or they need to have additional training on the allowable documentation required to register a vehicle. I have seen people walk into a registry with a napkin as a bill of sale and the agent will process it, I had an official AB government bill of sale signed and witnessed and was rejected at this location. Congratulation TLC on losing a customer for life and know that word of mouth is your best advertising.

Super friendly and helpful staff. I had many questions regarding exchanging driver's licence from a foreign country etc. etc., Linda and her supervisor explained and answered my questions very patiently. Couldn't have got better service elsewhere. Thank you very much!

Candice was extremely helpful with answering all of my questions. She has gone above and beyond my expectations, and it is greatly appreciated!

Lmao the chick Erin Rice that voted five stars works here, not exactly a "review" if its just to boost awful busimess rating. She's one of the worst, and rudest people that does. I'm assuming the other five star ratings are employees or owners. This place is a dump, and completely subpar place of business. Go literally anywhere else, these rejects don't deserve the air you breathe, much less your time and even less your money. Five stars, okay sure sweetheart, go back to talking about your boyfriend in front of customers you incompitent, repulsive, unprofessional child.

The queue can get quite long due to the limited number of staff. Service was acceptable and they got the job done. What I don't appreciate however is the service fee for credit cards and debit cards. That is the cost of running a business. I am not likely to go back.

There is no concept of customer service at this location. They make you wait in line for incredible amounts of time and then make you feel like an idiot if you have a question. I understand that they process the same transactions many times a day, but I don't. Rather than being helpful, they excel at making you feel stupid.