Pawt Of The Family

Not a business

Memorandum of Understanding
THIS Memorandum of Understanding ("MoU") dated this __________ ______ day of ________, ________ between _____(Name of Customer)____ of ___(Street Address of Customer) , Calgary, Alberta, hereinafter the "Customer"; and Pawt of the Family s of __(Street Address of Service Provider), Calgary, Alberta, hereinafter "PoF".
By entering into this MoU with PoF, it is understood by PoF that you, the Customer, is of the opinion that PoF has the necessary qualifications, experience and abilities to provide the services you need to care for your pet in your absence.
IN CONSIDERATION OF the matters described above and of the mutual benefits and obligations set forth in this MoU, the receipt and sufficiency of which consideration is hereby acknowledged, the Customer and PoF, (individually the "Party" and collectively the "Parties" to this MoU) agree as follows:
SERVICES
The Customer has elected to engage PoF to provide the Services including but may not be limited to:
• regular feeding /watering times;
• giving any medication /vitamins as required and defined in writing;
• meeting any special needs the pet may have;
• walks and regular exercise,
• bathing (if required);
• grooming;
• play time;
• attention;
• companionship; and
• updates of your pet posted on Facebook.
The Services
also include contacting the Customer should an emergency situation arise with the Customer's pet in order to discuss and agree upon appropriate next steps; and such other tasks which the Parties may agree on in writing prior to the beginning of Services at an agreed upon rate of compensation.
TERM OF MoU
The term of this MoU (the "Term") will begin on the date appearing on the first page of this MoU and will remain in full force and effect until the completion of the Services, subject to earlier termination as provided in herein.
TERMINATION
The Parties agree that this MoU may be terminated for the following reasons:
a. Convenience: In the event that either Party wishes to terminate this MoU, that Party will be required to provide fifteen (15) days notice to the other Party prior to the date of commencement of the Services .
a. Should the termination notice be provided after the fifteen (15) day notice period has expired,
i. if the Customer is terminating for convenience, then the Customer shall compensate PoF an early cancellation fee of $25. 00 per pet; and
ii. if PoF is terminating for convenience, PoF shall compensate the Customer an early cancellation fee of $25. 00 per pet.
b. Breach:
a. if PoF finds your pet(s) to be aggressive to the point of raising what PoF, in its sole discretion, determines to be a danger to another of the animals in the care of PoF; or as a result of a previous illness other pet(s) in the care of PoF become sick, the Customer will be held responsible , financially and otherwise, for all matters arising from this.
PERFORMANCE
The Parties agree to do everything reasonably necessary to ensure that the terms of this MoU are completed as set forth herein.
CURRENCY
All monetary amounts referred to in this MoU are in CAD (Canadian Dollars).
CUSTOMER REQUIREMENTS
For the safety of all of the pets that are placed in the care of PoF, Customers are asked to please ensure that:
1. all pets be updated on their vaccinations /shots /dewormed; the Customer should be prepared to provide PoF with proof of the same.
a. If your pet is not up to date and can’t get up to date by the time PoF is to pet sit, then PoF will, regretfully, have to terminate this MoU
2. the Customer advises PoF in writing if your pet has been sick in the thirty (30) days immediately preceding the beginning of the Services, including what the sickness was, and any lingering effects of the illness.
3. the Customer provide the following items, (all labeled with the pets name), so that your pet may be as comfortable as possible in your absence:
a. pet crate /kennel;
b. food for duration of stay;
c. medication or vitamins;
d. bowls,
e. leashes / collars / harness /muzzle (for walks),
f. any special or favorite toy /ball,
g. treats,
h. pillows, blankets, etc. .
4. on those occasions where it has been previously agreed in writing that PoF will provide the Services at the Customers' residence, PoF is provided with the following:
a. key(s) to doors /gates;
b. any access codes (security gate, alarm systems, etc. );
c. a letter of authorization to be on site providing care to your pet(s);
d. as well as easily accessible pet crate /kennel; food for duration of Customer's absence; medication or vitamins; bowls, leashes / collars / harness /muzzle (for walks), any special or favorite toy /ball, treats, pillows, blankets, etc.
COMPENSATION
To compensate PoF for the services rendered as required by this MoU, the Customer will provide compensation (the "Compensation") to PoF as follows:
1. Non-refundable Flat rate of $25. 00 per day or portion thereof per pet, beginning the day that services for your pet begin, and ending the day that your pet is picked up, with fifty percent (50% ) due at the time of booking, and the balance of the fees due at the time the pet(s) are placed in PoF care.
a. For clarification, if PoF begin watching your pet when you drop it off at 5: 30PM on Monday and you pick up your pet at 9: 30 AM on Friday, you will be charged for Monday, Tuesday, Wednesday, Thursday, and Friday.
EXTENSION OF TERM
PoF understands that under certain unforeseen circumstances, (illness; transportation difficulties /delays; weather; family matters), plans may require that the Term be extended, and that PoF continue to provide care for the pet(s) in question. Should PoF Services be needed for a term longer than that originally agreed upon, the Customer shall be responsible for all additional fees and expenses incurred by PoF, and shall be expected to compensate PoF in full at the time that the pet(s) in question is picked up.
Should PoF not be advised of a need to extend the Term of the MoU, and have received no communication from the Customer or an authorized representative of the customer by the end of the Term; and should such remain the case for the subsequent forty-eight (48) hours following the end of the Term, PoF will have no option but to contact the local humane society /animal shelter to surrender the pet(s) in question, and file abandonment charges.
MSCELLANEOUS
PoF strives to provide a positive, safe, clean, fun, loving, healthy environment for all of the pets that we are asked to sit for.
CONTACT INFORMATION
CUSTOMER PAWT of the FAMILY
Name: Name:
Address: Address:
E-mail E-mail: poultermel@gmail.com
Mobile: Mobile:
Telephone: Telephone: (403) 836-8886
EMERGENCY CONTACT: PHONE #
I HAVE READ AND AGREE TO THE ABOVE
PRINT: __________ __________ __________ __________ __________ __________ __________ __
SIGN: __________ __________ __________ __________ _____ DATE: __________ __________ __


