Pandora

I went to trade in a ring I had received for a birthday present. I was dealing with 2 girls at the kiosk. One Asian girl was very kind and very polite but the black haired girl with her was absurdly rude. She made it seem like looking for my size was a waste of her time, then brought me one that looked nothing like the one I was looking for. She didn't offer to show me other options, just turned away and shrugged when I pointed that out. I asked if any other locations might have it and she again just shrugged and turned away. I work retail, and if you dont like working with people then get another job sweetheart.

I purchased 3 charms last week when there was the offer on spend $150 get $50 off 2 out of the 3 charms where not available so the lady in the shop was very helpful and said she could order them so I paid for them I got a phone call a few days later saying they where ready to collect so I went today to pick them up the lady at the desk said one of the charms wasn't there they might of sold it but I said they rang me to say they where ready to pick up I only went to market mall to pick the charms up so I came home then I got a phone call saying they was there but the lady what was working didn't know where they where so now I have to go back again to pick it up I am not very happy how I was treated poor service from them today I will not be shopping at that store again

I've been waiting for 1 hour now to buy a ring and there are 3 people working here. I don't understand why they can't help someone who has already decided what to buy and just need to pick up the size as people infront of me are still deciding what they want to buy for like an hour. It doesn't hurt to let someone just check out since it takes like a minute. I asked the employees if they can help me check out while the other customer are still deciding but the response was just 'you just have to wait' very poor customer service. To be honest, I didn't even want to give one star for this place, but the system won't let me.

As a guy I was lost but a wonderful young lady helped me .

We made a purchase on Oct 21 and the girl work that evening was so nice. On Oct 24, my wife decided to exchange for something else so we went back. We were greeted nicely and we told the clerk or manager (Nikki) we want to exchange a charm for something then she became rude about saying "...we can't keep exchanging things...". If you don't like something then you exchange it. At the end if it, the exchange was made. Half a star for the rudeness and 3 stars for the service.

Great customer service, good deals every now and then

Bought a beautiful twist of fate ring.