Ok Tire

Sent a e mail and no response. Where do I start 2.5 hrs for oil change and it hadn't gone in yet or the smug look from the counter staff. DO NOT BUY GROUPON FROM THEM if I could give negative stars I would then to top it off when they knew I had a issue all they can say was have a nice day deals at Ok Tire are a farse I'll make sure that more people know about Ok Tire on 99st lesson learned

I wasn't happy with my experience here when getting an oil change. Maybe it was because I used a Groupon but the service experience was bad. I dropped my car off at 830 as instructed and was surprised it would take several hours. After phoning and checking the status I was surprised to learn it would not be ready til 4 - very surprising for an oil change. I was especially annoyed that someone from the Ford dealership brought a vehicle in without an appointment and was in and out in the time I was waiting in the lobby between 330 and 4.

I suggest not coming here for an oil change, even if there is a seemingly great deal. Very disappointing.

Excellent service! Alex went above and beyond. Would highly recommend them. I had mechanical work done.

A trustworthy and honest shop. I have been getting Groupon oil changes for several years. I always ask if anything else is needed and never did they sell anything I didn't need. Their prices are competitive, but it's there service and integrity that keep me coming back. Thank you Alex and Christian....

Half the time you get good service. Half the time it is terrible. Today I had an appointment at 8am (yes they do appointments now) to get new all seasons on my crv. My car went in the garage at 8:05. At 8:45 they came to tell me that they don't have any tires. It'll be at least 1hr30 until they can get them. When i booked the appointment, I was very clear that I had other appointments, and couldn't be there after 10am. Leah told me the tires were in stock, and she would have them here for the appointment. Guess not...

So how did they solve the problem? Well... they didn't... it was basically just 'tough luck ' for me. They could have offered a different set of tires with a discount.... but they didn't. They could have offered to stay late today and make it work... but they didn't. They could have bent over backwards to fix their mistake and help a long time customer... but they didn't. Now I'm left with bald tires, I work all next week, and then I'm off to jasper for a 5 day road trip... on bald tires. Thanks a lot OK Tire... nothing is ok about this.

Ok and not great! That sums up my whole experience! This is my first time coming here. The reception was very friendly and service was fast and informative and staff seems knowledgeable. My only complain would be is when I brought my car for wheel balancing they found my wheels to be missing 3 hub centric, although they gave me 1 free of charge but they didnt offer me if I would like to order the missing 2 nor gave me the size for the missing hub centric so that I may get it somewhere else without having to measure it myself. Moreover they recommended that my tires need be rotated so my question is why they did not call me and ask me if I wanted it also done at the same time when they had my car for the whole day? I would go back here because the staff was very friendly and price is also modest and staff is competent, but I hope that next time they will inform me of other things I need done before going ahead. Haha only if they call me back for tire rotation then I would totally recommend to my other 1000 asian friends! 😉

Excellent! The staff are very good at what they do. More importantly they do not over-sell you on things that may not need to be done. About 3 years ago my dealership said that there were so many repairs that needed to be done to my car that it almost wasn't worth it for the value of the car. They implied that my car needed repairs so desperately that it may not even be safe to drive it home and take some time to think about it. I took my car to Alex and Christen at Okay Tire - they did what needed doing and told me where the dealership was 'over suggesting' me. I spent about only about $1 and now, 3 years later, I am still driving a great car with many, many more km in it.

They are over $80 dollars more expensive than ANY other tire shop in edmonton. A standard mount and balance at their shop would cost me $216. Any other shop does it for $120. These guys are wayy overpriced. I would not recommend.