Paris Jewellers

At first I had a good feeling about this place, the people were so nice. But after them failing to call me twice, once when my estimate was in and once when my necklace came back, I was a bit upset. My wedding is around the corner and I needed to get my necklace shortened.

I rejected the alteration quote that they gave me, $260, and they came back with $190. I decided to call around, however. I have since found Troy's jewellers, who are very experienced, you can talk to them in person, and they charge half of what Paris Jewellers charge for repairs.

Simmi and Katie provided the best experience and service out of anywhere. They were able to find me an engagement diamond within my specs. Their knowledge and friendliness is why I would recommend anyone going there. The price was right and the service exceptional!!! Thank you!

I recently bought a diamond ring at this store and was extremely pleased with my purchase. The manager Tarek and his staff are knowledgable, friendly, very patient and helpful. I shopped around both online and in stores before making a purchase and was impressed with the quality of the diamonds and the price I paid. I also had an older white gold ring set re-plated with rhodium and it came back very quickly and looking better than new. I would definitely recommend this store.

Five stars does not even begin to describe my outstanding experience at Paris Jewelers. The Manager, (Tarek) and Assistant Manager (Elizabeth) both took their time to ensure I found the right piece for me that was within my price range. There was quite a bit of variety to choose from and plenty of customization options. Overall, my experience was a memorable one and I would definitely recommend this place to everyone.

I was very disappointed with the service I received from the Store Manager of Paris Jewellers Market Mall location. I purchased a ring that needed to be resized and was told that it would be available for pick up the next day (Monday), or two days later (Wednesday) at the latest, before I was leaving the country on Thursday. I made it clear I was only buying the ring for the purpose of my trip and was reassured it would be ready and that he would call me as soon as it came in. He was quite forceful in making the sale and likely would have told me anything just to secure the purchase. From Monday to Wednesday, I left several messages to see if my ring was ready and was told that the Store Manager would call me back, which he never did. I went in on Wednesday night and sure enough the ring was not there. The store clerks working were very kind and apologetic, as the Store Manager was not in, and I was told he would call me the next day - Again, he never did. I finally got a hold of him in the afternoon, hours before I was to leave for the airport, and he was incredibly rude saying he was driving around all day to get me my ring, as if he was doing me some sort of favor I should be grateful for. His night and day change in attitude from before and after the sale was incredibly disappointing. There are plenty of other jewelry stores a short walk from this location that offer better products, better prices and much better service.