Orientation Form
Pawt of the Family ("PoF") considers all information provided by the Customer in this form as both private and confidential. The information will be used to assist PoF to provide for the wellbeing and safety of your pet(s). Please take the time to fill it out as completely as possible.
DROP OFF DATE /TIME: PICK UP DATE /TIME:
Name of pet: Sex: Age: DOB:
Breed: Color:
Pets ID /License # Micro Chipped: Y / N:
GETTING TO KNOW YOUR PET
Describe your pets' personality:
Is your pet a "Runner" /"Digger"? (Y /N) Comments:
Potty Trained? (Y /N) Comments?
Behavioral Issues or Food Aggressions? (Y /N): Comments?
Gets along with other animals: (Y /N) Gets along with children: (Y /N)
Comments /Clarify:
Allowed on the couch /bed?(Y / N) Crate Trained: (Y / N) At night? (Y / N)
Likes water: (Y / N) Eats continually ("grazes") throughout the day? (Y /N)
Type of Food eats: How many times a day?
Knows voice commands? (Y /N) Which ones?
Activities / Exercise Allowed (Y /N): What Exercise(s) does your pet enjoy?
MEDICAL INFORMATION
Vaccinations: Up to date: Y / N :
Special needs: Y /N If "YES", what are the special needs?
Allergies / Sensitivities: Y /N: If "YES", what are they?
HAS YOUR PET BEEN SICK IN THE LAST 30 DAYS? IF SO, PLEASE PROVIDE DETAILS HERE:
Medications /Vitamins:
Veterinarian:
Vet’s Address: Phone Number: