Mcarthur Fine Furniture And Interior Design

"We've got you covered" McArthur's slogan proclaims, but don't believe this for a minute. If they have your money, service and satisfaction quickly become hollow promises.

We ordered 2 Stickley reclining chairs based on their showroom model specs for $12,800, delivered in early 2016. Both were returned a month later with a broken frame, a faulty motion mechanism and poor cushion fill.

When repaired and returned with new fill, we refused delivery due to the continued substandard cushion quality. McArthur's denied a refund or any further corrective action, instead offering a 10% discount for inconvenience.

Less than a year later - under warranty- the recliner mechanism squeals like a cat and is wearing through leather cushions, now compacting to concave hollows. Their tech visited to take pictures and, despite our calls, we have heard nothing in two weeks. 5 star service indeed!

Stay tuned, we'll be vocal about our experience with McArthurs and their premium priced, poor performing Stickley product line until they "have us covered" as advertised.

Christmas in august? Barf

Definitely high end furniture and good quality. Even on sale it could cost $1400 for an accent chair. What bothered me was the lady said she would come to my house n help with interior design at 125/ hour. She also said she will give me a discount for $100 on a purchase if 3000. But as it turned out, I ended up paying more for her to visit. Was the visit worth it? No. She said she'll follow up with an email but to no avail 😌

The staff and management team are awsome and I would recommend McArthur Fine Furniture to friends and family. The show room is outstanding and the selection is well worth the look.

such an easy experience. We be back many more times

I have made three purchases at McArthur's. The first two were on behalf of my mother who was moving to Calgary from out of province. The sales associate, Gary listened to what I wanted and took the time to touch base with my mother as well. When there was concern about a product, they were quick to make things right. McArthur's has quality product that the company stands behind. It feels great to go into a high end store and not feel like you are being pressured to buy something. They work with you and support you while you make a decision that is right for you and your family. I look forward to continuing business in the future.

I can't begin to thank you enough! I visited McArthur Fine Furniture because I had heard great things about their exclusive furniture lines and positive recommendations received by word of mouth. Went in on the search for a new sofa and came home with a fabulous new addition PLUS a new mattress! I woke up this morning with the realization that the aches and pains are gone. Wow! Huge shout out to the knowledgeable sales people that helped us pick the right mattress. Great experience from start to end, and one that keeps on giving 👏